I ordered the "Excellent" version, and I certainly had to look for the mini scratch mark on it.
It was a gift for my husband who was interested in this model as it was compact and could be carried well in his pocket. In that respect he is very happy, as well as the performance of the phone which is far superior to his previous Samsung model. He loves the fact that selfies can be taken with the main camera when the phone is closed, as they come out with excellent quality. And the closed screen allows you to use many of the phone's options without having to open it. It is necessary to look for some Widgets application to be able to put more options on that screen than the ones the phone comes with, but they are easy to find.
Having seen this, he had some objections such as the fact that it had no slot for extra memory, as well as the battery capacity, which is quite a bit less than that of a "normal" model (3700mAh versus 5000mAh of his previous model). But he understands that if he wants a Zip phone, the battery is smaller, and once he has tried it, he sees that it is enough for his regular use. He is still compensated for the size.
This is my first purchase of a refurbished mobile and test for future purchases. So far we are very satisfied.