Phenix Resell

Seller reviews, items and info

Approved seller with 4.3/5 Stars ratingTrusted on Back Market for 3 years

Overall rating

1,528 verified reviews

Rating details

  • Overall performance

    4.2/5

  • Appearance

    4.3/5

  • Accessories

    4.1/5

  • Battery

    4.2/5

  • Lens & Camera

    4.5/5

  • Packaging

    4.3/5

  • Shipping

    4.5/5

Reviews

  • Konrad G.

    Verified

    Reviewed 18/04/2025, Ireland.

    I highly recommend the back market, I chose the cheapest option and kept the phone in perfect condition also the battery.

    Huawei P40 Pro 256GB - Silver - Unlocked

    Condition

    Fair

    Purchased

    09/03/2025

  • Nicholas N.

    Verified

    Reviewed 15/01/2026, Ireland.

    great product

    iPhone 11 Pro Max 256GB - Silver - Unlocked

    Condition

    Fair

    Purchased

    29/12/2025

  • Helena J.

    Verified

    Reviewed 07/11/2022, Ireland.

    So basically, I did some research on the company via Google, seemed OK. Ordered. Came within a few days to Ireland. I am absolutely delighted with the quality! Brilliant! It's for my daughter for Xmas so I Don't want to set it up completely yet but I have turned it on and it seems to be working fine. I'll update after Xmas to let you know more ☺️🤞

    iPhone XR 64GB - Red - Unlocked

    Condition

    Fair

    Purchased

    23/10/2022

  • Vincent N.

    Verified

    Reviewed 10/03/2026, France.

    I've just received it and I'm very satisfied. The phone is as good as new, but we'll see how it goes in the long term.

    Translated from French

    iPhone 12 Pro Max 256 Go - Bleu Pacifique - Débloqué

    Condition

    Fair

    Purchased

    06/03/2026

  • Lorenzo T.

    Verified

    Reviewed 09/01/2026, Italy.

    The device is in perfect condition, despite the fact that I had selected 'good' in the menu during the MacBook purchase phase. The delivery, after the order was placed with DHL, was delivered the next day, in total the waiting time was very short: 7 days. As I said the device is perfect, it arrived packed to avoid damage in transit and equipped with cable and power supply. Nothing to complain about, really perfect, I recommend it to other users! Thank you very much Back Market!

    Translated from Italian

    MacBook Air 13" (2022) - Apple M2 con CPU 8-core e GPU 8-Core - 16GB RAM - SSD 256GB - QWERTY - Italiano

    Condition

    Fair

    Purchased

    02/01/2026

  • Arthur D.

    Verified

    Reviewed 05/01/2026, France.

    It's exactly as described, it performs well and, above all, I'm positively astonished by its overall condition.

    Translated from French

    MacBook Air 13" (2022) - Apple M2 avec CPU 8 cœurs et GPU 8 cœurs - 8Go RAM - SSD 256Go - AZERTY - Français

    Condition

    Fair

    Purchased

    24/12/2025

  • Ilja S.

    Verified

    Reviewed 26/02/2026, Germany.

    Everything as described, visually in good condition, nothing to recognise on the case itself, only two impacts on the screen (minimal). Technically everything works, I ordered the iPhone 15 Pro with a new battery. It's my second smartphone that I've ordered via Backmarket, I'm satisfied. :) You do save a few hundred euros. Always happy to return.

    Translated from German

    iPhone 15 Pro 128GB - Titan Natur - Ohne Vertrag

    Condition

    Fair

    Purchased

    08/02/2026

  • Alessandra A.

    Verified

    Reviewed 24/11/2025, Italy.

    I bought my phone because my iPhone 14 broke, bought it in excellent condition and new battery for only 130 euros and it's worth all my money, as described by the app obviously there are a few scratches on the back and front but they are minimal and not easily seen, the phone behaves very well it does its job the only flaw is the battery which obviously lasts little, remember it's still a 7/8 year old iPhone 8, but the rest is all right it behaves better than it should the camera is excellent without any scratches or flaws. The only thing I've noticed but it doesn't give me any problems is the non-original screen, same for the battery but otherwise all perfect. Arrived in a cardboard box including the wire. What can I say I expected less but it performs better than it should

    Translated from Italian

    iPhone 8 64GB - Grigio Siderale

    Condition

    Good

    Purchased

    12/11/2025

  • Moussa N.

    Verified

    Reviewed 01/02/2026, France.

    Super fast delivery in 48h I received my phone arrived in Very good condition 100% battery capacity no bugs so far this is the first time I have ordered from back market I really recommend Thank you

    Translated from French

    iPhone 11 Pro Max 64 Go - Argent - Débloqué

    Condition

    Good

    Purchased

    17/01/2026

  • Ιορδανης Μ.

    Verified

    Reviewed 23/11/2025, Greece.

    It came very well packaged, the new battery seems to work as it should and the surprise was that there was a charging cable.

    Translated from Greek

    iPhone 12 Pro 256GB - Pacific Blue - Ξεκλείδωτο

    Condition

    Good

    Purchased

    13/11/2025

42 products