PreOwned

Seller reviews, items and info

Approved seller with 4.5/5 Stars ratingTrusted on Back Market for 7 years

Overall rating

854 verified reviews

Rating details

  • Battery

    4.3/5

  • Shipping

    4.6/5

  • Lens & Camera

    4.6/5

  • Accessories

    4.1/5

  • Packaging

    4.4/5

  • Overall performance

    4.5/5

  • Appearance

    4.7/5

Reviews

  • William V.

    Verified purchase

    Reviewed 10/07/2026, Belgium.

    I'm absolutely thrilled! The package arrived within the announced timeframe, and the smartphone was in impeccable condition. Data transfer from my old smartphone via Smart Switch went smoothly, even though it was a different brand than Samsung. It's very intuitive to use. The 12GB of RAM gives the phone great speed for running applications and various tasks. And the battery seems to hold up well. I'm super happy with my purchase 👌😎

    Translated from French


    Condition

    Good

    Purchased

    01/07/2026

  • Julien D.

    Verified purchase

    Reviewed 05/07/2026, France.

    The phone works well and is as described. However, the Samsung Wallet app cannot be installed because of the phone’s country of origin (South Korea), which isn’t a major issue in itself, but should have been mentioned in the advert. This may be inconvenient for other users.

    Translated from French


    Condition

    Good

    Purchased

    24/06/2026

  • Sebastian S.

    Verified purchase

    Reviewed 03/05/2026, Germany.

    Setup, updates and data transfer with Smart Switch went smoothly. The device is in excellent condition, battery lasts approx. 4 days with normal use. Display without scratches, the casing is in perfect condition. The only problem is that the Samsung Wallet cannot be set up for use; when you try to do so, the terms and conditions are displayed in Chinese and there is no option to change the language. If you accept everything anyway, you get the error "Unable to read SIM card" and the process is cancelled.

    Translated from German


    Condition

    Excellent

    Purchased

    23/04/2026

  • Larissa S.

    Verified purchase

    Reviewed 19/04/2026, Portugal.

    I had a great experience buying from this site. Initially, I had tried to buy a phone from a well-known and reliable site, but I ran into some problems and was unable to buy the model I wanted, the S23 Ultra. On the recommendation of a close relative, I decided to try here - and I don't regret it. Right from the start, the customer service was excellent: at every stage of the process, I was informed about the status of the delivery, which gave me a lot of security and confidence in the purchase. Another very positive point was the delivery, which arrived ahead of schedule and in perfect condition. I was really satisfied with the whole process. I will definitely buy from this site again in the future and I recommend the experience!

    Translated from Portuguese


    Condition

    Excellent

    Purchased

    06/04/2026

  • Evelyn S.

    Verified purchase

    Reviewed 17/07/2026, Austria.

    Fast delivery, looks like new, works perfectly, installation was easy. Will buy something again.

    Translated from German


    Condition

    Excellent

    Purchased

    08/07/2026

  • Michel C.

    Verified purchase

    Reviewed 01/06/2026, France.

    I bought this refurbished Galaxy S25+ on Back Market and I am very satisfied with my purchase. The phone arrived in perfect condition, as described. After several years on a Galaxy Note 10, the difference is very noticeable: magnificent screen, excellent fluidity, comfortable battery life and great performance. I'm still discovering some of the new features, particularly those related to artificial intelligence, but the whole package is very convincing. As is often the case when a new generation comes along, you have to go back to certain settings and habits, but that doesn't detract from the quality of the product. For the moment, I'm fully satisfied with the S25+ and with the experience of buying it on Back Market. It's an excellent way to get hold of a top-of-the-range smartphone while giving a device a second life.

    Translated from French


    Condition

    Excellent

    Purchased

    19/05/2026

  • Reda K.

    Verified purchase

    Reviewed 21/05/2025, Belgium.

    Top reconditioned Apple Watch! Product in excellent condition, as advertised and as I expected. Fast and careful delivery. Nothing to complain about, I recommend it!

    Translated from French


    Condition

    Excellent

    Purchased

    03/05/2025

  • Manon M.

    Verified purchase

    Reviewed 18/02/2025, France.

    Frankly incredible if you hesitate, know that the watch has so many different features and useful not very large with a beautiful design and it works very well. I bought it for my birthday and I'm not disappointed, it's clearly the best investment I could have made!

    Translated from French


    Condition

    Excellent

    Purchased

    14/02/2025

  • Yuliia Z.

    Verified purchase

    Reviewed 23/06/2026, Germany.

    The phone works perfectly. There’s nothing to complain about with the casing or the screen – everything is in perfect condition. I’m very happy with it.

    Translated from German


    Condition

    Excellent

    Purchased

    08/06/2026

  • Marta C.

    Verified purchase

    Reviewed 28/06/2026, France.

    It’s in perfect condition. I was a bit worried when I received it because it was in Chinese and full of Chinese apps; I was able to uninstall some of them, but others could only be disabled. This is my third refurbished one and I’ve never been disappointed.

    Translated from French


    Condition

    Excellent

    Purchased

    12/06/2026

30 products