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215 verified reviews in the last 12 months.
Eman K.
Purchased on the 16 February 2024
This was a completely worthwhile purchase. The way it functions and operates, I would not be able to tell that it was refurbished. Additionally, communicating with the Back Market team is very easy and their suppliers are just as cooperative. When they didn't have the original model that I wanted to buy, they tried to contact me repeatedly. 7 times as well as a message on the site. They even tried to contact me outside of their office hours to inform me. So I am impressed and pleased with the service and I have recommended this company to my mother for her next laptop purchase as well!
Reviewed in United Kingdom on 4 March 2024
Dell Latitude 7390 13-inch Core i5-8250U - SSD 256 GB - 8GB QWERTY - EnglishJohn D.
Purchased on the 24 December 2023
I was looking to replace my HP laptop with a smaller device that I could also use as a tablet. On paper, the Dell has everything I needed - plenty of RAM and a decent processor. Unfortunately, on arrival, it has a US keyboard, but has been set up with a UK keyboard in Windows 11. I logged a service request and subsequently returned the laptop. It transpired that these laptops are US spec and also refurbished in the US. The supplier had no equivalent laptops with a UK keyboard, however, they agreed to send me a set of UK keyboard stickers - I was a bit dubious at first, but when they arrived, they were of professional quality. The laptop is in excellent condition and does everything I want it to and is much faster than the newer HP I replaced. I have subsequently purchased a Dell port replicator and a Dell active pen for it. I would recommend Back Market for any future purchases.
Reviewed in United Kingdom on 31 January 2024
Dell Latitude 5290 12-inch Core i7-8650U - SSD 256 GB - 16GB QWERTY - EnglishErick S.
Purchased on the 20 November 2023
Laptop that lived up to my expectations, with good performance. Touch screen in perfect condition (no scratches) and same for the keyboard. Only a few scratches on the underside but not important. Very good value for money for a refurbished laptop. We'll see how the battery holds up in use.
Reviewed in France on 10 December 2023
Dell Inspiron 5482 14" Core i5 1.6 GHz - SSD 256 Go - 8 Go AZERTY - FrançaisDidier L.
Purchased on the 27 December 2023
As for the laptop itself, no problems at all: it's clean, functional and the battery holds up well. I also appreciated having the drivers already downloaded, even though I don't use them (I use Linux). A nice gesture from the vendor. It's a shame, though, that this excellent machine comes with an absolutely pathetic power charger, which isn't super secure and is probably more expensive than anything I've found elsewhere, which I was obliged to buy (€20) because the one supplied, which isn't original, is such a bummer. What a waste. The same goes for the notable absence of the USB-C to USB-A converter (which is normally sold with this laptop). So much for "reconditioning" --' In the end, I had to buy all the accessories new. Having said that, and looking at the accessories alone, I think it still deserves a good score, even though it needed so little to be so much better...
Reviewed in France on 5 January 2024
Dell XPS 13 9380 13" Core i7 1.8 GHz - SSD 256 Go - 8 Go QWERTY - AnglaisMartina S.
Purchased on the 10 December 2023
Product found at a great discount in "very good" condition, the screen has a few micro-scratches evidently due to keyboard-screen contact (invisible during operation, visible with a careful look when the screen is off), the keyboard is in very good condition (a "rubbing" effect due to use in the mouse area and the "space" key, but nothing annoying), corners of the computer with a few signs of discolouration and some light "scratches" near the type C ports. All in all, I'd give it an 8/10, as the flaws mentioned are only denoted by a close look at the laptop in search of the 'hair in the egg', but you don't notice them at all in everyday computer use. Annotation: the keyboard is backlit while the fingerprint recognition is not working in my case, in any case it is not mentioned among the product features. Top laptop operation, not at all noisy unless 'under stress' (fans) and very responsive touch, beautiful peculiarity of putting it in tablet mode by turning it 360 degrees (automatic screen rotation with automatic keyboard deactivation). Old processor, what gives the laptop value is, in my opinion, the 2-in-1, I wouldn't spend more than $300 on it anyway
Reviewed in Italy on 20 December 2023
Dell Latitude 7390 2-in-1 13" Core i5 1.7 GHz - SSD 256 GB - 8GB Tastiera FranceseDjeke J.
Purchased on the 28 November 2023
I needed a cheap PC to replace my home PC and I'm not disappointed! This Dell is just as I wanted it for the condition I chose. After a week's testing, I can confirm and recommend it. Good value for money!
Reviewed in France on 10 December 2023
Dell Latitude 7390 13" Core i7 1.9 GHz - SSD 256 Go - 16 Go AZERTY - FrançaisFrancesca D.
Purchased on the 18 November 2023
Computer is in great shape, delivered quickly, easy to set up and works well. The battery life is disappointing, but this might be a Dell issue. Otherwise the computer is exactly as described and barely a mark on it even in the 'fair condition.
Reviewed in United Kingdom on 4 December 2023
Dell XPS 13 9380 13-inch Core i7-8565U - SSD 256 GB - 8GB QWERTY - EnglishMichel C.
Purchased on the 27 October 2024
The PC has arrived and corresponds perfectly to my expectations and the description. The only detail is that it's sold as Azerty when in fact it's Qwerty with stickers (applied neatly). It's not a big deal, but I would have preferred to know beforehand. In any case, a very good buy
Reviewed in France on 30 October 2024
Dell Latitude 7420 14" Core i5 2.6 GHz - SSD 512 Go - 16 Go AZERTY - FrançaisDjeneba D.
Purchased on the 3 October 2024
Computer arrived 1 day earlier than expected. No scratches, clean and works well. I've had it for more than 3 weeks now but I have nothing to say. (Sorry I didn't remove the screen protector so it's a bit dirty lol)
Reviewed in France on 22 October 2024
Dell Latitude 7400 2-in-1 14" Core i5 1.6 GHz - SSD 256 Go - 16 Go AZERTY - FrançaisEmilie F.
Purchased on the 20 September 2024
I bought the PC in "good condition", I would have put it in very good condition or even excellent, apart from a small poc on the keyboard in a place that you can not see everything is nickel I am satisfied with my purchase, thank you.
Reviewed in France on 23 September 2024
Dell Latitude E7275 12" Core m5 1.1 GHz - SSD 256 Go - 8 Go AZERTY - Français