Refurbished Samsung Galaxy S20

This was my first purchase of a refurbished phone and I chose to play safe by choosing 'excellent ' condition from a respected brand in Samsung. It arrived very quickly and when unpacked was in as new condition. I couldn't tell that it was refurbished because there was no visible wear. The S20 is quick and the software is very good. Would I buy through Backmsrket again? Certainly.

Fonctionne très bien. Téléphone vraiment comme neuf. Batterie performante.Après une semaine d'utilisation rien à redire à voir dans le temps. Reçu rapidement avec coque de protection et film protecteur sur l'écran. Reconditionné par GreenB, je recommande vivement.

Absolutely delighted with my phone. I was very wary of buying a refurbished phone but so happy that I did. The phone came on time, well packaged with charge wire. The phone is fandabidozi so happy with it. Its just like brand new without the fancy box. Would highly recommend buying refurbished and Seller. Thank

Phone is great and you wouldn't think for a second it's 2nd hand and a refurbished! Looks and works great. The only reason I marking down slightly is due to the company that my old phone was sent to via back market. They took nearly £30 off original offer saying phone was all dented and scratched. This was impossible to have happened during delivery as I'd put the phone in a case completely protected and it was in bubble wrap and padded envelope on top of it. I looked the company up and surprise surprise lots of complaints about them being dodgy and fraudsters and selling stolen phones etc. In a nutshell, back market refurb phone I got is great. But I would think twice before trading in old phones. Back market need to do some checks on who they work with

Proposé "comme neuf" et c'est exactement ce qui est sorti de la boite ! Pour un premier achat de type reconditionné, c'est une très bonne surprise !

This is the second phone I have purchased from Backmarket. The process was simple for each. Efficient delivery, sensible pricing. I have one slight concern with the second purchase, a Samsung S20, looks great and works well, but initial usage is showing more rapid battery draining than I would like. Would have gone for the new battery option, but there were none available. Will be keeping an eye on battery performance. Otherwise excellent service. We will see if product support is as good if the battery issue persists.

Quick Delivery and well packaged. There's a screen scratch a bit more pronounced than expected for an excellent quality phone and the battery drains slightly quicker than I'd have hoped for, but still a vast improvement on my previous phone (Samsung S10e), so all in all for the price and trade in, pretty happy with the purchase.

Bonjour. J'ai commandé et règlé 1 verre trempé lors de mon achat sur votre site d'un Samsung S20 et il semblerait que 2 verres trempées étaient offerts (noté sur l'emballage). Pourquoi ? Vais je être remboursé de ceux payés ? Cdlt

Ich habe ein Samsung S20 bestellt. Auf Grund sehr schlechter Erfahrungen mit einem anderen großen Anbieter war ich in Sorge, ob Back Market ein seriöses Unternehmen ist. Dann erhielt ich eine Lieferbestätigung aus Estland. Darauf habe ich erst das Geschäftsmodell von BM erkannt: Auf der Plattform von BM bieten diverse Firmen in diversen Ländern Ware auf ihre Rechnung an. Aus einigen Bewertungen entnehme ich, dass im Konfliktfall der Käufer allein mit dem Verkäufer klarkommen muss. Das fand ich nicht sehr sympathisch. Allerdings habe ich superschnell (2 Tage) mein Gerät bekommen in einwandfreiem Zustand - soweit ich es von außen beurteilen kann und bis jetzt läuft es prima. Also insofern vorläufig 5 Sterne. Aber den Wert einer Geschäftsbeziehung erkennt man erst in schlechter Wetterlage.