Customer reviews for Refurbished Phones & Smartphones

Amazing! I was a big unsure about ordering first and I was hesitant but honestly it was well worth it! I purchase the iPhone 15 pro excellent condition on Monday. It arrived promptly on the Wednesday morning. The condition of the phone is amazing! It’s like it brand new! No signs of any use or damage whatsoever and it’s like it’s brand new! The battery was 98% which is great! It all seems to be working great! Everything is fully functional! Would definitely recommend! I saved €460 buying this iPhone refurbished and it’s amazing! 10/10

the phone arrived very fast .you could not tell the difference between a new phone and a back market reconditioned phone.top quality.not a scratch and the phone came with a beautiful case and screen protector.

Great service from Backmarket, quick delivery, item arrived as described - refurbished phone in "Excellent" state, looks brand new! Using for a week now, so far no issues. Very happy with my purchase. Highly recommend.

phone arrived almost before I ordered it the delivery was so quick! love my new phone and so many people are admiring it. very happy with it and a huge bonus that it's a greener option to buy a refurbished phone that's much cheaper than new!!

Me surpreendeu positivamente um celular refurbished chegar em ótimas condições pra mim. A única coisa que notei é que descarrega rapidamente se você usa constantemente a câmera. De resto vejo que foi ótima aquisição feita!

Really wanted to stick with Huawei P30 Pro for the camera quality - delighted to have found this option of a refurbished device. Opted for "excellent" condition and it sure is in excellent condition - pristine! Delivery was prompt and informative at all steps of the process. Would definitely recommend this option and the better bonus is I get to stay on my phone plan without having to increase it if I had gone for upgrade with my provider!

I recently bought a Xiaomi 15 Ultra from Back Market, and I couldn’t be happier with my purchase. The phone arrived in excellent condition — honestly, it looks and feels brand new. No scratches, dents, or signs of use at all. Everything works perfectly, and the performance has been amazing so far. The packaging was secure. This was my first time ordering from Back Market, and I was a bit unsure at first, but now I’m genuinely impressed with the quality and service.

I just want to ask a question but can’t find where? My iPhone 14 Pro Max detected unoriginal battery is that normal with refurbished phones ?

Another fantastic experience... my OnePlus 12R was delivered earlier than the original date that I was given. It is in perfect condition... Not a mark or scratch on it. Back Market is my go to. An absolute no-brainer.