IDEA HOGAR's customer reviews

Overall rating

243 verified reviews

Rating details

  • Overall performance

    4/5

  • Appearance

    4.1/5

  • Packaging

    4.1/5

  • Shipping

    4.4/5

Reviews

  • Xavier L.

    Verified

    Reviewed 20/07/2025, France.

    Product as described. The reconditioned robot looked like new. Very careful packaging Fast dispatch. It would have been nice to receive the chip with the 200 basic TM5 recipes.

    Translated from French


    Condition

    Excellent

    Purchased

    03/07/2025

  • Isabel N.

    Verified

    Reviewed 15/09/2025, Portugal.

    I confess that I made the purchase with some hesitation, unsure that I would actually need this Friend. I couldn't have been more wrong. It's even easier, quicker and more practical to cook with! The App has recipes that integrate the two appliances, but even without the App, it's very easy to use and a great help in preparing complete meals. I surrendered! Very, very satisfied

    Translated from Portuguese


    Condition

    Excellent

    Purchased

    27/08/2025

  • Martine P.

    Verified

    Reviewed 27/10/2025, France.

    It's working properly at the moment. Difficulty switching on the 'varoma' function - A crack of about 3cm in the top left-hand shell near the lid closure. I didn't think this could be described as 'perfect condition'.

    Translated from French


    Condition

    Excellent

    Purchased

    10/10/2025

  • François xavier I.

    Verified

    Reviewed 31/08/2025, France.

    Delivery from Spain went smoothly and on time. The device is in perfect condition and very clean, as we expected. Please note: As with the phones, the instruction manual is missing. I can understand that printing it out is complicated for you, but providing a link or a pdf is not very complicated... No ? Of course, we could do it ourselves... It's not easy, and we're not sure we've found the right one.

    Translated from French


    Condition

    Excellent

    Purchased

    12/08/2025

  • Isabelle P.

    Verified

    Reviewed 01/11/2023, France.

    The robot works very well and is operational. Just a little problem with the screen fogging up the other day, but that's gone now. I've used the robot again since then and no problems. I'd already had a TM31, which made it easier to get to grips with. For the moment, I'm very happy to have chosen a reconditioned product.

    Translated from French


    Condition

    Good

    Purchased

    15/10/2023

  • Madeleine B.

    Verified

    Reviewed 03/08/2025, France.

    I already know it, I've had the same one for 25 years but it had reached the end. This one works very well thank you

    Translated from French


    Condition

    Excellent

    Purchased

    10/07/2025

  • Christian D.

    Verified

    Reviewed 01/06/2025, France.

    This article is exactly the same as the one I had previously, I can only be happy with my. Choice

    Translated from French


    Condition

    Excellent

    Purchased

    17/05/2025

  • Michele B.

    Verified

    Reviewed 02/09/2025, Italy.

    Product, arrived on time. Excellent considerations, looks like new, perfect in operation.

    Translated from Italian


    Condition

    Excellent

    Purchased

    09/08/2025

  • David H.

    Verified

    Reviewed 26/05/2025, Austria.

    Excellent condition of our TM6! Like new! We are very satisfied and happy to have saved over €500.

    Translated from German


    Condition

    Excellent

    Purchased

    04/05/2025

  • Benjamin R.

    Verified

    Reviewed 24/03/2025, France.

    I ordered 2 in perfect condition, supposedly, 1 ok, the other the blade is broken, I have to change it, the service is hell on the internet, the products come from Spain, so I'm not going to send back a robot at my expense which is going to cost me more than if I bought a blade at 30 euros. So, not great in terms of customer service, not great products, because they're supposedly checked but they're not. When I placed an order for 1200 euros, I thought I would receive a product in the condition I asked for. This is not the case.

    Translated from French


    Condition

    Excellent

    Purchased

    09/03/2025