Retourenscout GmbH

Seller reviews, items and info

Approved seller with 4.1/5 Stars ratingTrusted on Back Market for 10 months

Approved seller with 4.1/5 Stars rating

Trusted on Back Market for 10 months

Overall rating

22 verified reviews

Rating details

Overall performance
4.2/5
Appearance
4.3/5
Packaging
4.4/5
Shipping
4.3/5

Reviews

Reviews

Gabriele W.
Verified purchase
Reviewed 29/10/2025, Germany.
Everything went great with the order and the shipping.after 3 times of use it does not take gas anymore.will send it back,but I need a return slip.would like to have my money back.sorry.Gabriele Wegmann
Translated from German
Soflow SO4 Pro Gen1 Roller
Soflow SO4 Pro Gen1 Roller
See item
Condition
Good
Light signs of wear. The body may have light micro-scratches. For items with screens, the screen will have no scratches.
Purchased
06/10/2025
Isaac W.
Verified purchase
Reviewed 15/03/2026, Germany.
The scooter was sent back for repair the first time and was quickly repaired. Works great and I am very satisfied. 5 stars 👍🏻
Translated from German
Soflow SO4 Pro Gen1 Roller
Soflow SO4 Pro Gen1 Roller
See item
Condition
Good
Light signs of wear. The body may have light micro-scratches. For items with screens, the screen will have no scratches.
Purchased
02/03/2026
Arthur N.
Verified purchase
Reviewed 27/07/2025, France.
The MacBook Pro I ordered was in good condition, but the accessory supplied (the charger) didn't meet the official specifications - so an important function (fast charging) didn't work. Customer service was slow to react: I had to insist for a very long time, explain everything several times and even threaten to file a complaint before finally getting my point across. In the end, the problem was resolved correctly, but only after a lot of discussion and perseverance. Tip: Back Market offers good products as long as everything goes smoothly. But if there's the slightest problem, be prepared to go through a lot of trouble and be patient before you get a real solution. Be warned: you need to know your rights and be tenacious!
Translated from French
MacBook Pro 16" (2021) - Apple M1 Pro avec CPU 10 cœurs et GPU 16 cœurs - 16Go RAM - SSD 512Go - QWERTY - Anglais
MacBook Pro 16" (2021) - Apple M1 Pro avec CPU 10 cœurs et GPU 16 cœurs - 16Go RAM - SSD 512Go - QWERTY - Anglais
See item
Condition
Fair
Signs of wear. The body may have a few visible scratches and dents. Items with screens may have light scratches.
Purchased
05/07/2025
Marie B.
Verified purchase
Reviewed 16/06/2025, France.
Very satisfied with my order, my parcel arrived in good condition with its cover, accessories, charger and instructions. After purchasing the SD v30 card, the go pro works very well, I recommend it 👍
Translated from French
Caméra Sport GoPro hero 11
Caméra Sport GoPro hero 11
See item
Condition
Fair
Signs of wear. The body may have a few visible scratches and dents. Items with screens may have light scratches.
Purchased
28/05/2025
Jean philippe L.
Verified purchase
Reviewed 26/05/2025, France.
The day I ordered a mobile phone for my daughter, which arrived in another letterbox. No-one would believe us, neither the deliveryman nor Black Market. Someone who lived 200 metres away from us came back from holiday and found it in her letterbox. I got a voucher for €5 to spend within 30 days. I'm still disappointed with the customer service, which forced me to buy something again within 30 days, whereas buying a refurbished item is a way of fighting against over-purchasing and programmed obsolescence....
Translated from French
Caméra Sport GoPro hero 11
Caméra Sport GoPro hero 11
See item
Condition
Good
Light signs of wear. The body may have light micro-scratches. For items with screens, the screen will have no scratches.
Purchased
11/05/2025
Kristian L.
Verified purchase
Reviewed 04/06/2025, Finland.
The seller's note says the board goes 25km/h and is a German model so limited to 20km/h and the rear tyre was broken. And that limiter is not easily overridden. And the same board goes 25km/h in Finland. The shipment came fine. And the board is just as clean as the ad said. It's no use criticizing it.
Translated from Finnish
Xiaomi Mi Pro 2 Sähköpotkulauta
Xiaomi Mi Pro 2 Sähköpotkulauta
See item
Condition
Good
Light signs of wear. The body may have light micro-scratches. For items with screens, the screen will have no scratches.
Purchased
11/05/2025
Mallory R.
Verified purchase
Reviewed 22/05/2025, France.
Be careful the GoPro works very well except that compared to the content it is marked all down nothing corresponds there is that the GoPro with a support for the helmet but no Volta or other!!!!
Translated from French
Caméra Sport GoPro hero 11
Caméra Sport GoPro hero 11
See item
Condition
Good
Light signs of wear. The body may have light micro-scratches. For items with screens, the screen will have no scratches.
Purchased
12/05/2025
Anna A.
Verified purchase
Reviewed 01/01/2026, Germany.
Thank you already
Translated from German
NIU KQI3 Pro Roller
NIU KQI3 Pro Roller
See item
Condition
Excellent
Almost no signs of wear. The body may have very light micro-scratches. For items with screens, the screen will have no scratches.
Purchased
14/12/2025
Gerda H.
Verified purchase
Reviewed 28/07/2025, Germany.
Everything went great the condition was great except for the bell which was defective, but is not so bad I bought a new one. Regards.
Translated from German
Xiaomi Scooter 1S Roller
Xiaomi Scooter 1S Roller
See item
Condition
Fair
Signs of wear. The body may have a few visible scratches and dents. Items with screens may have light scratches.
Purchased
15/07/2025
Anett S.
Verified purchase
Reviewed 21/07/2025, Germany.
simply top
Translated from German
Sony RMT-TX440E Fernsehen Zubehör
Sony RMT-TX440E Fernsehen Zubehör
See item
Condition
Good
Light signs of wear. The body may have light micro-scratches. For items with screens, the screen will have no scratches.
Purchased
04/07/2025