Customer reviews for Refurbished Phones & Smartphones

Reviews

  • James M.

    Verified

    Reviewed 27/08/2025, Ireland.

    I ordered the good condition and it is in mint condition. Its near new and works perfectly. Well impressed. Came with case and charger too. Well packaged and fast delivery. Battery is excellent but I did put grapheneos on it. I charge it once every 2 days. Performance is excellent too. Really happy with it.

    Condition

    Good

    Purchased

    12/08/2025

  • Shaunalouise F.

    Verified

    Reviewed 20/08/2025, Ireland.

    I got an iPhone 13 in excellent condition. The phone came looking brand new! No problems with the phone & fast delivery.

    Condition

    Excellent

    Purchased

    01/08/2025

  • Graham I.

    Verified

    Reviewed 05/10/2025, Ireland.

    Well it all started when I purchased a Samsung Pro GPS watch 6 for My wife.. I have bought many refurbished items before from reputable companies like Back Market so I had no problem in buying the watch.. when the watch arrived We were both stunned with the quality and appearance of the watch.. so without hesitation I went straight back online and purchased the Samsung Galaxy Z Fold 6 that I spotted while purchasing the watch.. when the Phone arrived on time as quoted I was blown away.. it looked brand new.. there wasn't a single mark on the phone and you could easily see that the phone was very well cared for.. needless to say the phone is in perfect working order and I'm over the moon with it.. it was reassuring that there was a 30 day no questions asked return policy which made the purchase easier.. and the price was very fair.. needless to say I can highly recommend making a purchase from Back Market.

    Condition

    Excellent

    Purchased

    13/09/2025

  • Eoghan M.

    Verified

    Reviewed 23/07/2025, Ireland.

    On Monday, July 21, 2024, I purchased an iPhone 16 from Back Market. The device arrived in pristine condition, meeting my expectations. I am highly satisfied with my order.

    Condition

    Premium

    Purchased

    21/07/2025

  • Luke C.

    Verified

    Reviewed 22/01/2025, Ireland.

    Having owned my Google Pixel 8 for nearly two weeks, I must say I’m quite impressed with its delivery speed and overall quality. I opted for the Good quality grade smartphone, and although there are a few minor scratches on the camera bar at the back, I couldn’t spot any significant scratches on the screen, whether it was on or off. BackMarket offers excellent refurbished phones that are perfect for anyone wanting flagship features on a budget.

    Condition

    Good

    Purchased

    06/01/2025

  • Susan J.

    Verified

    Reviewed 27/08/2025, Ireland.

    First time using the company , Delivered without issues, phone was ordered in fair condition and looks brand new, was way better than expected for the price, very impressed with this purchase! Will recommend to family and friends: thanks to all at Back market! 🫶🏼

    Condition

    Fair

    Purchased

    22/08/2025

  • Aoife H.

    Verified

    Reviewed 17/07/2025, Ireland.

    The phone came in perfect condition with excelled communication to update on dispatch, delivery, etc. It was really easy to set up and swap over all my apps and info from my old phone. I've never bought a refurbished phone before but would definitely do it again in future.

    Condition

    Excellent

    Purchased

    13/06/2025

  • David L.

    Verified

    Reviewed 08/10/2025, Ireland.

    Perfect working order - standard battery by choice charging to 94% I'm not a heavy phone user. Overall the best resale phone I have bought to the point that I went back a week later and purchased a 2nd phone for my daughter iPhone 13 in pink with 256 GB and a new battery. She loves it.

    Condition

    Excellent

    Purchased

    23/09/2025

  • Chris D.

    Verified

    Reviewed 10/09/2025, Ireland.

    Really happy with the iPhone 13 purchase. The delivery came a day early and I could track the movement of the shipping to ensure I was here when it came. I got the phone as good condition but there is not a scratch or blemish on the phone and the screen was perfect . The functionality of all the sertings is great. So no complaints at all . Happy to recommend, keep up the good work

    Condition

    Excellent

    Purchased

    24/08/2025

  • Nicola M.

    Verified

    Reviewed 09/09/2025, Ireland.

    Excellent, ordered my phone on Saturday was here today a day earlier than expected, brand new phone not 1 mark on it 100% battery. I highly recommend this seller from ordering until delivery a tracked process again I couldn’t be more happy with my iPhone 14 Plus and excellent price. Thank you!!

    Condition

    Good

    Purchased

    07/09/2025