PHONE AND CO

Seller reviews, items and info

Approved seller with 4.1/5 Stars ratingTrusted on Back Market for 1 year

Overall rating

249 verified reviews

Rating details

  • Battery

    3.8/5

  • Shipping

    4.4/5

  • Lens & Camera

    4.4/5

  • Accessories

    3.9/5

  • Packaging

    4.3/5

  • Overall performance

    4.1/5

  • Appearance

    4.2/5

Reviews

  • Jonathan D.

    Verified purchase

    Reviewed 24/02/2026, France.

    Very good phone. I upgraded to the Pixel 7 pro from the Pixel 5. I gained in fluidity, screen size and photo quality. I was very addicted to the fingerprint reader on the back of the phone and hated reading on the front, but in the end you get used to it (but it's less fluid than the one on the back). What's more, I had to learn all over again after installing the screen protector.

    Translated from French


    Condition

    Fair

    Purchased

    13/02/2026

  • Genevieve D.

    Verified purchase

    Reviewed 20/05/2026, France.

    Pleasant, fluid and high-performance device. Samsung quality and the device is actually in "very good condition". The only minor problem was that the attached cable was in poor condition and didn't work. But hey, minor problem.

    Translated from French


    Condition

    Good

    Purchased

    04/05/2026

  • Rahyan L.

    Verified purchase

    Reviewed 06/05/2026, France.

    Very good but big flaws it overheats for nothing so I'm going to ask to receive the same phone but without the overheating because I'm extremely disappointed so far I had ordered an iPhone XS very good feeling perfect condition no overheating but for the Samsung s21 I just received it and I turned it on I did a data transfer between my honor 90 and my Samsung and it started to overheat otherwise all works perfectly but even so there is a big flaw is the overheating and yes and I want to be delivered by chronopost I received my package all crushed and I'm very happy with it. I've just received it and switched it on. I did a data transfer between my Honor 90 and my Samsung and it started to overheat, otherwise everything works perfectly, but there is still one big fault, which is overheating, and yes, I don't want to be delivered by Chronopost.

    Translated from French


    Condition

    Good

    Purchased

    04/05/2026

  • Damien B.

    Verified purchase

    Reviewed 24/04/2026, France.

    It heats up quite quickly and the battery life is a little tired (enough for a day's work all the same). There's also something that moves and clatters inside. Other than that, it's not bad.

    Translated from French


    Condition

    Fair

    Purchased

    06/04/2026

  • Auguste C.

    Verified purchase

    Reviewed 15/04/2026, France.

    - on the whole -> nice However - micro-scratch on the screen (in the description of "very good condition", there is none) - the battery heats up a bit when I do a Google search or charge it But overall, it's good 👌🏻

    Translated from French


    Condition

    Good

    Purchased

    30/03/2026

  • Ramatoulaye M.

    Verified purchase

    Reviewed 06/12/2025, France.

    it arrived in the condition I ordered, so that's a good point, even if the first one I received was faulty, but I was able to get another quickly. But now we'll have to see in the long term, but otherwise everything's OK.

    Translated from French


    Condition

    Good

    Purchased

    19/11/2025

  • Fabrice V.

    Verified purchase

    Reviewed 11/08/2025, France.

    An excellent, high-performance device. A longer battery life would have been better for a device that uses a lot of energy, but with a suitable rapid charger it's quickly forgotten.

    Translated from French


    Condition

    Good

    Purchased

    27/07/2025

  • Dominique P.

    Verified purchase

    Reviewed 13/11/2025, France.

    My reply is late in coming as I've had very little reception since my purchase and waited until I was at home to be sure of my feelings. I'm very happy with my purchase, the phone is impeccable, but I'm surprised at how quickly the battery discharges and wonder if you've taken into account my request for a new battery? Hence 4 stars, otherwise it was 5. In spite of everything, I praise your service and think it's a good formula.

    Translated from French


    Condition

    Good

    Purchased

    26/10/2025

  • Robert W.

    Verified purchase

    Reviewed 02/11/2023, Germany.

    I bought two devices on Back Market, an iPad mini and an iPhone 13. Everything went smoothly and really well with the iPad. The device is flawless. There was a problem with the iPhone. The device was taken back within a few days and a new device was delivered. The Back Market Service provided exceptionally competent, fast and very friendly support. The iPhone also worked perfectly after the exchange and is in excellent condition. Overall, my experience with Back Market has been very good and I can recommend the platform without reservation.

    Translated from German


    Condition

    Excellent

    Purchased

    12/10/2023

  • Nathan T.

    Verified purchase

    Reviewed 30/11/2025, France.

    One star less because of the packaging, the phone was floating in the box. The same day the delivery man had an oven in his van. Please protect them better in the future. No problems to report from a technical point of view (one week after receipt).

    Translated from French


    Condition

    Good

    Purchased

    20/11/2025

5 products