Customer reviews for

Overall rating

939 verified reviews

Rating details

  • Overall performance

    4.3/5

  • Accessories

    4.1/5

  • Appearance

    4.3/5

  • Battery

    4.2/5

  • Lens & Camera

    4.6/5

  • Packaging

    4.1/5

  • Shipping

    4.5/5

Reviews

  • Hanok L.

    Verified

    Reviewed 08/09/2025, Ireland.

    Honestly so surprised of the quality of the MacBook, I got the Good condition and it only has one small scratch on the back which isn't really visible and the battery came at 91% capacity which is honestly so good for the price. Would definitely recommend.

    Condition

    Good

    Purchased

    30/08/2025

  • Dominic S.

    Verified

    Reviewed 29/06/2025, Ireland.

    Phone was listed as good, but was in great condition.. Everything worked as it should

    Condition

    Fair

    Purchased

    16/06/2025

  • Edward O.

    Verified

    Reviewed 14/11/2024, Ireland.

    Working as if brand new and price was great. Very satisfied.

    Condition

    Good

    Purchased

    28/10/2024

  • Abdul halim N.

    Verified

    Reviewed 17/07/2024, Ireland.

    when i was turning it on and off it was jammed and didn't work and i had to completely turn it off so it can work back. and i didn't get my refund yet.

    Condition

    Good

    Purchased

    04/07/2024

  • Silvia B.

    Verified

    Reviewed 14/05/2025, Spain.

    My daughter has had her refurbished iPhone 13 (Very Good condition and new battery) for a few weeks now and we can't fault it: the phone came without a scratch and its performance is excellent. I'm looking at a better model for myself. ☺️

    Translated from Spanish


    Condition

    Good

    Purchased

    21/04/2025

  • Linda K.

    Verified

    Reviewed 13/09/2025, France.

    As usual, I am very satisfied with my purchase from backmarket. I took a Mac in decent condition for budget reasons, I was afraid of receiving a scratched screen but to my great surprise it's like new. There are a few visible scratches on the casing as agreed, which doesn't bother me at all. The battery is at 84% (I didn't take the new battery option). Don't forget to look at the customer reviews before ordering and you won't have a bad experience. A little message to the refurbisher: remember to put the correct language back before sending, for people who are not used to MacOs it can be complicated.

    Translated from French


    Condition

    Fair

    Purchased

    05/09/2025

  • Marc H.

    Verified

    Reviewed 09/08/2025, Spain.

    In total I have bought 3 mobiles through Back Market and the truth is, I have never had a single problem. The Iphone 13 pro max is spectacular, I got it in "very good" condition and it looks like new, not a single scratch, it arrived in only 2 days instead of 4-5 days, so for me the delivery was perfect. I've had it for over a month now and it works perfectly, the quality of the camera is spectacular.

    Translated from Spanish


    Condition

    Good

    Purchased

    06/08/2025

  • Pablo V.

    Verified

    Reviewed 20/07/2025, Spain.

    The whole purchasing process was perfect and the delivery was fast. The product (MacBook ProM1) in perfect condition, not a single problem and aesthetically practically new. My second purchase at BackMarket and it won't be my last at all.

    Translated from Spanish


    Condition

    Good

    Purchased

    08/07/2025

  • Marta P.

    Verified

    Reviewed 18/07/2025, Spain.

    The truth is that very good experience, the mobile I took it in excellent condition and the truth that has no scratches and function super well, it is as if it were not reconditioned, a drawback that I see although it is not the fault of back market is that you can not put apps parental controls without paying but otherwise great, I hope you do not have any failure but apparently this great.

    Translated from Spanish


    Condition

    Excellent

    Purchased

    29/06/2025

  • Katherine G.

    Verified

    Reviewed 30/03/2025, Spain.

    At first I was very suspicious because it was a refurbished device and because it was the first time I bought from this site. But the reality is that it went wonderfully I have not had any problems with the device, I took it to an Apple expert and he told me that it was a good buy in terms of quality and price. So I was even happier. recommended 10/10.

    Translated from Spanish


    Condition

    Fair

    Purchased

    08/03/2025