The device ordered, a Huawei P30 smartphone, could not have been reconditioned as it had retained its access code and was therefore unusable. The return, the same day, arrived very quickly at the seller's and the refund was made within 2 days.

I bought a Huawei P30 in "very good" condition. The smartphone was delivered within two days. The condition was impeccable. No scratches on the display. After intensive examination, I discovered two very, very small scratches on the casing, which are not worth mentioning. The battery life of the smartphone is very good. I am very satisfied. Gladly again.

Back Market is an excellent dealer in reconditioned products, there's no doubt about it, the machine is well honed, and behind the hyper-efficient shop window, behind the 'cool' identity it gives itself, lies a likely future formidable leader of the now trendy 'resurrected products' market. All this commands respect, and I'd like to take my hat off to the people who work hard every day to make sure it all works properly, but, because there is a but, as a customer I can't help but express a certain dissatisfaction after receiving my latest purchase from the site. I paid for an appliance that was supposed to be 'as good as new', with no scratches whatsoever, but I have to admit that it does have a few - nothing too serious, of course, but there are scratches all the same. I also made a choice of colour for my future purchase, but this was not respected, it's even written black and white on the box. I asked for blue, and when I saw "pearly" on the label, I saw red! I'm going to give it a miss this time, as the scratches will soon be masked by a protective shell, and luckily the pearlescent finally suits me better than the blue I'd chosen. But with claims like that, can you serious...

The phone works well. But it has a few minor design flaws. In general, I find that Back market's descriptions of the performance of the devices are too succinct.

As this is the 3rd of the same model that I've bought, I'm more than convinced of the quality of this tel, and delighted to find it in such good working order as advertised! Always a pleasure, especially for photos

Mobile phone already 3 weeks old and working perfectly, everything in good condition apart from small marks of use on the sides which was to be expected having chosen a slightly cheaper option, otherwise the whole phone is as good as new. I'll be using it for more purchases for sure.