Renewnow

Seller reviews, items and info

Approved seller with 4.3/5 Stars ratingTrusted on Back Market for 2 months

Overall rating

166 verified reviews

Rating details

  • Battery

    4/5

  • Shipping

    4.5/5

  • Lens & Camera

    4.4/5

  • Accessories

    4/5

  • Packaging

    4.3/5

  • Overall performance

    4.3/5

  • Appearance

    4.5/5

Reviews

  • Tommaso B.

    Verified purchase

    Reviewed 01/07/2026, Italy.

    The Samsung smartphone I bought is a top-quality product; I know it well as I’ve had another one just like it for years. The packaging was well made, but it arrived without a box, which, if included, might have prevented any knocks or damage.

    Translated from Italian

    Galaxy A52S 5G 128GB - Nero

    Condition

    Premium

    Purchased

    14/06/2026

  • Ornella J.

    Verified purchase

    Reviewed 27/04/2026, Belgium.

    Very pleased with my purchase. The device works perfectly. I just had a lot of problems with payment, as it kept blocking access to my bank's app, which was a problem I'd never encountered elsewhere, which was a bit of a shame, which is why I'm taking away one star. But otherwise the device is really top notch!

    Translated from French

    iPad 9.7" (2018) 6e génération 128 Go - WiFi + 4G - Argent

    Condition

    Good

    Purchased

    15/04/2026

  • Caroline R.

    Verified purchase

    Reviewed 15/07/2026, France.

    It works very well, there are no problems currently

    Translated from French

    iPad 9.7" (2017) 5e génération 128 Go - WiFi + 4G - Argent

    Condition

    Fair

    Purchased

    06/07/2026

  • Giorgio I.

    Verified purchase

    Reviewed 12/06/2026, Italy.

    Great. It arrived quickly, just as described

    Translated from Italian

    iPad 10.2" (2020) 8a generazione 128 GB - WiFi - Grigio Siderale

    Condition

    Fair

    Purchased

    25/05/2026

  • Микола М.

    Verified purchase

    Reviewed 20/05/2026, Netherlands.

    I ordered a Samsung Galaxy Tab S8 256GB WiFi + 5G. The tablet itself works, but the original S Pen was missing from the box. This was very disappointing, because this model is normally associated with the S Pen, and the product presentation created the expectation that it would be included. The tablet was also intended as a gift, so the situation was even more inconvenient. I contacted Back Market support and asked for a practical solution: either to send the compatible original S Pen or to provide partial compensation. Unfortunately, they refused and only offered a 5% discount code for a future purchase, which does not solve the issue with this order. Returning the device was not a realistic option anymore, because it had already been fully configured, updated, transferred with personal data and prepared as a gift. Overall, I am disappointed with how this was handled. The device is usable, but the missing accessory and the lack of a fair solution made the experience much worse.

    Translated from Dutch

    Galaxy Tab S8 256GB - Grijs - WiFi + 5G

    Condition

    Excellent

    Purchased

    12/05/2026

  • André B.

    Verified purchase

    Reviewed 19/04/2026, Belgium.

    Really great

    Translated from French

    Galaxy A53 5G 128 Go - Noir - Débloqué

    Condition

    Fair

    Purchased

    08/04/2026

  • Daniela D.

    Verified purchase

    Reviewed 01/07/2026, Italy.

    I bought a 9th-generation iPad in excellent condition and I can say it’s almost as good as new – there aren’t any scratches at all. It really was a great buy.

    Translated from Italian

    iPad 10.2" (2021) 9a generazione 256 GB - WiFi + 4G - Grigio Siderale

    Condition

    Good

    Purchased

    17/06/2026

  • Patricia S.

    Verified purchase

    Reviewed 03/05/2026, France.

    iPhone SE (2022) 128 Go - Minuit - Débloqué

    Condition

    Excellent

    Purchased

    20/04/2026

  • Juan manuel G.

    Verified purchase

    Reviewed 15/07/2026, Spain.

    It's great, nothing like the other one. Everything that was wrong with the other one is fixed; for now, it's only been working for half a day.

    Translated from Spanish

    iPhone 14 128GB - Medianoche - Libre

    Condition

    Excellent

    Purchased

    12/07/2026

  • Bruno G.

    Verified purchase

    Reviewed 06/07/2026, France.

    A very good phone, far more sophisticated than the user who is struggling to understand its features

    Translated from French

    Galaxy A54 128 Go - Gris - Débloqué

    Condition

    Good

    Purchased

    25/06/2026

46 products