Dell Latitude 5540 15-inch (2023) - Core i7 - Gen 13 (P) - 32GB - SSD 512 GB AZERTY - French

Very bad rating for Back Market, which lists unreliable sellers who offload used equipment that isn't reconditioned according to Back Market's charter: computer delivered with a battery at 60% instead of the minimum 85%. But a good rating for Back Market for finding a solution. This seller already had a bad rating, why don't they get rid of them? No more trust in Back Market, which doesn't add any value. Might as well stick to Le Boncoin, which is cheaper and allows direct dialogue with the seller. And also a very bad rating for the seller who tries to find 'pigeons' (gullible people) to offload their used items, hastily called 'reconditioned' without any action on their part, by leaving a worn-out battery in the PC hoping the customer wouldn't notice. Then, the height of unprofessionalism: after sending it back for a battery change, no word of apology and replacement of the used 54Wh battery with a new, smaller 47Wh battery, which is exactly 85% of the original power. Pfft! Enough to make you disgusted with this market called 'reconditioned,' which is nothing more than used items with marketing to sell them for more. It's over, I will never again buy reconditioned items from a so-called professional. Long live Le Boncoin!

Very disappointed because I received an Apple Watch instead, even though other customers have apparently had the same issue in the past... After returning the watch, I received an email stating that the PC was ultimately no longer available. Back to square one

Ordered a computer, received an Apple Watch !!! Spanish seller Avanturis PC-Componentes to flee ! Be careful Backmarket, if you take charlots to sell your computers you will spoil your image ...

Delivery of an empty box. Supposed purchase of a Dell PC weighing over 2.8kg. Box received empty with empty apple watch inside. Weight of KG 280g. Weight shown on delivery label 1KG!!!

I got a gameboy instead

I haven't received it.