Renew Laptops LTD

Seller reviews, items and info

Approved seller with 4.5/5 Stars ratingTrusted on Back Market for 2 years

Overall rating

786 verified reviews

Rating details

  • Accessories

    4.6/5

  • Battery

    4.5/5

  • Lens & Camera

    4.6/5

  • Overall performance

    4.5/5

  • Appearance

    4.5/5

  • Packaging

    4.5/5

  • Shipping

    4.6/5

Reviews

  • Prabin A.

    Verified

    Reviewed 27/01/2026, United Kingdom.

    ​I am absolutely blown away by my recent purchase from Back Market. I ordered a 'Premium' quality iPad, and to my surprise, it arrived in its original Apple packaging with all the documents and the official charging cable included. ​The technical stats are what really shocked me: the battery health is at 100% and the charge cycle count is exactly 0. It is literally a brand-new device for a fraction of the retail cost. ​The value for money here is unbeatable. After this experience, I’ve decided that every gadget I purchase from now on will be from Back Market. Their quality standards are clearly top-tier. If you're on the fence about buying refurbished, don't be—this is easily the best tech purchase I’ve ever made!

    iPad Air 11" (2024) 6th gen 128 GB - Wi-Fi - Blue

    Condition

    Premium

    Purchased

    25/01/2026

  • Adetunji O.

    Verified

    Reviewed 16/12/2025, United Kingdom.

    I remember reading other reviews about refurbished macs last week and thinking these were lies and exaggerated. I got the final push from my brother and ordered it on the 12th of December at 12:53am . It was scheduled to come between the 16th - 17th. On the 13th of December by a phone call, to the DPD driver downstairs with my Macbook Pro. GUYS I PROMISE THIS IS NOT SPONSORED, I was impressed with everything, I had doubts that it was too good to be true but so far everything is perfect, the battery health is 98%. My wife was even more skeptical, but now she's looking at her HP probook differently. Honestly, I am never buying a new macbook or iPad Pro again if this is the quality to expect with excellent grade refurbs. The charger provider is a 100W USB-C replacement charger. I am having to restrain myself from buying the iPad Pro M4 2024 now. I am a graphic designer in training so I am so happy with the fact that I can afford these devices I need much easier.

    MacBook Pro 13-inch (2020) - Apple M1 8-core and 8-core GPU - 16GB RAM - SSD 512GB - QWERTY - English

    Condition

    Excellent

    Purchased

    12/12/2025

  • Tyler M.

    Verified

    Reviewed 15/07/2025, United Kingdom.

    Absolutely amazing purchase Not one scratch on the Macbook pro and I had selected just a good model but overall excellent performance and arrived within a day. Packaging neat overall was as good as a brand new laptop possibly the best refurbished product I have purchased to date and a massive upgrade from Macbook air. I would highly recommend back market as I consider myself to becoming a long term customer.

    MacBook Pro 13-inch (2020) - Apple M1 8-core and 8-core GPU - 8GB RAM - SSD 256GB - QWERTY - English

    Condition

    Fair

    Purchased

    02/07/2025

  • Zac G.

    Verified

    Reviewed 22/10/2025, United Kingdom.

    I was absolutely petrified buying off a refurbished brand, but I’ve received my Mac book & it seems to be brand new never used, as it’s let me add Apple care to my Mac book, which means it hasn’t been activated before, so I’m very grateful, came with the charger too, but didn’t come with original packaging so at first my expectations was it was used already, but then I turned it on set it up, and it asked me if I wanted to add Apple care to it meaning it’s not been used before, very happy with my purchase

    MacBook Air 15-inch (2024) - Apple M3 8-core and 10-core GPU - 8GB RAM - SSD 512GB - QWERTY - English

    Condition

    Excellent

    Purchased

    20/10/2025

  • Rachael C.

    Verified

    Reviewed 27/10/2025, United Kingdom.

    I will honestly admit, I was very skeptical with Backmarket and second hand laptops in general but I would highly recommend to anyone looking for a cheaper alternative. One word - WOW! I am beyond thrilled with my new macbook, I bought an excellent quality cause it was actually cheaper for the disk space and processor for the one I wanted. The M1 chip is a huge upgrade for me since my last laptop has is over 10 years old and been unsupported for several years now. It came within 2 days of placing the order and packaging was padded and plastic over the charger plug. Not a scratch on the laptop either, would think it’s never been used by anyone else ever, absolute steal for the price Backmarket are selling for. I do think the touch bar was replaced since but when updating the software, it said it was genuine apple product. Because of the cross reference between apple products the transfer took less than an hour. If you are looking for an upgrade but don’t want to spend too much, go with Backmarket! I couldn’t recommend enough!

    MacBook Pro 13-inch (2020) - Apple M1 8-core and 8-core GPU - 16GB RAM - SSD 512GB - QWERTY - English

    Condition

    Excellent

    Purchased

    13/10/2025

  • Cavanagh M.

    Verified

    Reviewed 19/11/2025, United Kingdom.

    Absolutely brilliant looks like and acts like a brand new Mac from apple. I was worried when it arrived as the outer box was crushed but it was securely packaged and I couldn’t have been happier. My last laptop I brought new and this one is exactly the same. I was so impressed I have now brought a refurbished phone. My children have been been on back market for years and everything has always been like new. Give it a go you won’t regret it.

    MacBook Pro 13-inch (2020) - Apple M1 8-core and 8-core GPU - 16GB RAM - SSD 512GB - QWERTY - English

    Condition

    Excellent

    Purchased

    05/11/2025

  • Nicolas V.

    Verified

    Reviewed 05/02/2026, United Kingdom.

    Great experience so far its been working perfectly, it looks like new, it feels like new. great service I will come back for more tech.

    MacBook Pro 13-inch (2020) - Apple M1 8-core and 8-core GPU - 16GB RAM - SSD 512GB - QWERTY - English

    Condition

    Excellent

    Purchased

    22/01/2026

  • Phoebe G.

    Verified

    Reviewed 25/01/2025, United Kingdom.

    Great product!! Seller shipped in less than 24 hours and was delivered in less than 48 hours. Ordered excellent quality and thats exactly what i got! Battery health is at 97% and is amazing. Looks almost new - a few tiny marks on the body but other than that it is perfect, would definitely reccomend!

    MacBook Air 13-inch (2020) - Apple M1 8-core and 7-core GPU - 8GB RAM - SSD 256GB - QWERTY - English

    Condition

    Excellent

    Purchased

    23/01/2025

  • David E.

    Verified

    Reviewed 30/12/2025, United Kingdom.

    I couldn't have asked for more. The iPad arrived promptly and, if I hadn't known otherwise, I would have sworn it was brand spanking new. Absolutely perfect and I could not be more pleased with the item and the service from Back Market. A few years ago I bought an iPhone from them and that was an equally positive experience. Thank you - highly recommended.

    iPad 10.9" (2022) 10th gen 64 GB - Wi-Fi - Blue

    Condition

    Premium

    Purchased

    12/12/2025

  • Kay M.

    Verified

    Reviewed 09/02/2026, United Kingdom.

    My MacBook arrived within 2 working days of being ordered and I'm delighted with it: the condition is "excellent" but honestly, it looks and feels brand new. Because it's a 2024 model it's still valid for limited Apple Care until February 2027 which is a nice bonus. I'm really happy with the spec and the price.

    MacBook Air 15-inch (2024) - Apple M3 8-core and 10-core GPU - 16GB RAM - SSD 512GB - QWERTY - English

    Condition

    Excellent

    Purchased

    29/01/2026

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