Microsoft Surface Laptop 4 13-inch (2020) - Core i7 - Gen 11 (G) - 32GB - SSD 1 TB QWERTY - Swedish

Customer reviews for Microsoft Surface Laptop 4 13"

Overall rating

177 verified reviews

Rating details

Appearance
4.3/5
Overall performance
4.2/5
Packaging
4.5/5
Shipping
4.6/5

Reviews

Jean B.
Verified purchase
Reviewed 23/06/2026, Spain.
Laptop in perfect condition. At first I was unsure about the US keyboard layout, so I asked the AI for advice based on how I intended to use it: taking it to events, coding sessions, and work. Occasional use. 90% of the time I type in English, and with the US keyboard it’s cost me 400 instead of 700. The battery looks brand new. It charges quickly and holds its charge well. It runs really smoothly, everything’s great, and I’m really happy with the purchase. It doesn’t have a single scratch or sign of wear. It’s as good as new. The colour is 100% black. The only downside is that it shows marks, but I’m planning to put some space grey stickers from QSkinz on it. I don’t regret it one bit.
Translated from Spanish
Microsoft Surface Laptop 4 13" Ryzen 5 2.2 GHz - SSD 256 GB - 16GB - QWERTY - Inglés
Microsoft Surface Laptop 4 13" Ryzen 5 2.2 GHz - SSD 256 GB - 16GB - QWERTY - Inglés
Condition
Excellent
Almost no signs of wear. The body may have very light micro-scratches. For items with screens, the screen will have no scratches.
Purchased
02/06/2026
Camden V.
Verified purchase
Reviewed 20/03/2026, United Kingdom.
Absolutely great. The laptop came in great shape - almost no signs of use, fully functioning and fast. Bought it as a gift for my mum and she loves it. Delivery was also speedy. Would definitely recommend buying!
Microsoft Surface Laptop 4 13-inch (2021) - Core i5-1135G7 - 8GB - SSD 256 GB QWERTY - English
Microsoft Surface Laptop 4 13-inch (2021) - Core i5-1135G7 - 8GB - SSD 256 GB QWERTY - English
Condition
Good
Light signs of wear. The body may have light micro-scratches. For items with screens, the screen will have no scratches.
Purchased
18/03/2026
Mohammed saifur R.
Verified purchase
Reviewed 17/09/2025, United Kingdom.
10/10 to the Supplier. I highly appreciate you calling me, esp. your hand written note! Thank you. Well packaged. Excellent condition. Run with no issues. Suppliers service and speed really succeeded my expectation. 10/10 to BackMarket. Thank you for keeping me well updated. Very highly recommended supplier.
Microsoft Surface Laptop 4 13-inch (2021) - Core i5 - Gen 11 (G) - 16GB - SSD 256 GB QWERTY - English
Microsoft Surface Laptop 4 13-inch (2021) - Core i5 - Gen 11 (G) - 16GB - SSD 256 GB QWERTY - English
Condition
Excellent
Almost no signs of wear. The body may have very light micro-scratches. For items with screens, the screen will have no scratches.
Purchased
12/09/2025
Elykia M.
Verified purchase
Reviewed 06/11/2024, France.
The product arrived in less than a day and I'm very satisfied as I'd need it every day. The parcel arrived very well packed and very well protected. The product arrived well protected inside too and in "Perfect condition" as I ordered it. Many thanks to the seller.
Translated from French
Microsoft Surface Laptop 4 13" Core i5 2.6 GHz - SSD 256 Go - 8 Go AZERTY - Français
Microsoft Surface Laptop 4 13" Core i5 2.6 GHz - SSD 256 Go - 8 Go AZERTY - Français
Condition
Excellent
Almost no signs of wear. The body may have very light micro-scratches. For items with screens, the screen will have no scratches.
Purchased
04/11/2024
Lucie D.
Verified purchase
Reviewed 22/03/2026, France.
I took "fair condition" and frankly it's in very good condition, almost no wear, I'm really happy with my purchase!
Translated from French
Microsoft Surface Laptop 4 13" Ryzen 5 2.2 GHz - SSD 256 Go - 16 Go AZERTY - Français
Microsoft Surface Laptop 4 13" Ryzen 5 2.2 GHz - SSD 256 Go - 16 Go AZERTY - Français
Condition
Fair
Signs of wear. The body may have a few visible scratches and dents. Items with screens may have light scratches.
Purchased
09/03/2026
Lyn P.
Verified purchase
Reviewed 28/09/2025, United Kingdom.
Condition much better than I expected (I can't see any bumps or scratches) and it was plug and play. I am impressed and very happy!
Microsoft Surface Laptop 4 13-inch (2021) - Core i5 - Gen 11 (G) - 16GB - SSD 256 GB QWERTY - English
Microsoft Surface Laptop 4 13-inch (2021) - Core i5 - Gen 11 (G) - 16GB - SSD 256 GB QWERTY - English
Condition
Good
Light signs of wear. The body may have light micro-scratches. For items with screens, the screen will have no scratches.
Purchased
12/09/2025
Samuel L.
Verified purchase
Reviewed 21/11/2025, United Kingdom.
doesn't even look refurbished...came early ..less than two days and it is perfect...thanks
Microsoft Surface Laptop 4 13-inch (2021) - Ryzen 7 4980U - 16GB - SSD 512 GB QWERTY - English
Microsoft Surface Laptop 4 13-inch (2021) - Ryzen 7 4980U - 16GB - SSD 512 GB QWERTY - English
Condition
Fair
Signs of wear. The body may have a few visible scratches and dents. Items with screens may have light scratches.
Purchased
06/11/2025

