MacBook Air 13-inch (2026) - Apple M5 10-core and 8-core GPU - 16GB RAM - SSD 512GB - Standard display - AZERTY - French

It was delivered on time. I chose the "Premium" version. It is as described. Not a scratch or sign of wear. I am very satisfied with this order.

The after-sales service was very responsive, but the product doesn't suit me because it's a Belgian AZERTY keyboard, not a French one. This wasn't mentioned in the description, and it's very difficult for me to get used to. Furthermore, I discovered at the same time that there's no VAT applicable to refurbished products. That's a shame when it's a work purchase for my company.

So the device came as new, with new packaging and even had the “tracing paper” as it would have if you went to the Apple Store. The product had never been used as i checked the battery history and all in all, it’s perfect! Thanks!

Everything is perfect concerning the MacBook. However, I was supposed to receive a charging plug (it was written in my order summary) which I never received. A ticket was opened, Your Help Request #28572264. And I have had no news despite my follow-ups.

Very, very satisfied with my purchase despite a slightly longer delivery time than expected. I ordered it in "Perfect condition" and received a new one (probably because the box was a little damaged, but nothing too serious). I highly recommend this seller.

This is my very first Mac and I was so excited to receive it. However, I had a big scare when I started it up: the installed keyboard is an American keyboard reassembled key by key to give the illusion that it's a European keyboard. As a result, the startup was difficult, and it was the Apple team that sorted everything out. They were great. For such an investment, I didn't expect that. This is my second purchase from Backmarket (the first purchase was an iPad = nothing to report) and this time, I was a bit disappointed. I'm currently following the today@Apple training sessions and everything seems okay. I'm keeping my fingers crossed for the future.

It's great, it's impeccable