EliteDesk 800 G5 Mini Core i5-9500 3Ghz - SSD 512 GB - 16GB

A customer used to reconditioned products, the experience with this seller was deplorable from start to finish. I ordered my first machine (HP EliteDesk 800 G5 Mini with an i5-9500). As soon as I received it, the PC turned out to be totally faulty: systematic crashes after 5 minutes, followed by a total failure of the motherboard (hardware error code: 3 short red beeps / 3 long white beeps). The 90W power supply supplied was clearly burnt out or out of order. After complaining, the refurbisher sent me a replacement machine. Not only was the hardware untested, but the configuration was a step down from my initial purchase (less powerful i5-9500T processor and a 65W power supply that was totally undersized for the machine's power stage, causing further power cuts). This vendor obviously doesn't carry out any serious stress tests on its components (RAM and power supply) before shipping. I had to send the whole thing back for a full refund. A big thank you to Back Market customer service, who were very responsive over the phone to correct this refurbisher's faults, but don't bother with this shop if you're looking for reliable hardware.

Computer works very well, clean and tidy inside (no dust anywhere in any case!) condition rather good than very good (scratches quite visible on the front close but invisible from afar) I recommend the seller for his responsiveness!

the pc arrived on time and in very good cosmetic condition. Unfortunately not in working order. Everything had to be reinstalled and reconfigured, from the Bios to Windows. Fortunately after that everything worked perfectly.

Described as excellent but more like good.