Ii am happy and satisfied with this purchase. It looks and performs like new! There was confusion about the delivery as I was given one date but it arrived much earlier. I was told it was coming on the day it did but they never put the arrival date on so it was a lovely surprise! I was only home by chance from shopping and would have appreciated the word 'today' on the notification.

Absolutely perfect condition, like new, well packaged and had it the next business day. Very very happy. Thanks!

A super device - like new! Setting it up went without a hitch and I was able to work with all my apps after just a short time. I can only recommend going down this route with refurbished equipment, because it saves a lot of money.

I am really thrilled. I was really sceptical at first. I've never bought a refurbished device before. But after reading nothing but good things about BackMarket, I took the plunge. I was very pleasantly surprised at the choice of appliance I could make here. All variants were covered. After the purchase, BackMarket provided me with very detailed information about every further step. Two days later, DHL arrived with the parcel. The appliance is as good as new. I am really delighted. Thank you very much

The part exchange process is confusing to say the least. The item was at your refurbisher and you kept sending mail saying I should send it back. Perhaps your team should report on receiving the product. By that communication you convinced me the return was lost and you wasted my time and that of your customer service team.

I was sceptical, but Apple's return policy and pricing made me buy my first refurbished device. The iPad (12.9", 128GB, 2022) had no signs of use on the casing. There is only a tiny little scratch on the display, but it is only visible when it is freshly cleaned and held up to the light. For €825, a device that was priced at over €1400 when it was launched and whose performance is sufficient for much more than surfing is top. (if it's supposed to be an iPad :) )