This is my first refurbished mobile phone, and it's actually in "very good" condition. It works perfectly, and the battery performance is also good for me (lasts almost 2 days with moderate use without videos and games). The external condition is excellent; I have not discovered any scratches or similar. I find it unexpectedly good that a screen protector was already applied and it was almost perfect (apart from a tiny air pocket that doesn't bother me) - I probably wouldn't have managed it that well. A very small drawback: the power supply connector has a small crack, which could be repaired with a strip of insulating tape. The handling with BackMarlket was flawless. This will not have been my last refurbished device.