Service and delivery very good but the description "good" for the product does not apply at all. The entire case is scratched the top screen is completely worn out and feels like it falls apart every time you open it, everything is dirty and barely cleaned. My Nintendo DS lite which is 15 years old doesn't look as bad as this 2DS XL very disappointing for the money. I was really looking forward to this product but now I'm very disappointed, I'm aware that I'm not getting an unused device but to sell this as "good" is in my opinion (of course everyone has a different opinion of "good") an impertinence, the DS can at best be described as "heavily worn".