Bridge Lumix DMC-FZ150 - Black + Panasonic Leica DC Vario-Elmarit 4.5-108mm f/2.8-5.2 ASPH f/2.8-5.2

On receipt of the camera Lumix FZ 150, and discovery of sand around the glass lens rim, it became evident that your much trumpeted refrubishment had not been carried out and raised serious questions therefore about the reliability and longevity of the camera. My repeated requests for a refund were ignored. Your cheeky "no reply" message from JUNG SAS Back Market DPO 199 rue Championnet 75018 Paris and a vicious circle going from Q&A to attempted form filling. "No we do not recognize you" back to Q&A until today, 5 October 2025. This is really poor communication and hardly a sign of efficiency. Your modus operandi makes it extremely difficult to communicate in any straightforward modern way.

the product arrived in good condition. Apparently it seems ok; I am testing it to see if it works well

I am completely satisfied with the product, the product information and the dispatch. It would be a shame if a relatively new product ended up in the bin.

Thank you very much - I am very happy with the camera I bought!