PHONE AND CO

Seller reviews, items and info

Approved seller with 4.1/5 Stars ratingTrusted on Back Market for 1 year

Overall rating

185 verified reviews

Rating details

  • Overall performance

    4/5

  • Appearance

    4.2/5

  • Accessories

    3.9/5

  • Battery

    3.8/5

  • Lens & Camera

    4.4/5

  • Packaging

    4.4/5

  • Shipping

    4.4/5

Reviews

  • Jonathan D.

    Verified

    Reviewed 24/02/2026, France.

    Very good phone. I upgraded to the Pixel 7 pro from the Pixel 5. I gained in fluidity, screen size and photo quality. I was very addicted to the fingerprint reader on the back of the phone and hated reading on the front, but in the end you get used to it (but it's less fluid than the one on the back). What's more, I had to learn all over again after installing the screen protector.

    Translated from French


    Condition

    Fair

    Purchased

    13/02/2026

  • Ramatoulaye M.

    Verified

    Reviewed 06/12/2025, France.

    it arrived in the condition I ordered, so that's a good point, even if the first one I received was faulty, but I was able to get another quickly. But now we'll have to see in the long term, but otherwise everything's OK.

    Translated from French


    Condition

    Good

    Purchased

    19/11/2025

  • Fabrice V.

    Verified

    Reviewed 11/08/2025, France.

    An excellent, high-performance device. A longer battery life would have been better for a device that uses a lot of energy, but with a suitable rapid charger it's quickly forgotten.

    Translated from French


    Condition

    Good

    Purchased

    27/07/2025

  • Dominique P.

    Verified

    Reviewed 13/11/2025, France.

    My reply is late in coming as I've had very little reception since my purchase and waited until I was at home to be sure of my feelings. I'm very happy with my purchase, the phone is impeccable, but I'm surprised at how quickly the battery discharges and wonder if you've taken into account my request for a new battery? Hence 4 stars, otherwise it was 5. In spite of everything, I praise your service and think it's a good formula.

    Translated from French


    Condition

    Good

    Purchased

    26/10/2025

  • Nathan T.

    Verified

    Reviewed 30/11/2025, France.

    One star less because of the packaging, the phone was floating in the box. The same day the delivery man had an oven in his van. Please protect them better in the future. No problems to report from a technical point of view (one week after receipt).

    Translated from French


    Condition

    Good

    Purchased

    20/11/2025

  • Magali R.

    Verified

    Reviewed 12/10/2025, France.

    a little disappointed because the screen, which was said to be impeccable, came back with a bright glow as soon as it was switched on, but the next day it turned into a red band/line running from the top to the bottom of the screen... it's very unpleasant

    Translated from French


    Condition

    Good

    Purchased

    03/10/2025

  • Adeline R.

    Verified

    Reviewed 10/11/2025, France.

    Battery problem and uncleanable stain on photo lenses. A lack of checking before repackaging? The after-sales service seems to be OK, though. I'm in the process of changing my laptop, but it's a waste of my personal time to go through all the procedures and change my laptop.

    Translated from French


    Condition

    Good

    Purchased

    27/10/2025

  • Elisabeth S.

    Verified

    Reviewed 28/04/2025, France.

    I discovered my order galaxy S23 Ultra it misses the Pen to my order. delivery in relay point and not at home, I wait for the complete delivery of my order with the Pen. I'm waiting for the complete delivery of my order with the Pen. Sincerely

    Translated from French


    Condition

    Fair

    Purchased

    24/04/2025

  • Robert W.

    Verified

    Reviewed 02/11/2023, Germany.

    I bought two devices on Back Market, an iPad mini and an iPhone 13. Everything went smoothly and really well with the iPad. The device is flawless. There was a problem with the iPhone. The device was taken back within a few days and a new device was delivered. The Back Market Service provided exceptionally competent, fast and very friendly support. The iPhone also worked perfectly after the exchange and is in excellent condition. Overall, my experience with Back Market has been very good and I can recommend the platform without reservation.

    Translated from German


    Condition

    Excellent

    Purchased

    12/10/2023

  • Thierry S.

    Verified

    Reviewed 08/06/2025, France.

    Product fully complies with the description. Happy with this purchase, which is not my 1st on Backmarket, There's nothing to complain about. We'll see how the battery performs over time, bearing in mind that it hasn't been replaced.

    Translated from French


    Condition

    Good

    Purchased

    24/05/2025

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