Overall performance
3.6/5
Appearance
3.6/5
Accessories
3.5/5
Battery
3.2/5
Lens & Camera
3.6/5
Packaging
3.8/5
Shipping
3.9/5
Reviewed 15/04/2025, Ireland.
I understand the business of buying second hand phones is a saturated market and profit margins are low but when you use the cheapest screens to maximise profits then when your screen breaks after 1 week ( unresponsive ) you’re supposed to send back and wait 2 weeks without a phone! I got mine done personally at a cost of €160, BackMarket won’t refund you so my opinion is but a new phone , iPhone 14+ €500- new screen €160 for €750 I could have bought a new iPhone..lesson learnt ..don’t deal with dodgy second hand phones , Buy new !
Condition
Fair
Purchased
05/03/2025
Reviewed 21/01/2025, France.
The iphone arrived quickly and is in very good condition, with a few minor signs of use that are no longer visible once the protective cover has been installed. The phone came with a charging cable. I am very satisfied with my purchase. I have been a Back Market customer for a long time and I will be buying other items as soon as I need them.
Translated from French
Condition
Fair
Purchased
04/01/2025
Reviewed 08/02/2026, France.
Received on time, well packaged, nothing to say about that. Battery 100% charged, good too. However, two big scratches on the screen, a bit too big to be in the "very good condition" category. And there are some defects in the screen touch. The controls, which are very close to the edges, don't work properly... In short, I'm a bit disappointed.
Translated from French
Condition
Good
Purchased
24/01/2026
Reviewed 27/05/2025, Portugal.
It's good
Translated from Portuguese
Condition
Excellent
Purchased
21/05/2025
Reviewed 07/03/2026, Spain.
Third iphone xr i buy i the truth is that it is a safe bet, perfect
Translated from Spanish
Condition
Good
Purchased
14/02/2026
Reviewed 22/09/2025, France.
The item is in very good condition and perfectly functional. However, I would have appreciated it if I hadn't discovered for myself that the battery had been replaced by a generic one, resulting in a permanent "Part unknown" message being displayed in the device settings. This information should be included in the product description so that the buyer can make an informed choice. If this had been the case, I would not have bought this product.
Translated from French
Condition
Good
Purchased
10/09/2025
Reviewed 17/08/2025, France.
Order as expected .fast delivery .easy to order .will have to wait and see but very satisfied to date
Translated from French
Condition
Good
Purchased
02/08/2025
Reviewed 12/02/2026, Austria.
very bad with the delivery, the driver was there twice, didn't find the address and just drove on without calling, unbelievable. In the end, I drove 20 kilometres myself to collect the product from the supplier's warehouse!
Translated from German
Condition
Excellent
Purchased
13/01/2026
Reviewed 10/11/2025, Portugal.
It's the first time I've bought a refurbished mobile phone and I was a little afraid to tell the truth... Delivery took longer than advertised. Apart from that, I'm satisfied so far. Battery at 100%, new display or not it seems... A few marks on the side but the cover covers everything up. Cumps
Translated from Portuguese
Condition
Good
Purchased
18/10/2025
Reviewed 12/01/2025, Netherlands.
The iphone SE looks good and is delivered as promised. Only the battery life, as is apparently common with refurbished phones, is quite short. For the rest, all is good.
Translated from Dutch
Condition
Fair
Purchased
28/12/2024