Brought as a present for my wife and she absolutely loves it. Seems to work really well. Only one little dent on the outside and the rest of the machine looks perfect

I ordered a MacBook in "Good" condition, which is listed as scratches on the body but a flawless screen. It arrived with two prominent scratches on the screen. This is the second time I've had this exact issue - 2 different sellers but both with the exact same address? Massive red flag. R-Project and Welback - watch out for them.

Disappointed. It didn’t come as expected. I bought in the excellent condition, paid extra for it and paid extra to get the uk keyboard layout but I got the US layout which wouldve saved me about €70 less if I chose that option in the first place. The laptop came with no charger and came with no Apple packaging whatsoever literally just the laptop in some random white box and that’s it. I had high expectations because I’ve bought off other websites like refurbished and they ALWAYS come with a charger at the minimum and if it doesn’t they make it VERY clear to you that it doesn’t come with it. Alongside that I paid extra for no reason and all they could offer me was a refund. The laptop took ages to come so I already know if I try get a replacement I’ll be looking at paying more money to ship it back to them and waiting another 2 months before I actually get what I paid good money for. You guys should just take your money elsewhere, or pay the extra 100 for the product from Apple refurbished or even for the retail

I ordered a MacBook that was listed as having a flawless screen. When it arrived, the screen was scratched up and had a pinhole dent in it.

when i was turning it on and off it was jammed and didn't work and i had to completely turn it off so it can work back. and i didn't get my refund yet.

My Macbook Air 13-inch came quicker than expected and is in better condition than I expected. Apart from the lack of Apple packaging, there are no identifiers that this is a refurbished device. I am over the moon. Thanks Back Market for a brilliant service.