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228 verified reviews in the last 24 months.
Anne B.
Purchased on the 31 March 2024
Verified purchasethis phone is as good as new and i really like it. i'll never buy a new phone again, a reconditioned one is just as good and the principle fits in with my convictions: any object, rather than being thrown away, can have a second life. and the planet will be all the better for it.
Condition
Excellent
Reviewed in Belgium on 14 April 2024
Dietmar S.
Purchased on the 9 February 2024
Verified purchaseThis is my first refurbished mobile phone, and it's actually in "very good" condition. It works perfectly, and the battery performance is also good for me (lasts almost 2 days with moderate use without videos and games). The external condition is excellent; I have not discovered any scratches or similar. I find it unexpectedly good that a screen protector was already applied and it was almost perfect (apart from a tiny air pocket that doesn't bother me) - I probably wouldn't have managed it that well. A very small drawback: the power supply connector has a small crack, which could be repaired with a strip of insulating tape. The handling with BackMarlket was flawless. This will not have been my last refurbished device.
Condition
Excellent
Reviewed in Germany on 27 February 2024
Marc D.
Purchased on the 17 June 2025
Verified purchaseTelephone Meets my expectations. Only downside Transferring data from my old phone to the new one was a pain. Not all the data downloaded correctly to the new phone. A shame. Slts .
Condition
Good
Reviewed in France on 30 June 2025
Francisca C.
Purchased on the 12 April 2025
Verified purchaseThe whole family has been buying from backmarket for years. Excellent value for money! I can't stand spending exorbitant amounts of money on a smart phone and what's more we avoid unnecessary waste and all thanks to backmarket. I highly recommend them.
Condition
Excellent
Reviewed in Belgium on 4 May 2025
Jean L.
Purchased on the 11 April 2025
Verified purchaseOn the whole, I'm very happy with my purchase. On the other hand, regarding the guarantee for repairs in the event of a breakdown, in theory the guarantee only came into effect after the 1st year of the commercial guarantee, but as I see it comes into effect straight away, which is normal.
Condition
Excellent
Reviewed in Belgium on 29 April 2025
Fredo B.
Purchased on the 25 March 2024
Verified purchaseHi there, I think the business idea is very good. You don't have to think long to recognise the many advantages for buyers and sellers, the environment and sustainability. My IPhone 8 is like new... and the insurance for 20,- makes sense. Thank you very much and keep up the good work! Greetings from Ammersbek in Schleswig Holstein Fredo
Condition
Good
Reviewed in Germany on 8 April 2024
Chamsia B.
Purchased on the 21 May 2025
Verified purchaseTop notch 😍 I was sceptical about the aesthetic aspect of the phone, having taken a model in "perfect condition" but all things considered it is NIQUEL. Now I'll have to wait and see what happens to the battery over time, as I find that it runs down quite quickly...
Condition
Good
Reviewed in France on 1 June 2025
Sabine S.
Purchased on the 16 April 2025
Verified purchaseThe article itself is impeccable. It's a shame that the operating system is in Dutch as standard. Despite having changed the language wherever possible, there are still messages or windows in Dutch, e.g. the home page ...
Condition
Excellent
Reviewed in Belgium on 14 May 2025
Bianca K.
Purchased on the 18 December 2024
Verified purchaseThe customer service is great. They can be contacted immediately and are very helpful. I had the bitter experience before Christmas that our mobile phone was stolen from the parcel in the post. Backmarket's customer service team filled out the theft report with me. We were lucky that the same mobile phone was still in stock and so a replacement was delivered to us. This mobile phone arrived yesterday and, as promised, is in excellent condition, like new. Thank you very much.
Condition
Excellent
Reviewed in Germany on 8 January 2025
Yadhira A.
Purchased on the 21 December 2024
Verified purchasethe phone works very well and is also not that big and performs better than my old phone and is also very affordable for me, i am glad i found this phone and website. the only downside was that the charger did not work properly and I had to buy a new one, but overall it is a very nice phone for daily use.
Condition
Excellent
Reviewed in Netherlands on 5 January 2025