737 verified reviews in the last 24 months.
Eoin H.
Purchased on the 12 November 2024
Verified purchaseYou sent me the wrong phone
Reviewed in Ireland on 1 December 2024
Magali D.
Purchased on the 9 February 2024
Verified purchaseItem is as described, in perfect condition and sent quickly. Battery at 95%, a bit low for "perfect condition" but it's still reconditioned so 5* despite that. I'm sticking with Back Market!
Reviewed in France on 25 February 2024
Ronald B.
Purchased on the 4 January 2024
Verified purchaseGreat service from Backmarket, speedy and well priced reconditioned 'top notch' iPhone SE 32GB for a fraction of the cost of a new model. Does what I want it to do and is indistinguishable from an 'out of the box' model as far as I can tell.
Reviewed in United Kingdom on 15 January 2024
Tina P.
Purchased on the 8 December 2023
Verified purchaseNeeded a replacement phone fir my 11 year old grandson when he dropped his and broke the screen. Found this for a decent price and even better a years Warranty. Fast delivery and grandson happy with it. First of all said it's really slow, once he updated it sent me a message saying "wow this us amazing and really fast". He said everyone at school (secondary) laughs at it, they all gave the latest iphones. Lucky them if their parents can afford that. Grandson has been told if he looks after this one and doesn't break it maybe he can have a larger phone for his birthday. Would definitely come back to Back Market to purchase another refurbished phone instead of new.
Reviewed in United Kingdom on 28 December 2023
Celine P.
Purchased on the 10 July 2025
Verified purchaseVery good condition. On the battery front, unfortunately, it's not great: you have to recharge it halfway through the day (although I don't use it intensively... > no social networking).
Reviewed in France on 27 July 2025
Camilla L.
Purchased on the 11 January 2025
Verified purchaseI was worried about buying a refurbished phone from a site unknown (to me) . But everything was/is great. Thank you! 🙏
Reviewed in Italy on 26 January 2025
María M.
Purchased on the 16 March 2025
Verified purchaseThe purchase process and the offers are fine, but the phone gets hot, the battery lasts very little and when it loses the data connection due to lack of network coverage, it does not recover it easily and I have to remove and reinstate the data. The Whatsapp app doesn't work properly. I'm going to return it, but I'll also buy the next one from Back Market.
Reviewed in Spain on 31 March 2025
Stephan H.
Purchased on the 16 January 2025
Verified purchaseI have decided to keep the device and not return it. However, in my opinion, the device is not in very good condition. There are already a few visible signs of use and the screen is no longer true to colour due to its age, especially at the edges. Normal, but not 'very good condition' for me.
Reviewed in Germany on 2 February 2025
Céline M.
Purchased on the 2 January 2025
Verified purchaseHello, Thank you for the delivery, which went well. When I last ordered an iphone 6s, I was supplied with a case and a protective glass, but nothing like that for this new order. Why not?
Reviewed in France on 11 January 2025
Doreen C.
Purchased on the 9 December 2024
Verified purchaseReally a good, reputable shop, always provide information about the current order process and apologise if the delivery is late. Mobile phone was in very good condition, even with new armoured film on the screen, battery lasts very well, my son is really very happy with his mobile phone. I can only recommend it to others.
Reviewed in Germany on 29 December 2024