Everything you ever wanted to know about the Microsoft Surface Laptop 4 13"

Durability
Overall performance
Screen quality
Audiovisual

LCDScreen type
YesUSB-C port
YesScreen High Density Display
Black/GreyColour
QWERTY - SwedishKeyboard Language & Type
IntelProcessor brand
NoScreen Adaptative Color
13Screen size
Core i7 - Gen 11 (G)Processor

The Microsoft Surface Laptop 4 13-inch (2020) is a sleek and practical Windows laptop featuring a 13.5-inch touchscreen display and an Intel Core i7 processor running at 3 GHz. Released in 2020, it remains suitable for a range of everyday and professional tasks.

Key features:

Release Year: 2020
Processor: Intel Core i7, 3 GHz
Display: 13.5-inch PixelSense touchscreen
Graphics: Integrated Intel Iris Xe Graphics
Build: Aluminium body with slim profile

Who is this for?

The Microsoft Surface Laptop 4 13-inch (2020) suits users seeking a balanced laptop for office work, study, and multimedia. Its touchscreen and compact size make it a good choice for students and professionals who value portability and a clear display. It compares well with other ultraportable laptops but focuses on a clean design and solid build.

Pros & Cons:

Pros	Cons
Clear 13.5-inch touchscreen	Limited to integrated graphics
Solid aluminium build with slim design	Not designed for heavy gaming or graphics work

Why refurbished?

Choosing a refurbished Microsoft Surface Laptop 4 13-inch (2020) means opting for a pre-owned device that has been tested and restored to meet quality standards. This option supports sustainability by reducing electronic waste. Back Market ensures each laptop passes thorough checks to guarantee reliability. Learn more about our quality standards.

Screen type: LCD
USB-C port: Yes
Screen High Density Display: Yes
Colour: Black/Grey
Keyboard Language & Type: QWERTY - Swedish
Processor brand: Intel
Screen Adaptative Color: No
Screen size: 13
Processor: Core i7 - Gen 11 (G)
Backlit Keyboard: No
Maximum Os Supported: Windows 11
Wi-Fi: Yes
Weight: 1300 g
Speakers Technology: Omnisonic Speakers
Numeric keypad: Yes
Refresh Rate: 60
Graphics card memory size (GB): Integrated GPU
Front Camera Definition: 720P
Touchscreen: Yes
USB-A port: Yes
RAM frequency (MHz): 3733
Graphic Card Brand: Integrated
Processor speed (GHz): 3 GHz
OS: Windows 11
Bluetooth: Yes
SD Card Slot: SD
VGA port: No
Processor generation: 11th gen
Speakers Number: 2 Speakers
Screen Brightness: 400 Nits
Series: Surface
Storage (GB): 1024 GB
Year of Release: 2020
Processor cores: 4
Memory (GB): 32 GB
HDMI port: No
Model: Surface Laptop 4
Webcam: Yes
Graphic Card Type: Integrated Graphics
Last Os Compatibility: Yes
Graphic card: Integrated Graphics
Resolution: 2256 x 1504
Jack port: Yes
Microphone: Yes
Brand: Microsoft
Graphics card memory type: Xe Graphics
SSD storage capacity (GB): 1024
Ethernet: Yes
Storage type 1: SSD

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Microsoft Surface Laptop 4 13-inch (2020) - Core i7 - Gen 11 (G) - 32GB - SSD 1 TB QWERTY - Swedish

Customer reviews for Microsoft Surface Laptop 4 13"

Overall rating

Rating details

Reviews

Reviews

Jean B.

Camden V.

Mohammed saifur R.

Elykia M.

Lucie D.

Lyn P.

Samuel L.

Popular searches

Everything you ever wanted to know about the Microsoft Surface Laptop 4 13"

Durability

Overall performance

Screen quality

Audiovisual

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