hello, the device was in super well-maintained condition and works perfectly, therefore 5 stars and - from these aspects everything is great and big thanks to backmarket :)
what i would still like to get rid of is that these hp "elitebooks" are becoming less customisable from generation to generation when it comes to things like "free choice of operating system", variability of components such as ram or nvme's. bios crammed with security features, some of which block each other as soon as you just want to boot an os from usb stick, set up dualboot, expand ram or change ssd etc.. but it lacks the simplest features, such as allocating a little more vram. if you're toying with these ideas, you should urgently take a step back and look at other devices, e.g. the hp probooks. but this criticism explicitly concerns the hp product philosophy and not the backmarket.