Customer reviews for all refurbished items

I was somewhat anxious being my first refurbished Macbook Pro. I am absolutely delighted with the purchase and astounded by the quality. Mine was not supposed to be Premium level, I chose excellent quality but all I can say is big thanks to the refurb technician as my experience was similar to opening a brand new Macbook straight form the Apple Store. Original box, brand new charger, not a scratch or blemish and only 2 cycles on the battery. I would highly recommend and thank you immensely Backmarket!

The iPhone came in pristine condition and arrived sooner than expected. The phone came with a USB-C charging cable and a refurbished box similar to an iPhone box. After powering the phone on, it was clear that this was basically a brand new phone for nearly €300 off the retail price. There were only 4 cycles on the battery.

Really happy with this desktop - delivery was very fast and it arrived in perfect condition the day after ordering it! It's a slight upgrade from my last reconditioned desktop and it runs perfectly. The description does say it has an optical drive which appears to be a blank plate but that's not an issue as I already have a USB DVD player. Might be something to double check with the seller if you absolutely need an on board optical drive. Really great experience all round and I'm over the moon to have a brand new (to me) desktop for such a great price!

Im not gonna lie to you, i was suspicious at first because the price seemed just too good, i did some research on other places to get MacBooks and this place came up go be the best and its wasn’t wrong . I ordered good condition expecting some faults but the quality was literally as good as new, it was literally as if i ordered excellent condition straight from the apple website. I really appreciate places like this where u can get real products that have been refurbished for a really good price. So whoever is refurbishing them is clearly doing a really good job. So thank you, for being good at your job and not disappointing your customers. Next purchase is ordered already! Youve got yourself a long time customer.

I purchased a Samsung S23+ 256GB and it is absolutely perfect. I chose the Premium condition option, and the phone arrived looking brand new. The condition exceeded my expectations, with no visible signs of use and everything working flawlessly. The delivery was also excellent, arriving one day earlier than expected. Overall, it was a fantastic purchase and a great experience from start to finish. I highly recommend this website , excellent quality, fast delivery, and top-notch service. Everything was perfect!

Received the iphone and the apple watch after 2 days of ordering online. The items were neatly and securedly packed especially the phone. The items looked like it's brand new. I also appreciated the fact that the phone came in with a case, pin(for simcard) and cable. I have been using the phone for the last 12 days and it works really good. The screen sensitivity is great. The battery is at 100%. I am already looking at another phone and headphones for purchase. :) Thanks!

I paid for excellent condition, I didn't pay extra for a changed battery, but I got a new phone, no charge cycles and 100 percent battery. Nothing changed on it or having a service history. Thank you very much!

First time buying re-furbished so was admittedly skeptical. Package arrived and I was really happy. Next business day delivery too. Device is in near perfect conditions with no visible signs of use whatsoever, battery health was at 100%. For all intensive purposes its as new. Just a note on the straps and chargers supplied with the excellent grade. These are NOT genuine Apple, this fact is specified on the page when ordering or viewing the item. This was made known before I purchased. They are however of reasonable quality and new condition. Also, non-Apple packaging, which should be expected when buying most re-furbished items. I see some people calling this out after purchase despite Back Market making clear. Long term use of the watch is yet to be proven but based on what I've seen from Back Market so far, the 12 month warranty gives me confidence. Overall, great service and experience. I will be buying from Back Market again.

this device was flawless. 0 scratches 0 nicks 0 anything. I ordered it in excellent condition Mind you. battery came at 100% max capacity and it was an authentic apple battery (no after market alert in settings)(i ordered a new battery too)). so yeah this device was practically brand new. 0 complaints; i highly recommend.

Impressive. The phone is working perfectly and nothing to complain about so far. It was a Birthday gift for my teenage son, and I was worried that the phone will arrive late. But, to my greatest surprise which I appreciate very much, the phone was delivered to my door within 24hrs from France. Thank you Backmarket, I am saving to get one for myself from here too.

Watch as described. I bought the premium version together with my wife. Condition is perfect. Battery health: mine 95%, my wife’s 93%. We’re both very satisfied. For others: • The box is not original • The strap is new (non-original) • The charger is new (non-original) Highly recommended 👍

The phone arrived very quickly and was very well packaged. The phone was in excellent condition, with no scratches or marks - like a new. The battery lasts a long time, great quality for the price. I am very satisfied and highly recommend

Order process went smoothly, delivery on schedule as planned and package arrived in good condition. Device is superb and after updating software its worked like a dream since. Thanks BackMarket, great service and product.

Really happy absolutely love it the apple ultra watch amazing love it fantastic. Great condition great price and service fantastic.great service bought ipad before very happy with this place great condition for good price thank again for both products love them both and will buy again .

Got the ipad as a Christmas present for my daughter who is in college and needs it to sketch designs. The order came on time, very well packaged, as if it came from the Apple factory, completely spotless. Excellent service, very happy with the product - great price and superb quality. Highly recommended 👌

It looks very clean, fast shipping I would have gotten it the next day but the DHL driver zoomed off seconds after he got to my door. But battery percentage is 88% which is very good I have been using if for some hours and It doesn’t die quickly. I am very satisfied with my purchase.

I am absolutely delighted with the quality of the product and the speed of delivery! The order arrived very quickly, and the laptop was packaged extremely securely. I was especially impressed by the attention to detail. The package even included a power plug adapter for the Irish/UK socket, even though the laptop was shipped from France. And I also found a small pack of Haribo sweets inside the box — such a lovely and thoughtful touch! The laptop itself is in excellent condition. It works perfectly, very fast, and there are no scratches, dents, or marks at all. It looks and feels like new. Thank you for such great service and for taking care of your customers. I would definitely recommend this company to everyone!

I was expecting much worse, for example about the screen and keyboard. However I chose the condition as a “good”. It is like brand new laptop. Only the case has some little scretches and that is it. I love it!

Mac is in perfect condition. Only gripe is that the keyboard while QWERTY is Spanish ISO and the non alphabet keys are slightly different. It also arrived with the keyboard setting in Spanish which knew how to adjust but a less technical user may find confusing.

I love themmmmm. They seem brand new no signs of wear and tear. They came with the charger and replacement buds as well which I thought was really good. The audio is amazing. Noise cancellation top tier the transparency, conversation awareness, volume adjustments on the side >> my first AirPods and really glad I got them so good for second hand. I’ve been recommending to everyone!