Battery reviews for refurbished smartphones, by verified buyers

At the beginning of this year, my phone was stolen, and unfortunately, I never had the chance to recover the cost because I didn’t have theft insurance. After saving money for several months, I finally decided to buy an iPhone 17 Pro Max 1TB through Back Market. Honestly, I was a little nervous about buying a refurbished phone. The same device costs around €2,000 at the Apple Store, while I paid approximately €1,300 on Back Market. I was worried it might arrive scratched, damaged, or with visible signs of wear. I genuinely never imagined I would get the same phone that was stolen from me, with even more storage, for a much lower price, and in what looks and feels like a brand-new condition. The phone arrived in a white box and was absolutely immaculate, just like a device straight from the Apple Store. It had 0 battery cycles, which strongly suggests the battery had been replaced or the device had never been used. The screen was flawless, with not a single scratch, and the back of the phone was in perfect condition. This model has an aluminium design, and unfortunately, it has a reputation for being particularly easy to scratch. Mine arrived without a single mark, dent or scratch. Literally, it looked brand new! Delivery was incredibly fast, too. My phone arrived just two days after ordering. I was also able to pay through Klarna in three interest-free instalments, which made a huge difference financially and gave me some breathing room after such an expensive purchase. This is a very expensive device, and I rely on my phone for my work in the music industry, so having a reliable device is essential for me. So far, the phone has been perfect, and my overall experience with Back Market has been excellent. The only downside is that it took a little longer than expected to get answers to some questions I had about insurance. If you’re thinking about buying this phone, I would absolutely recommend checking Back Market before paying full price at Apple. For me, the savings were incredible, and the quality exceeded all my expectations. One additional tip for anyone buying in Ireland: if you want theft protection, make sure you check your insurance options carefully. I decided to arrange insurance straight away and looked into external providers such as Love It Cover It. Always check the policy terms to confirm exactly what is covered, including theft. And please, be careful with pickpockets, everyone! Learn from my experience. Finally, a huge thank you to Back Market for making it possible for me to replace the phone I lost without having to spend another fortune. After the stress of having my phone stolen, this purchase genuinely felt like a fresh start. Five stars from me. Great value, incredibly fast delivery, and a phone that looks brand new. I couldn’t be happier! Graciasss ❤️❤️

It was kind of brand new. Delivery was prompt. Phone was packaged nicely with all the cushion material. It is showing as 3 months old. So I got to enjoy the Apple’s warranty for another 9 months. Battery cycles count is at 0, this is little suspicious. Phone’s body and screen are looking flawless. Cameras are yet to be tested.

The iPhone came in pristine condition and arrived sooner than expected. The phone came with a USB-C charging cable and a refurbished box similar to an iPhone box. After powering the phone on, it was clear that this was basically a brand new phone for nearly €300 off the retail price. There were only 4 cycles on the battery.

Very pleased with my purchase. The phone arrived quickly, looked brand new, and the battery health was 100%. I was also happy to see that the screen had been replaced with a genuine original Apple display, which is confirmed in the Settings menu. Everything works perfectly and the performance is excellent. Delivery was fast and the whole experience was hassle-free. Would happily buy from this seller again.

Delivery was very very quick. very happy with that. Battery life is good and the phone is in excellent condition. Phone got pretty warm the first day or two i used it but I read up on it and it seems common for that model of Samsung, since over put a cover on it doesn't feel as hot. Overall, I'm very happy and will recommend you to others. Patrick

Good value. The phone was almost perfect but still exceeded my expectations. It was a US spec so had the larger battery and exactly what I wanted. Shipping was fast. Overall it was great experience.

I’m very happy with my refurbished Samsung Galaxy S23 FE. The phone arrived in excellent condition and looks almost like new. The screen is beautiful and bright, the camera takes great photos, and the phone is fast and smooth to use. The battery life is also good and everything works perfectly. I was a little unsure about buying a refurbished phone at first, but I’m really pleased with my purchase. Great quality for the price and I would definitely recommend it!thank you❤️

I paid for excellent condition, I didn't pay extra for a changed battery, but I got a new phone, no charge cycles and 100 percent battery. Nothing changed on it or having a service history. Thank you very much!

this device was flawless. 0 scratches 0 nicks 0 anything. I ordered it in excellent condition Mind you. battery came at 100% max capacity and it was an authentic apple battery (no after market alert in settings)(i ordered a new battery too)). so yeah this device was practically brand new. 0 complaints; i highly recommend.

Next day delivery (from France to Ireland!) - even with standard delivery. The device was "fair", with very small scratches around the frame, no scratches on the screen. The battery was at 87%. Great condition overall!

The phone arrived very quickly and was very well packaged. The phone was in excellent condition, with no scratches or marks - like a new. The battery lasts a long time, great quality for the price. I am very satisfied and highly recommend

It looks very clean, fast shipping I would have gotten it the next day but the DHL driver zoomed off seconds after he got to my door. But battery percentage is 88% which is very good I have been using if for some hours and It doesn’t die quickly. I am very satisfied with my purchase.

It’s what l wanted the battery is good as well very good it actually looks brand new

I recently ordered an iPhone Air in Premium Condition from Back Market, and I couldn't be happier!  I was a bit hesitant about buying renewed tech, but Back Market completely exceeded my expectations: Appearance: The phone arrived looking 100% brand new—literally zero scratches, scuffs, or signs of wear.  Battery & Performance: The battery capacity came at 100% health, and the ultra-thin design of the iPhone Air runs super smooth without a single issue.  Shipping & Delivery: Fast dispatch, secure packaging, and quick delivery. Buying refurbished saving money while getting a device that looks and functions like it just came straight from Apple is a total win. Plus, the included 12-month warranty gives total peace of mind. If you're on the fence about Back Market or opting for the Premium grade, go for it! I’ll definitely be buying from here again.

So happy with my new Galaxy S24+ Bought the premium condition. It is just like new, very fast, no marks, excellent battery. Will definitely recommend this company. Very fast delivery also

Excellent service! The iPhone 16 Pro Max is in perfect premium condition, just like new. Battery is great, everything works flawlessly. Fast delivery. Highly recommended seller! 10/10

Arrived brand new in its original packaging with zero flaws or defects. Everything works perfectly! The battery life is top-notch—it can last up to two days with heavy daily use. Also, delivery was super fast: I ordered it on September 27th and it arrived on September 29th, well ahead of the estimated October 1st delivery date. Extremely satisfied with this purchase!

I was so skeptical about ordering a phone off a site like this, but I did it anyway lol. Just arrived today and it is in absolutely amazing condition, should be premium!! The battery was at 100% and only one cycle count🤯 Would highly recommend :)

Le telephone est en parfait etat mais charge tres lentement (je ne sais pas si c’est parceque mon ancien chargeur n’est pas assez puissant)

I’m so happy with my new phone! I really wanted the pro max but couldn’t justify the retail price and thought I’d try refurbished, very sceptically. The phone I got is brand new, the battery was 100% capacity with 1 cycle. The physical condition is prestige there isn’t a mark on it. You wouldn’t be able to distinguish it from a brand new one 😊