Customer reviews for all refurbished items

Is Back Market a reliable website? Can Back Market be trusted? Are the items sold of good quality? What is the meaning of life? Are we alone in the universe? What is the airspeed velocity of an unladen swallow? So many questions so little time. But we'll try to answer (at least the vital ones) here.

Overall rating

2,829,791 verified reviews

Reviews

  • Snezana K.

    Verified

    Reviewed 05/10/2025, Ireland.

    Im not gonna lie to you, i was suspicious at first because the price seemed just too good, i did some research on other places to get MacBooks and this place came up go be the best and its wasn’t wrong . I ordered good condition expecting some faults but the quality was literally as good as new, it was literally as if i ordered excellent condition straight from the apple website. I really appreciate places like this where u can get real products that have been refurbished for a really good price. So whoever is refurbishing them is clearly doing a really good job. So thank you, for being good at your job and not disappointing your customers. Next purchase is ordered already! Youve got yourself a long time customer.

    Condition

    Good

    Purchased

    24/09/2025

  • Julia R.

    Verified

    Reviewed 01/01/2026, Ireland.

    Got the ipad as a Christmas present for my daughter who is in college and needs it to sketch designs. The order came on time, very well packaged, as if it came from the Apple factory, completely spotless. Excellent service, very happy with the product - great price and superb quality. Highly recommended 👌

    Condition

    Premium

    Purchased

    13/12/2025

  • Hephzibah O.

    Verified

    Reviewed 31/12/2025, Ireland.

    I love themmmmm. They seem brand new no signs of wear and tear. They came with the charger and replacement buds as well which I thought was really good. The audio is amazing. Noise cancellation top tier the transparency, conversation awareness, volume adjustments on the side >> my first AirPods and really glad I got them so good for second hand. I’ve been recommending to everyone!

    Condition

    Excellent

    Purchased

    19/12/2025

  • Francesco elia M.

    Verified

    Reviewed 18/10/2025, Ireland.

    Great experience I had on BackMarket. The MacBook was wholly new and still sealed in its original Apple Box. I was delighted with this order. It was the same as going to an Apple Store, but I saved a lot of money.

    Condition

    Excellent

    Purchased

    02/10/2025

  • Orla G.

    Verified

    Reviewed 07/12/2025, Ireland.

    Absolutely love love love my new phone. Wouldnt even know it was a refurb its that good. Not a scratch or mark on it and the battery life is fantastic. Ordered the phone late on a Sunday night and had it on Tuesday afternoon. The transfer from my old phone was seamless. 10/10 for fantastic service and quality of product not forgetting great value for money. Will be highly recommending backmarket.ie to everyone

    Condition

    Premium

    Purchased

    23/11/2025

  • Ryan B.

    Verified

    Reviewed 11/12/2025, Ireland.

    Arrived in great condition with the correct keyboard, checked the bios & specs and they all match the listings. Travelling with it has been great as it weighs so little and easily fits into a standard backpack. It’s well able to multitask and handle the likes of CAD, web tabs & several Excel spreadsheets all at once which is what I was hoping to use it for during my studies in engineering. My only concern is the battery, as so far the longest I've used it for before it absolutely needs a charge is 4 hours, but this can be easily upgraded in the future if needs be. Overall my experience with the laptop has been excellent and for any student considering to buy refurbished or second hand I would absolutely recommend it!

    Condition

    Excellent

    Purchased

    20/11/2025

  • Momin A.

    Verified

    Reviewed 27/02/2025, Ireland.

    I received the MacBook Pro 2023 m3 in excellent condition. The battery health was 100% and not a single scratch anywhere !! The MacBook only had battery cycle of 14 which means practically brand new. Very delighted with the purchased

    Condition

    Excellent

    Purchased

    19/02/2025

  • Alan M.

    Verified

    Reviewed 04/12/2025, Ireland.

    I ordered a Thinkpad T480 from Back market in November 2025. The tracked delivery took around one week but well worth the wait. I ordered the laptop as an excellent condition model with 16 GB memory and 256 GB ssd storage. The laptop is flawless with no signs of any wear and tear and everything working well and specs matching what was ordered. I am very impressed with the service from Back market and would definitely recommend them for anyone looking for a refurbished laptop.

    Condition

    Excellent

    Purchased

    21/11/2025

  • Nora M.

    Verified

    Reviewed 23/11/2025, Ireland.

    First time using Apple and very happy with everything. Ipad looks like new. So delighted that I didn't buy a new one.

    Condition

    Good

    Purchased

    12/11/2025

  • Adelaja A.

    Verified

    Reviewed 22/09/2025, Ireland.

    First of all I would say the delivery was fast and the laptop was delivered in crisp condition for a good quality laptop. I didn’t see any scratches, it was clean. It’s working accordingly so far so good. More update in the next few months

    Condition

    Good

    Purchased

    08/09/2025