Received my refurbished Xiaomi Mi 11 Lite 5G, nothing to complain about. The phone is in very good condition. I had a doubt about the reconditioned battery wear, but obviously it holds the charge properly.

A faulty product that quickly broke down. Simple return, easy communication with Back Market and a full refund to your bank account within 2 days. A real follow-up after the sale with no headaches. It's refurbished, I was unlucky, but Back Market were fair and offered the right solution. I'd recommend it.

Back Market perfect! nothing to say, clean, very good condition, neat! on the other hand, the UPS delivery service is really bad... I've already had several problems with UPS. delivery changed at a relay point without my consent when they haven't even been to my home!

I bought my first refurbished mobile phone from this site and was delighted. The phone was as good as new. However, 3 months later it stopped working, without any notice, one day it turned off and I couldn't even turn it on to recover the data. I complained, the seller could not fix it or replace it so I got my money back. Every time during the claim the communication was correct and fast. That's why I decided to try again and buy a new mobile from your site. I hope I will be luckier this time.

The phone reference was not the same as the one ordered (Mi 11 Lite 5G NE instead of Mi 11 Lite 5G) but in the end, the phone works perfectly at the moment and I'm delighted with my purchase. Very fast delivery via UPS.

The phone arrived in perfect condition, just like new. I had the same model but it was stolen. So I opted for a reconditioned phone, I don't see any difference with my old one which was 1.5 years old.