Seller reviews, items and info

Approved seller with 4.3/5 Stars ratingTrusted on Back Market for

Overall rating

1,714 verified reviews

Rating details

  • Overall performance

    4.2/5

  • Appearance

    4.5/5

  • Accessories

    4.2/5

  • Battery

    3.9/5

  • Lens & Camera

    4.5/5

  • Packaging

    4.6/5

  • Shipping

    4.6/5

Reviews

  • Steven L.

    Verified

    Reviewed 01/12/2023, Ireland.

    I've returned a faulty iPhone and have received no response from either the seller or Back market customer care as to it's status. it arrived at the sellers ten days ago and I have no idea what is going on, apart from the thought that I've been scammed. There is no way of speaking to someone at Back market, you have to converse online, which they guarantee they will reply to within 24 hours. Complete rubbish, they just ignore you.

    Condition

    Excellent

    Purchased

    24/04/2023

  • Padraic M.

    Verified

    Reviewed 31/10/2023, Ireland.

    No response, no opinion

    Condition

    Excellent

    Purchased

    26/10/2023

  • Molly O.

    Verified

    Reviewed 18/06/2023, Ireland.

    Very speedy and just as des

    Condition

    Excellent

    Purchased

    01/06/2023

  • Tama D.

    Verified

    Reviewed 19/01/2024, France.

    I bought an iPhone 13 mini in "perfect condition" I actually received a phone that was visually in perfect condition, with a battery at 100% capacity (very pleasant surprise). I've been using it for almost a week now and I can confirm that it was like new in every respect. This is my first purchase of a refurbished phone and I'm very happy with it.

    Translated from French


    Condition

    Excellent

    Purchased

    15/01/2024

  • Edouard B.

    Verified

    Reviewed 10/01/2024, France.

    The catastrophic delivery with chronopost and their code. I put 5 stars for the reconditioner is simply exceptional! I received my iPhone 13 mini in a sealed box unofficial Apple with double protection and inside worthy of an Apple box with an original cable. Then the apotheosis >>> micro scratches: none, battery: 100% it seems that it is full of origin, it seems that it is like new! A great deal!

    Translated from French


    Condition

    Excellent

    Purchased

    08/01/2024

  • Julie Z.

    Verified

    Reviewed 24/01/2024, France.

    I am delighted, really, I highly recommend the reconditioner and Back Market! The phone was ordered on Friday evening and arrived on Tuesday morning. The packaging was perfect, cardboard box, bubble wrap, filmed phone box and foam interior. And above all: the phone is in perfect condition, no scratches either on the front or the back, the battery is 100% (if it's been changed it seems to be holding up as well as an original), the screen colours are fantastic, the quality of the photos seems to me to be intact, I was even able to have a bit of fun with the settings! I'll have to wait and see, but over a few days I've got nothing to complain about - quite the contrary!

    Translated from French


    Condition

    Excellent

    Purchased

    19/01/2024

  • Ema J.

    Verified

    Reviewed 31/12/2023, France.

    Purchased in excellent condition, Delivery arrived on time. The phone looks like a brand new iPhone purchased from Apple. No scratches or imperfections and no impacts either on the screen or on the back of the phone. On top of that, 100% battery capacity! Clearly an excellent investment, I'd stick with refurbished phones if they were like this one.

    Translated from French


    Condition

    Excellent

    Purchased

    21/12/2023

  • Alexandre R.

    Verified

    Reviewed 20/09/2023, France.

    My first experience of refurbishing. An iPhone ordered on Sunday evening and received on Tuesday morning. And another pleasant surprise to discover a product in excellent condition: no scratches, no signs of damage. The battery is 96% worn and everything is perfectly functional. In short, this was our first order, we are completely satisfied and we recommend it without any hesitation.

    Translated from French


    Condition

    Excellent

    Purchased

    16/09/2023

  • Tony M.

    Verified

    Reviewed 07/01/2024, France.

    Iphone 12 mini nickel received in 3 days, paid 350 euros 128giga in perfect condition, oled screen and not replaced by another screen as some reseller, face id and all features that works. I was lucky delivered with a battery at 100 (I say I was lucky because I bought my sister an iphone 12 mini too and the state of his battery was 95%)

    Translated from French


    Condition

    Excellent

    Purchased

    26/12/2023

  • Najatte B.

    Verified

    Reviewed 22/10/2023, France.

    Phone iPhone 12 mini buy in perfect condition received with clean packaging fast delivery no trace of size battery condition 100% buy 365 euro 18 October evening and received 20 October morning

    Translated from French


    Condition

    Excellent

    Purchased

    18/10/2023

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