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25 verified reviews in the last 24 months.
André G.
Purchased on the 15 November 2023
Verified purchaseAll in all, I am very satisfied. It really is in excellent condition. The only thing I have to criticise is that the device was delivered with the default language set to FRENCH. That would have been a reason for my wife to return the mobile phone. But I would still buy from you again at any time
Reviewed in Germany on 26 March 2025
Fred S.
Purchased on the 8 June 2023
Verified purchaseHello, I was pleasantly surprised by the speed of the delivery as it was made the next day, Friday, even though I was expecting it after the weekend. Loyal to the brand, I was quick to pick up the phone. I would just like you to indicate the geographical origin as far as possible. Thank you and well done for your site and service.
Reviewed in France on 26 March 2025
Syrinx M.
Purchased on the 2 November 2023
Verified purchaseI have nothing but good things to say: the mobile phone was cheap, looks great and works perfectly. Everything is tip-top! It also arrived super fast. So I can highly recommend Back Market!
Reviewed in Germany on 26 March 2025
Raphaelle P.
Purchased on the 25 December 2020
Verified purchaseGreat concept but unreliable phones. However, there's nothing to say about customer service, which is always very responsive. I made two purchases via backmarket, "as new" and the breakdowns happened very quickly: - The first broke down after a few months (network card). I found an emergency solution and gave up the idea of sending it back. - The second broke down after a fortnight (screen no longer showing anything). Sent back and repaired by backmarket. It broke down again 1 year and 4 days after the date of purchase (not receipt 😉 ) of the phone. It's no longer under warranty, although in reality I didn't have the phone in my hand for 1 full year. I'm offered 3 derisory options: take the phone back ( €5 🤣 ), 5% off for a new purchase or 10% off at a repair shop. After seeing the repairer indicated by backmarket the phone is "dead from death", a priori there would have been a short circuit that fried the motherboard. So I'm going to buy myself a new phone that I can use for many years to come, just like my previous ones. It'll be cheaper and less stressful than taking the risk of having to buy a refurbished one every year 😅. So much for the "values" of the refurbished ma...
Reviewed in France on 26 March 2025
Ophélie C.
Purchased on the 12 June 2024
Verified purchaseI don't order online so I don't have any social interaction and you deliver with DHL who won't/can't leave parcels in the letterbox. I can't take time off work to receive a parcel. It would be good to review this system I ordered this Sony because the Microsoft I ordered 15 days ago doesn't work. And you didn't want to take it back when you bought the new one..... we take back your phone but not even the ones we sell. A means of exchange would still be a plus. Thank you
Reviewed in France on 15 April 2025
Franck G.
Purchased on the 23 July 2022
Verified purchaseHello, as you can see I bought a Sony xperia and since the beginning of this reception I can not use the headphone jack, only by Bluetooth! What's more, I have a big problem with the battery, which can't hold a charge for less than an hour on the internet or YouTube... Would you have a solution to my problem? If so, which one? Thank you for considering my request, Sincerely Mr Guillaume Frank.
Reviewed in France on 14 April 2025
Arturo josé nunes bavaro +.
Purchased on the 13 July 2023
Verified purchaseThe appearance is very good, although after two days of use the top part of the phone has expanded a little due to the heating and the battery.
Reviewed in Spain on 26 March 2025
Here’s what you help prevent on average by choosing a renewed smartphone over a brand new one.
That’s like driving an old banger from London to Edinburgh and back.
That’s around the weight of a baseball.
That's like 20 dogs digging in your yard for a week.
That's like running a faucet for 3 days
SilverColour
32 GBStorage
3 GBMemory
Sony Xperia XZModel
AndroidOS
NoRetro tech
IPS LCDScreen type
USB-C + Jack 3.5mmConnector
13 megapixelsFront camera
Colour | Silver |
Storage | 32 GB |
Memory | 3 GB |
Model | Sony Xperia XZ |
OS | Android |
Retro tech | No |
Screen type | IPS LCD |
Connector | USB-C + Jack 3.5mm |
Front camera | 13 megapixels |
Company name | Sony Corporation |
Series | Sony Xperia |
Company email address | customer.service@sony.com |
Company postal address | The Heights, Brooklands, Weybridge, Surrey, KT13 0XW, UK |
SIM card | Physical SIM |
Main camera | 23 megapixels |
Color (official name) | Platinum |
SD Card Slot | microSDXC |
Foldable | No |
Compatible with latest Update | No |
Manufacturer Ref | F8331 |
Network | 4G |
Resolution | 1080 x 1920 |
SAR body | 1.20 |
SAR head | 0.85 |
Screen size (in) | 5,2 |
Carrier compatibility | Unlocked |
Year of Release | 2016 |
Brand | Sony |
Weight | 161 g |
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