Microsoft Surface Laptop 4 15-inch (2020) - Core i7 - Gen 11 (G) - 16GB - SSD 512 GB QWERTY - Portuguese

Better than what I was expecting, the device is basically new , only 33 cycles of charging , clean screen, everything neat, no issues with absolutely anything , original charger, 91% battery life and all the components as displayed on the market. Definetly worth it i’m really impressed by this. It only had a small dent on the back but is literally not noticeable. Fast delivery as well. Excellent service

Bought a Surface Laptop 4 for my wife's business as I wanted her to have a premium Windows laptop but didn't want her to pay premium prices. I explained to her that it would be used so suggested I would use it if she wasn't happy. When the device was delivered a day early, I was keen to see how many blemishes the 'Excellent' condition device would have. NONE! If it weren't for the packaging, I would not have thought it was a used device. No marks, no blemishes, everything worked and the experience was like unboxing a new device. Very happy wife, so I am happy. Would have no hesitation in using Back Market again and always have their guarantee in place if I did.

Great purchase: laptop as described, shipping on time. I am very satisfied.

The screen froze after 3 days but the technician made me do some updates and it's working again now

The device is very good. However, there are two buttons on the keyboard that are badly damaged. I think it would have been a good idea to indicate this. The order was impeccable, delivery was fast, and the computer was very clean and reset.

As far as condition goes, it’s really top-notch – very few scratches. One small but important point: it comes from Slovakia, switching from QWERTY to AZERTY is done with stickers on the keys – not a problem in itself, except when the keys light up. It arrived already set up with a local user account, of course, I deleted it. Just the battery – I wonder if it’s been checked; I get the impression it runs out quite quickly. I’ll need to test it over the course of a day. Otherwise, nothing else to say apart from that it’s lightweight, has a pleasant feel when typing and is impressively responsive.