I bought this Microsoft Surface Laptop 3 listed as “Excellent” condition. The laptop arrived quickly and the overall performance is fine, and the battery seems usable for everyday tasks.
However, there are noticeable issues that were not expected for an “Excellent” listing. The Enter key does not work properly at all, and the space bar requires extra force to register. There is also a visible dent on the top of the laptop casing.
Because of these issues, the device does not fully match the “Excellent” condition description. It works for basic use, but I expected better quality control based on the listing grade.