Renewnow

Seller reviews, items and info

Approved seller with 4.3/5 Stars ratingTrusted on Back Market for 3 months

Overall rating

225 verified reviews

Rating details

  • Battery

    4.1/5

  • Shipping

    4.5/5

  • Lens & Camera

    4.4/5

  • Accessories

    4/5

  • Packaging

    4.3/5

  • Overall performance

    4.4/5

  • Appearance

    4.5/5

Reviews

  • Denis C.

    Verified purchase

    Reviewed 01/08/2026, Ireland.

    Excellent service and delivery. Product in great condition and carefully packaged for good prompt delivery. Very satisfied.

    iPad 10.2" (2021) 9th gen 256 GB - Wi-Fi + 4G - Space Gray

    Condition

    Fair

    Purchased

    18/07/2026

  • Alessandra S.

    Verified purchase

    Reviewed 28/07/2026, Italy.

    I really like the phone: it's refurbished, but you can't even tell, it works wonderfully, never freezes, super fast. The delivery was also fast, everything went smoothly. This is the second time I've bought from Back Market and I absolutely recommend it.

    Translated from Italian

    Galaxy A54 128GB - Grigio

    Condition

    Excellent

    Purchased

    28/06/2026

  • Martina B.

    Verified purchase

    Reviewed 03/09/2026, Italy.

    I bought a premium iPhone 13 as a gift. The device is perfect, the battery is even at 100%. I will monitor its performance, but for now, I can't say anything negative. BackMarket was very punctual and quick with the shipping.

    Translated from Italian

    iPhone 13 128GB - Mezzanotte

    Condition

    Premium

    Purchased

    26/08/2026

  • Ghislaine F.

    Verified purchase

    Reviewed 22/08/2026, France.

    Very good for now. I wouldn't say more about the Bouygues employee, the only woman among the 3 men. Very dry and impolite, who refused to install the applications for us, fortunately there were the 3 other young men. I am 91 years old.

    Translated from French

    iPhone 12 64 Go - Mauve - Débloqué

    Condition

    Premium

    Purchased

    08/08/2026

  • Tommaso B.

    Verified purchase

    Reviewed 01/07/2026, Italy.

    The Samsung smartphone I bought is a top-quality product; I know it well as I’ve had another one just like it for years. The packaging was well made, but it arrived without a box, which, if included, might have prevented any knocks or damage.

    Translated from Italian

    Galaxy A52S 5G 128GB - Nero

    Condition

    Premium

    Purchased

    14/06/2026

  • Ornella J.

    Verified purchase

    Reviewed 27/04/2026, Belgium.

    Very pleased with my purchase. The device works perfectly. I just had a lot of problems with payment, as it kept blocking access to my bank's app, which was a problem I'd never encountered elsewhere, which was a bit of a shame, which is why I'm taking away one star. But otherwise the device is really top notch!

    Translated from French

    iPad 9.7" (2018) 6e génération 128 Go - WiFi + 4G - Argent

    Condition

    Good

    Purchased

    15/04/2026

  • Caroline R.

    Verified purchase

    Reviewed 15/07/2026, France.

    It works very well, there are no problems currently

    Translated from French

    iPad 9.7" (2017) 5e génération 128 Go - WiFi + 4G - Argent

    Condition

    Fair

    Purchased

    06/07/2026

  • Baptiste H.

    Verified purchase

    Reviewed 19/07/2026, France.

    Arrived in perfect condition, quick to get started, and the phone is perfectly functional. This Galaxy A54 is perfectly satisfactory for daily use with a beautiful screen and photo quality.

    Translated from French

    Galaxy A54 128 Go - Gris - Débloqué

    Condition

    Excellent

    Purchased

    04/07/2026

  • Giorgio I.

    Verified purchase

    Reviewed 12/06/2026, Italy.

    Great. It arrived quickly, just as described

    Translated from Italian

    iPad 10.2" (2020) 8a generazione 128 GB - WiFi - Grigio Siderale

    Condition

    Fair

    Purchased

    25/05/2026

  • Микола М.

    Verified purchase

    Reviewed 20/05/2026, Netherlands.

    I ordered a Samsung Galaxy Tab S8 256GB WiFi + 5G. The tablet itself works, but the original S Pen was missing from the box. This was very disappointing, because this model is normally associated with the S Pen, and the product presentation created the expectation that it would be included. The tablet was also intended as a gift, so the situation was even more inconvenient. I contacted Back Market support and asked for a practical solution: either to send the compatible original S Pen or to provide partial compensation. Unfortunately, they refused and only offered a 5% discount code for a future purchase, which does not solve the issue with this order. Returning the device was not a realistic option anymore, because it had already been fully configured, updated, transferred with personal data and prepared as a gift. Overall, I am disappointed with how this was handled. The device is usable, but the missing accessory and the lack of a fair solution made the experience much worse.

    Translated from Dutch

    Galaxy Tab S8 256GB - Grijs - WiFi + 5G

    Condition

    Excellent

    Purchased

    12/05/2026

41 products