Customer reviews for all refurbished products

4.4/5

176 verified purchases in the last 6 months.

Is Back Market a reliable website? Can Back Market be trusted? Are the items sold of good quality? What is the meaning of life? Are we alone in the universe? What is the airspeed velocity of an unladen swallow? So many questions so little time. But we'll try to answer (at least the vital ones) here.

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  • V

    Vivian D.

    4.8/5

    4 months ago

    We are very happy with the Switch, works well and looks great. We have only had the Switch 2 weeks but will definitely look into refurbished electronics before new in future. The only thing I didn't realise when I purchased from the Irish site was the Switch came from France and therefore has a European charger.
    Switch 32GB - Coral

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  • R

    Robert V.

    5/5

    2 weeks ago

    I ordered a Google Pixel 3a in excellent condition. I was concerned as to whether or not the phone would arrive as described. It arrived one day early, and it truly is in excellent condition! I've had it for a week now and it is like a brand new phone, absolutely perfect. Thank you to the seller! A great service that I've been recommending to my family. Genuinely!
    Google Pixel 3a

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  • E

    Erin C.

    5/5

    5 months ago

    Couldn’t be more impressed! I recently bought the iPhone 11 Pro from refurbed and I was so disappointed I had to send the phone back. I came across back market and decided to go with the iPhone 11 and I’m so glad I did. Even though I downgraded the quality of this phone is like brand new! Battery health is 100% and not a scratch on the phone. Also received my phone within two days. Would definitely recommend
    iPhone 11

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  • M

    Marcos C.

    4.2/5

    4 months ago

    I received the first MagSafe with cuts on the cable. I contacted the backmarket and reported this. A replacement was sent to me again without further queries. These things are bond to happen every now and then, but what's not common it's to see such an outstanding customer service. I feel confident that if something goes wrong the people at backmarket will be there to respond positively on a genuine issue. The post could be a bit faster, took 6 days each time to receive the order. It's not crazy slow but I needed the replacement ASAP as I had no power on my mac. If you don't need your stuff within 48 hrs or so, go for it. they are good in my experience
    MagSafe MacBook chargers 60W

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  • C

    Cassia M.

    5/5

    5 months ago

    BackMarket: great customer experience! Website is easy to navigate, placing an order is very simple and the best part: very fast delivery to Dublin, Ireland! I ordered on a Tuesday and the phone arrived on Thursday - from a seller in France. The phone itself: SPOTLESS! I opted to go for the "Very Good" condition and the phone has no scratches no dents no nothing just like new! The phone is a Xiaomi Mi 10T 5G 128 GB (Dual Sim) - Midgnight Black - Unlocked and so far battery is lasting 2 days with constant use, it does feel warmer than usual a some of the times so I am still trying to figure out what is making it work that extra mile. I would definitely recommned BackMarket, ECHO REPAIR (seller) and the phone!
    Xiaomi Mi 10T 5G

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  • R

    Ray C.

    4.8/5

    1 month ago

    Love my refurbished phone. People can’t believe it’s not brand new. Glad I’m doing my but by being a little bit greener 😊
    Xiaomi Mi 11i

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  • Z

    Zeynep elif T.

    5/5

    4 months ago

    Product arrived quickly, looks and felt like new. battery is as good as the A4 i had prior to this. will defiantly buy refurbished again.
    Google Pixel 4

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  • B

    Brian L.

    4.3/5

    3 months ago

    Bought this for my mother as her other doro phone's battery was not holding a charge. Found the 8080 on Back Market at a great price. Delivery took about 8 days over a bank holiday weekend and the condition was excellent. It seems to be working great so far and customer support was good. I would definitely purchase here again as prices and products from my experience are very good.
    Doro 8080

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  • J

    James B.

    5/5

    1 month ago

    Super fast delivery great communication fast response and the JVC car radio has been fitted for 3 days now and working fine and the condition of the radio I have to say was great at the minute very happy time will tell.
    Jvc KW-M540BT Car radio

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  • C

    Cathal D.

    4.9/5

    1 month ago

    Top class phone, could not be happier with the condition. I ordered the excellent condition one fully expecting to see at least 1 mark on it, but it was perfect. Item was delivered before the expected date so an overall A+ service and product
    Galaxy S22 Ultra

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