Phone

Seller reviews, items and info

Approved seller with 4.2/5 Stars ratingTrusted on Back Market for 4 years

Overall rating

1,558 verified reviews

Rating details

  • Battery

    4.1/5

  • Lens & Camera

    4.5/5

  • Shipping

    4.5/5

  • Accessories

    4/5

  • Packaging

    4.4/5

  • Overall performance

    4.1/5

  • Appearance

    4.3/5

Reviews

  • James F.

    Verified purchase

    Reviewed 13/10/2025, Ireland.

    I have the phone 2 weeks. I ordered a phone in good condition, and it was in perfect condition when it arrived. Delivery was also excellent. I will be using this company again.

    Condition

    Good

    Purchased

    29/09/2025

  • Eleanor H.

    Verified purchase

    Reviewed 20/07/2025, Ireland.

    It's painfully slow, when your used to an iPhone even an old iPhone is leaps and bounds ahead. The picture quality is awful, even after researching about the picture quality, reviews say it's good. The condition was immaculate though, and the price was good I suppose you get what you pay for

    Condition

    Good

    Purchased

    06/07/2025

  • Pieter J.

    Verified purchase

    Reviewed 29/04/2026, Ireland.

    All good here

    Condition

    Excellent

    Purchased

    16/04/2026

  • Sophie D.

    Verified purchase

    Reviewed 30/01/2024, Ireland.

    like brand new! will never buy a new phone again. unreal quality

    Condition

    Excellent

    Purchased

    03/12/2023

  • Cathal D.

    Verified purchase

    Reviewed 08/10/2022, Ireland.

    Top class phone, could not be happier with the condition. I ordered the excellent condition one fully expecting to see at least 1 mark on it, but it was perfect. Item was delivered before the expected date so an overall A+ service and product

    Condition

    Excellent

    Purchased

    23/09/2022

  • Sergii P.

    Verified purchase

    Reviewed 20/11/2024, Ireland.

    very good thank you

    Condition

    Good

    Purchased

    07/11/2024

  • Alvaro M.

    Verified purchase

    Reviewed 09/02/2022, Ireland.

    The mobile arrived to Ireland in a few days :) from France, it looks like perfect conditions and works perfectly. It has been my first purchase here but I really recommend backmarket.

    Condition

    Good

    Purchased

    26/01/2022

  • Nienke S.

    Verified purchase

    Reviewed 18/05/2026, Netherlands.

    It went well. Am satisfied with delivery and phone. However, I still need to verify things after moving my old phone. Takes some time. I just can't figure out how to put myn email messages back on my new phone. I assume that should also work.

    Translated from Dutch


    Condition

    Good

    Purchased

    05/05/2026

  • Cristina F.

    Verified purchase

    Reviewed 20/03/2026, Spain.

    I have no words, I already bought the XR here and it has lasted me 3 years, it still works but the battery is not doing very well. This one has come to me NEW with no scratches, nothing, 100% battery health, it looks like I bought it from the official shop. THANK YOU

    Translated from Spanish


    Condition

    Good

    Purchased

    17/03/2026

  • Juliane S.

    Verified purchase

    Reviewed 05/04/2026, Germany.

    The product arrived within a few days and was absolutely tip-top. This is my second mobile phone purchased from BackMarket after 4.5 years, as I wanted to switch from Redmi. Everything is as described and it works perfectly so far. A clear purchase recommendation from me, whether for the Google Pixel 9 Pro XL or for BackMarket in general, I am once again very satisfied.

    Translated from German


    Condition

    Good

    Purchased

    21/03/2026

32 products