Customer reviews for Refurbished Thermomix

Product as described. The reconditioned robot looked like new. Very careful packaging Fast dispatch. It would have been nice to receive the chip with the 200 basic TM5 recipes.

Well-packaged parcel, arrived on the advertised date. This is a birthday present for 31 December. We hope it works well but we did not try it before giving it. Our daughter knows it's reconditioned...

Flawless from order to package received. Clear and prompt messaging. Device itself works fine and frequent use. Pity the thermomix was not really clean and smelt a bit musty. So did it myself for a while, but would have been neater if the device had been clean.

I was frankly surprised by the excellent condition of the TM6 I received. I haven't had time to test all the functions yet, but it seems to work perfectly. I'm very pleased with my purchase.

As far as shipping was concerned, the food processor was very well protected, which avoided the inconveniences that can sometimes occur. The food processor arrived in its original box, with all the accessories, and even the recipe book! Everything was clean and as good as new. Honestly, there's nothing to complain about, even after using it a few times. I don't regret my purchase at all :)

I ordered 2 in perfect condition, supposedly, 1 ok, the other the blade is broken, I have to change it, the service is hell on the internet, the products come from Spain, so I'm not going to send back a robot at my expense which is going to cost me more than if I bought a blade at 30 euros. So, not great in terms of customer service, not great products, because they're supposedly checked but they're not. When I placed an order for 1200 euros, I thought I would receive a product in the condition I asked for. This is not the case.

It's not bad! I haven't had time to try it out thoroughly yet, but it makes great ice creams and that's already great. The butternut velouté is killer too. I can't wait to discover its other capabilities.

The robot works very well and is operational. Just a little problem with the screen fogging up the other day, but that's gone now. I've used the robot again since then and no problems. I'd already had a TM31, which made it easier to get to grips with. For the moment, I'm very happy to have chosen a reconditioned product.

I was very happy with the Thermomix, only the colour was supposed to be white and was a beige, which doesn't fit into my white kitchen at all, what a shame! The idea of the Back Market is great and the order and dispatch were also great.