Promovia Solutions S.L.

Seller reviews, items and info

Approved seller with 3.9/5 Stars ratingTrusted on Back Market for 5 years

Overall rating

183 verified reviews

Rating details

  • Accessories

    3.6/5

  • Battery

    3.9/5

  • Overall performance

    3.6/5

  • Lens & Camera

    4.1/5

  • Appearance

    4.1/5

  • Packaging

    3.9/5

  • Shipping

    4.2/5

Reviews

  • Alexandre K.

    Verified

    Reviewed 12/12/2025, France.

    Product compliant and functional after update, nothing to report on the technical side. However, the level of reconditioning is disappointing: the glasses had not been reset, were still displaying user data from the previous owner and were not up to date at the time of receipt. The battery also had 57 charge cycles. Back Market customer service was courteous and responsive, but no commercial gesture was offered despite these factors. Areas for improvement: preparation and checking of products before dispatch.

    Translated from French


    Condition

    Excellent

    Purchased

    22/11/2025

  • Diana G.

    Verified

    Reviewed 23/06/2025, Spain.

    It is in perfect condition works extremely well and has a very long lasting charge I do 25 km every day to go to work and it only uses a fifth of the battery I am fascinated with this skateboard thank you very much.

    Translated from Spanish


    Condition

    Excellent

    Purchased

    17/06/2025

  • Erwan P.

    Verified

    Reviewed 19/06/2025, France.

    Delivery a bit chaotic (3 dates, same day notification for the "real" one) Hardware in very good condition but only partially unlocked (misleading title), full unlocking still possible but difficult to do

    Translated from French


    Condition

    Excellent

    Purchased

    29/05/2025

  • Antonio D.

    Verified

    Reviewed 01/04/2024, Portugal.

    Product classified as Excellent. In fact, the product, a Cecotec Conga 3090 robot hoover, was presented in new condition, never used. Supplied with all accessories, manual and packaging. Very good value for money. I didn't know about the BackMarket purchasing platform, which was a pleasant surprise for me.

    Translated from Portuguese


    Condition

    Excellent

    Purchased

    12/03/2024

  • Nathalie B.

    Verified

    Reviewed 17/03/2025, France.

    I am very happy with this smartphone. but not with the deliveryman because he put the phone in a letterbox when normally it is delivered against signature and moreover he put it in a bad letterbox fortunately I have nice neighbours in short satisfied with back market and very disappointed with the delivery company

    Translated from French


    Condition

    Excellent

    Purchased

    04/03/2025

  • Sarah D.

    Verified

    Reviewed 04/09/2025, France.

    The phone itself is fine, but I can't connect my bluetooth headset. I've tried again and again, disconnecting and reconnecting, resetting the headset, restarting the phone... after 1 minute it tells me Connected (without media)... Which doesn't help much. Especially as media is allowed. Apart from that I've had a bug too, one day it lost 60% in an hour on the bus when I hadn't even used it, not even for music (I'd used the old one). So I admit it's quite strange. Even today I haven't used it, it's in aeroplane mode, charging overnight, and I'm at 78% when I really haven't done anything on it. Apart from that the delivery went really well. If you have any explanations/solutions for these bugs, I'd love to hear them, because at the price it cost, I'd really like it to work.

    Translated from French


    Condition

    Excellent

    Purchased

    02/08/2025

  • Beatriz V.

    Verified

    Reviewed 26/03/2024, Spain.

    My partner and I are super happy with the purchase. The robot came in the original box, with all the accessories and instruction manual. We have been using it for about 2 months and it works perfectly, except that sometimes when filling the water tank it leaks a little, but apart from that, nothing bad to note. I highly recommend it!

    Translated from Spanish


    Condition

    Good

    Purchased

    26/01/2024

  • Luis maria P.

    Verified

    Reviewed 01/03/2024, Spain.

    yesterday I have received the shipment and I am very happy with the robot very complete, the purchase has been a very good experience and the attention with doubts and questions of the same, thank you very much and until my next purchase.

    Translated from Spanish


    Condition

    Fair

    Purchased

    27/02/2024

  • Pedro J.

    Verified

    Reviewed 18/11/2023, Spain.

    hello, I tell you my experience with this company, to begin with I had a pleasant surprise when I was told about this company and what they do and the truth I did not believe it until I got a breakdown in a cleaning robot in this case the conga, then I sent it to fix cecotel and they asked me more than what it is really worth new, and I decided to take a chance and ordered one here, which was my surprise that I ordered the cheapest and in good condition which put excellent worth 15 or 20 € more and I said I will not try with normal, arrived in the days they say what happens that the couriers have a lot of work in order, it arrived well packed and finally I open the box and I was stupefied by the astonishment of what they had sent me I could not believe it completely new my eyes do not react of the astonishment packaged from the factory as is and all its components plasticized fuck new but new but brand new I did not understand it but I got so excited that I do not what I would not like in the end I'm still the same, I have been working without problems for two days now and it is perfect thanks to black market, it will not be the same but who does not win the lottery from time to time, I recommend this company and I will pass the word to my friends and acquaintances.

    Translated from Spanish


    Condition

    Fair

    Purchased

    13/11/2023

  • Gines C.

    Verified

    Reviewed 07/01/2026, Spain.

    The device is aesthetically very good but software level works pretty bad. it turns off and on from time to time and does not allow to update. also the battery does not last half a day with little use.

    Translated from Spanish


    Condition

    Excellent

    Purchased

    26/12/2025

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