Refurb Phone EU

Seller reviews, items and info

Approved seller with 4/5 Stars ratingTrusted on Back Market for 4 months

Overall rating

49 verified reviews

Rating details

  • Battery

    4.5/5

  • Lens & Camera

    5/5

  • Shipping

    4.5/5

  • Accessories

    5/5

  • Packaging

    3.8/5

  • Overall performance

    3.8/5

  • Appearance

    3.7/5

Reviews

  • Artem A.

    Verified purchase

    Reviewed 16/03/2026, Ireland.

    Condition

    Fair

    Purchased

    24/02/2026

  • Paul denis H.

    Verified purchase

    Reviewed 25/05/2026, Ireland.

    Condition

    Fair

    Purchased

    13/05/2026

  • Leatitia L.

    Verified purchase

    Reviewed 01/01/2026, France.

    I received my Fitbit watch very quickly but I sent it back because I decided with the agreement of backmarket to take an apple watch ultra 1 instead . otherwise very happy with the platform that is there to help you . very good .

    Translated from French


    Condition

    Good

    Purchased

    13/12/2025

  • Félix G.

    Verified purchase

    Reviewed 08/06/2026, France.

    All right, but I received a titanium case instead of a stainless steel one. Luckily, I don’t mind! Otherwise, the strap and charging cable don’t look like the genuine ones, but that’s to be expected at this price. The cable that came with it doesn’t support fast charging.

    Translated from French


    Condition

    Good

    Purchased

    22/05/2026

  • Claude A.

    Verified purchase

    Reviewed 22/02/2026, France.

    There are no problems with the device, which is in very good condition. The problem is with the strap, because, having ordered a woman's watch, the strap supplied is not suitable, it's too big, and apparently cannot be changed.

    Translated from French


    Condition

    Good

    Purchased

    10/02/2026

  • Coline P.

    Verified purchase

    Reviewed 28/12/2025, France.

    problem with the strap (or the way it is attached to the watch), the attachment system is a little worn and not in perfect condition as indicated on the advert, awaiting after-sales service... The seller was finally responsive enough to send a new strap within 10 days.

    Translated from French


    Condition

    Excellent

    Purchased

    18/12/2025

  • Ivan P.

    Verified purchase

    Reviewed 15/03/2026, France.

    In perfect technical condition. Some damage around the watch, as expected, no surprise there! I was glad to get new straps too, I wasn't expecting that.

    Translated from French


    Condition

    Fair

    Purchased

    02/03/2026

  • Sebastien S.

    Verified purchase

    Reviewed 14/04/2026, France.

    The screen has problems, everything is jerky. This happens regularly and the watch restarts several times a day. The battery discharges very quickly, which I can accept, but not the rest. There seems to be a bug in the system, obviously I'm not taking the risk of keeping it.

    Translated from French


    Condition

    Fair

    Purchased

    01/04/2026

  • Sara O.

    Verified purchase

    Reviewed 29/05/2026, Spain.

    Like new, it doesn't even look reconditioned.

    Translated from Spanish


    Condition

    Good

    Purchased

    10/05/2026

  • Celia F.

    Verified purchase

    Reviewed 21/06/2026, Portugal.

    very good

    Translated from Portuguese


    Condition

    Excellent

    Purchased

    06/06/2026

41 products