Retourenscout GmbH

Seller reviews, items and info

Approved seller with 3.8/5 Stars ratingTrusted on Back Market for 1 year

Overall rating

46 verified reviews

Rating details

  • Shipping

    4/5

  • Packaging

    4.1/5

  • Overall performance

    4/5

  • Appearance

    4/5

Reviews

  • Heike B.

    Verified purchase

    Reviewed 26/09/2026, Germany.

    I am very satisfied. The watch is as expected. It has two tiny scratches on the display, which are completely invisible after applying a screen protector. I am absolutely thrilled with the watch. The price was more than fair! The delivery was super fast.

    Translated from German


    Condition

    Fair

    Purchased

    17/09/2026

  • Gabriele W.

    Verified purchase

    Reviewed 29/10/2025, Germany.

    Everything went great with the order and the shipping.after 3 times of use it does not take gas anymore.will send it back,but I need a return slip.would like to have my money back.sorry.Gabriele Wegmann

    Translated from German


    Condition

    Good

    Purchased

    06/10/2025

  • Isaac W.

    Verified purchase

    Reviewed 15/03/2026, Germany.

    The scooter was sent back for repair the first time and was quickly repaired. Works great and I am very satisfied. 5 stars 👍🏻

    Translated from German


    Condition

    Good

    Purchased

    02/03/2026

  • Yohanna L.

    Verified purchase

    Reviewed 20/07/2026, France.

    The device was delivered very quickly but will only be opened at the beginning of September for my son's birthday, but I have no concerns as I've already been able to test the efficiency and great professionalism of the team.

    Translated from French


    Condition

    Good

    Purchased

    08/07/2026

  • Emma S.

    Verified purchase

    Reviewed 29/06/2025, France.

    Superb condition, visible quality, low price and fast delivery - I recommend it!

    Translated from French


    Condition

    Fair

    Purchased

    10/06/2025

  • Marie B.

    Verified purchase

    Reviewed 16/06/2025, France.

    Very satisfied with my order, my parcel arrived in good condition with its cover, accessories, charger and instructions. After purchasing the SD v30 card, the go pro works very well, I recommend it 👍

    Translated from French


    Condition

    Fair

    Purchased

    28/05/2025

  • Sascha A.

    Verified purchase

    Reviewed 07/06/2026, Germany.

    Everything was great. Fast delivery and everything was fine with the scooter. Looked as described no major scratches or wear detected. I still have to test whether the battery will last but so far I am very satisfied.

    Translated from German


    Condition

    Good

    Purchased

    12/05/2026

  • Arthur N.

    Verified purchase

    Reviewed 27/07/2025, France.

    The MacBook Pro I ordered was in good condition, but the accessory supplied (the charger) didn't meet the official specifications - so an important function (fast charging) didn't work. Customer service was slow to react: I had to insist for a very long time, explain everything several times and even threaten to file a complaint before finally getting my point across. In the end, the problem was resolved correctly, but only after a lot of discussion and perseverance. Tip: Back Market offers good products as long as everything goes smoothly. But if there's the slightest problem, be prepared to go through a lot of trouble and be patient before you get a real solution. Be warned: you need to know your rights and be tenacious!

    Translated from French


    Condition

    Fair

    Purchased

    05/07/2025

  • Debora B.

    Verified purchase

    Reviewed 06/10/2026, Italy.

    Arrived with the strap worn out and the dial scratched

    Translated from Italian


    Condition

    Fair

    Purchased

    24/09/2026

  • Gerda H.

    Verified purchase

    Reviewed 28/07/2025, Germany.

    Everything went great the condition was great except for the bell which was defective, but is not so bad I bought a new one. Regards.

    Translated from German


    Condition

    Fair

    Purchased

    15/07/2025

13 products

VAT number

DE366731618

Trade register number

HRB 39145 P

Trade register number

HRB 39145 P

Legal address

Retourenscout GmbHRobert-Bosch-Straße 2914641 NauenGermany

Seller's country of origin

Germany