Protection plans made for refurbished tech
Both plans built to pick up right where your free 1-year waranty leaves off, so your tech stays covered.
Warranty extension
Standard protection for breakdowns
For smartphones*, starting at €15 for 18 months
Breakdown coverage, effective from the expiration of the seller's commercial warranty.No extra charge for repair.*Cost varies per device, add plan at checkout to check.
Repair & Replace
You ask. We repair. No questions.
For smartphones*, starting at €1.19/month or €11.99/year
Cracked screen, water damage, any fault - we step in.Unlimited repairs at no extra cost.If your device can’t be repaired, we replace it.*Cost varies per device, add plan at checkout to check.
Choose the plan that's right for you.
Plans available for these devices
How it works
The fast, easy way to get your tech fixed.
Open a service request
Get a response from an expert within 24 hours.
Repair
Use a free prepaid shipping label to get it fixed, fast.
Back to you, fixed
Mail-in repairs take around 3–5 days. If we can’t fix it, you'll receive a credit toward a replacement on Back Market.
Save up to 859€ on repairs
With Repair & Replace, repairs are included in your plan at no extra cost. Here's what you'd save on an iPhone 15 Pro Max.
No bad choice here
Whichever plan you choose, you get the same commitment: fast, reliable repairs when you need it most.