I ordered excellent grade, the outside full of clear long scratches by keys + dent, the keyboard and screen are perfect though. so i assume the criteria does not apply on the appearance, only for these ‘working parts’. Original charger not included, just a fake one which I prefer not to use cos doesn’t look safe. you should provide an option for no need the charger and get some euros off. New Battery, shows Normal-100% health which is very good. So it is a €540 fully functional 16GB ram macbook M1(new M4 16Gb model is €991 on amazon at the time of writing for ref) so you basically get what you paid for. Not impressive not too bad , the seller is my local business, just support and I use it for work so no big issue. My first Mac enjoy using it. Go to a physical store and see in person if you wanna buy it for gifting or treat yourself.