

Shipping
4.7/5
Packaging
3.7/5
Overall performance
3.7/5
Appearance
4.3/5
Reviewed 18/03/2026, United Kingdom.
Total waste of time. Item arrived in good time, but it is broken and does not work as described, the grind and tamp functionality does not work. After a live chat with a customer service rep I was told I would hear back within 24 hours, but 2 days later nothing and I tried the number I found online but it just says it is down due to planned maintenance - for 4 days in a row. I have requested a refund, and now have to send the machine back. As a small business owner this is such a waste of my time.
Coffee maker Without capsule Sage SES990BSS 2500.0000L - Phantom silver
Coffee maker Without capsule Sage SES990BSS 2500.0000L - Phantom silver
Condition
Good
Purchased
09/03/2026
Reviewed 18/09/2023, United Kingdom.
Amazing service, speedy delivery, the coffee machine itself is in outstanding condition will certainly be ordering more items from this company in the foreseeable.
Coffee maker Without capsule Sage SES990BSS 2500.0000L - Phantom silver
Coffee maker Without capsule Sage SES990BSS 2500.0000L - Phantom silver
Condition
Good
Purchased
02/09/2023
Reviewed 30/08/2023, United Kingdom.
Great delivery 📦 great product 😊
Coffee maker Without capsule Sage SES990BSS 2500.0000L - Phantom silver
Coffee maker Without capsule Sage SES990BSS 2500.0000L - Phantom silver
Condition
Fair
Purchased
17/08/2023
Reviewed 30/01/2023, United Kingdom.
The machine came early Very happy with it Yhank you
Coffee maker Without capsule Sage SES990BSS 2500.0000L - Phantom silver
Coffee maker Without capsule Sage SES990BSS 2500.0000L - Phantom silver
Condition
Fair
Purchased
01/01/2023
Reviewed 18/01/2022, United Kingdom.
Product was delivered (at the second attempt), but has arrived near non functional The tamping does not work at all, and the machine is not set up properly, additionally sounding out an annoying buzzing noise. I have serious doubts about the quality of the refurbishment - it will be taken back and repaired so we will see if it is returned working at the end of this process - but an incredible waste of time overall so far
Coffee maker Without capsule Sage SES990BSS 2500.0000L - Phantom silver
Coffee maker Without capsule Sage SES990BSS 2500.0000L - Phantom silver
Condition
Fair
Purchased
15/01/2022
Reviewed 26/05/2022, United Kingdom.
Brand new intelligent expresso machine is perfect for small riverside Cafe. A joy to use & damn good coffee.
Coffee maker Without capsule Sage SES990BSS 2500.0000L - Phantom silver
Coffee maker Without capsule Sage SES990BSS 2500.0000L - Phantom silver
Condition
Fair
Purchased
15/05/2022
SES990BSSModel
15Pressure (in Bars)
SageBrand
Phantom silverColour
16900 gWeight
45,4 cmHeight
2500.0000Volume (L)
Coffee makerCoffee Machine Type
37,3 cmWidth
Swipe for great coffee
Enjoy third wave speciality coffee with the Sage Oracle Touch SES990BSS Bean to Cup Coffee Machine. Just swipe the screen to select your drink and let the machine go to work.
Automatic and programmable
Grinding, dosing, and tamping are fully automatic, so it's easy to get your brew just the way you like it. The Oracle Touch has 5 preset coffee types, and lets you customise up to 8 programs of your own. You can tweak everything that matters: grinding levels, brewing time, pressure, and more.
One Touch Americano
If you simply want a good, strong cup of coffee, use the One Touch Americano setting. It pours hot water straight into your cup once the espresso is extracted, just like the best commercial machines.
Creamy lattes and cappuccinos
With the steaming wand and frothing jug, you can make barista-style lattes, cappuccinos, and macchiatos at home. Automatic milk-texturing gives you elegant, silky-smooth drinks hands-free, so every cup of coffee is a treat.
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