471 verified reviews in the last 24 months.
Lea N.
Purchased on the 8 November 2024
Verified purchaseThe phone is in better condition than advertised, you can hardly see the signs of use (you have to look carefully), it works very well, the value for money is excellent, and the delivery was very fast. I am very pleased with the quality of the phone and the price.
Condition
Fair
Reviewed in France on 26 November 2024
Remi F.
Purchased on the 24 January 2024
Verified purchaseGreat model, suitable for my 78 year old grandmother, intuitive handling, compact size, battery ok, recent applications up to date. Use a case because it folds easily. Tip: make icloud backups so as not to lose anything, avoid major system updates at all costs, sometimes incompatible with certain spare parts replaced by the refurbisher.
Condition
Fair
Reviewed in France on 2 February 2024
Celine P.
Purchased on the 10 July 2025
Verified purchaseVery good condition. On the battery front, unfortunately, it's not great: you have to recharge it halfway through the day (although I don't use it intensively... > no social networking).
Condition
Good
Reviewed in France on 27 July 2025
Lucien R.
Purchased on the 15 December 2024
Verified purchaseI am satisfied with the Iphone 13 that I ordered from you; it looks great, and transferring the data from my old iPhone to the one you sent me was no problem at all. I've been using it for 5 days and I've had no problems. I'm really pleased with my purchase from Back Market, as with all the other products I've ordered.
Condition
Fair
Reviewed in France on 30 December 2024
Frédéric F.
Purchased on the 15 March 2024
Verified purchaseThe iPhone 7 was as described on the website. So far no glitches. My son is delighted. To be continued. The only minor drawback is the lack of protection around the phone to secure it in the delivery box. Luckily it wasn't damaged in transit.
Condition
Good
Reviewed in France on 4 April 2024
Grégory A.
Purchased on the 25 February 2025
Verified purchaseReceived quickly, in very good condition and works very well. Chose the "standard" battery, I had hesitated with the "new" option. The iphone indicates that the battery is in poor condition and needs to be repaired... in view of its poor autonomy, I may have to change it... apparently the words "standard" meant "as is", a poor condition in this case for this battery... very disappointed on this point...
Condition
Good
Reviewed in France on 9 March 2025
José T.
Purchased on the 8 December 2024
Verified purchaseIt's a good product, as expected. However, it displays a message saying "unable to check if this iPhone has an original Apple battery". So you can't check its condition or optimum capacity.
Condition
Fair
Reviewed in France on 29 December 2024
Philippe G.
Purchased on the 13 October 2024
Verified purchaseTelephone in very good condition. As ordered. However the Apple message that the battery is not original and the screen not original could still be avoided and especially certainly reprogrammed by the services of Black Market. It's just a shame, it spoils things a bit, even if everything works perfectly.
Condition
Excellent
Reviewed in France on 25 October 2024
Gilles P.
Purchased on the 2 November 2023
Verified purchaseHello, this is the second smartphone I've bought from Back Market, this one is for my wife, and frankly it's a real pleasure, the price, the speed of delivery and above all the quality of the reconditioning, you really wonder when you open the pack if there isn't a mistake and you've actually got a brand new smartphone in your hands, excellent work, to be recommended,
Condition
Good
Reviewed in France on 7 November 2023
Thomas T.
Purchased on the 27 September 2023
Verified purchaseDevice in good condition, but unable to access mobile data. Well, all I needed was the battery, screen and camera module. Reconditioning my current phone for 79 euros is fine!
Condition
Fair
Reviewed in France on 9 October 2023