Galaxy A72 128GB - Blue - Unlocked

Great service and fast delivery happy with phone and price was present for wife her other phone playing up didn't want to buy new one and she still using backmarket used phone this was my second backmarket used phone purchase two phones work like new thanks backmarket HAPPY...

Works perfectly / in immaculate condition; it could easily be described as practically new. Extremely fast delivery as the phone is already refurbished. Very satisfied with my first order; I’ll be placing more in future.

Delivery was flawless. The transfer from the old smartphone to the new one also worked. The only problem I have with the lock screen is that the time is only faintly visible. Now I tap the time once and it appears clearly in white on black, even showing the seconds.

On the back market and retail side, everything is perfect. The buying experience, the tracking, the condition of the phone, the packaging, the service. Everything was perfect. The only downside was the UPS delivery, which turned out to be a bit shaky (the delivery man turned round because of the building work in front of me, the address of the depot could not be found on the UPS website and I had to search the internet to find the right information). Fortunately the depot was impeccable. In any case, I'll be buying phones from the site again in the future.

Problems sending videos on Messenger, but it seems to be getting better. Big battery problems though. The charge is not necessarily detected immediately. What's more, it only went up to 68% at first. From charge to charge, there's a slight improvement, but I can't get it above 73%. Everything else is very satisfactory.

The refurbisher delivered us 2 phones with defects (one with a scratch on the screen, the other with a deformed casing) even though we had ordered 2 phones in 'perfect condition'. Return and refund: ok Area for improvement: quality control of retailers

It's the first time I've bought refurbished technology, and without a doubt it's been a good decision to do it here. I am delighted with the phone, it works perfectly, just like new.