Novo Brands

Seller reviews, items and info

Approved seller with 4.5/5 Stars ratingTrusted on Back Market for 2 months

Overall rating

17 verified reviews

Rating details

  • Shipping

    4.6/5

  • Packaging

    4.4/5

  • Overall performance

    4.6/5

  • Appearance

    4.9/5

Reviews

  • Jessica K.

    Verified purchase

    Reviewed 06/07/2026, France.

    The MacBook lives up to my expectations, apart from the keyboard, which no longer has the @ key, for example. It works really well and has completely changed the way I use it compared to my old, obsolete MacBook Pro (the last of the Intel-based models…). It arrived in excellent condition and was very easy to set up again thanks to the MacBook Transfer options. I’m delighted!!!

    Translated from French

    MacBook Pro 14" (2024) - Apple M4 Pro avec CPU 12 cœurs et GPU 16 cœurs - 24Go RAM - SSD 512Go - Écran standard - AZERTY - Français

    Condition

    Excellent

    Purchased

    26/06/2026

  • Salsa F.

    Verified purchase

    Reviewed 01/03/2026, Germany.

    Purchase and delivery went very well and quickly. The device itself is flawless for a used device. The fact that Apple's hardware is incredibly good (yes, even an M2 from 2023) is almost self-evident. I deliberately bought the M2 because I don't use MacOS, but have installed an Asahi Linux instead. The Linux runs like butter, the MacBook Pro is silent in normal operation and delivers the power when you need it anyway.

    Translated from German

    MacBook Pro 14" (2023) - Apple M2 Pro mit 10‑Core CPU und 16-core GPU - 16GB RAM - SSD 512GB - Standard-Display - QWERTZ - Deutsch

    Condition

    Excellent

    Purchased

    06/02/2026

  • Fabian S.

    Verified purchase

    Reviewed 16/06/2026, Germany.

    I bought a MacBook Air in excellent condition with a standard battery. What I received was a MacBook in pristine condition with a 100% battery. There are no signs of wear whatsoever on the MacBook and everything works perfectly. The only downside (hence the 4/5 stars) is the faulty power adaptor that came with it. It does charge the MacBook, but stops after about 10–20 minutes… It probably overheats. Nevertheless, I’m very happy with my purchase and can highly recommend this seller.

    Translated from German

    MacBook Air 15" (2024) - Apple M3 mit 8‑Core CPU und 10-core GPU - 8GB RAM - SSD 256GB - Standard-Display - QWERTZ - Deutsch

    Condition

    Excellent

    Purchased

    10/06/2026

  • Gentrit B.

    Verified purchase

    Reviewed 14/11/2025, Germany.

    The order arrived on time and I was very pleasantly surprised. The Mac was delivered in the BackMarket packaging, so I was all the more impressed that this laptop is like new. No signs of use, 2 charge cycles and most importantly, it runs great. I have no complaints! Top service.

    Translated from German

    MacBook Pro 16" (2021) - Apple M1 Max mit 10‑Core CPU und 24-core GPU - 64GB RAM - SSD 1000GB - Standard-Display - QWERTZ - Deutsch

    Condition

    Excellent

    Purchased

    31/10/2025

  • Hans-dieter S.

    Verified purchase

    Reviewed 18/06/2026, Austria.

    A great device! Technically, everything’s spot on. However, there are four quite noticeable scratches on the casing. They’re about 1–2 mm deep and 10 cm long. I haven’t tried it yet, but perhaps they can be removed by polishing (sanding). As the technical aspects are more important to me, though, I can live with it. That’s why I’m giving it ‘only’ 4 stars.

    Translated from German

    Mac Pro (2019) Xeon W 3,2 GHz - 2 TB SSD - 96GB

    Condition

    Excellent

    Purchased

    04/06/2026

  • Peter K.

    Verified purchase

    Reviewed 01/02/2026, Germany.

    The iMac and the keyboard work perfectly, but the mouse is unusable, sometimes you can scroll, sometimes not, sometimes clicking works, then again not. Old mouse connected everything works as it should.

    Translated from German

    iMac 24" (2021) Apple M1 mit 8‑Core CPU 8-core GPU - 512 GB SSD - 16 GB QWERTZ - Deutsch Standardglas

    Condition

    Fair

    Purchased

    16/01/2026

  • Pedro M.

    Verified purchase

    Reviewed 15/07/2026, Spain.

    Everything perfect, as in the description

    Translated from Spanish

    MacBook Air 15" (2024) - M3 de Apple con CPU de 8 núcleos y GPU de 10 núcleos - 16GB RAM - SSD 256GB - Pantalla estándar - QWERTY - Español

    Condition

    Excellent

    Purchased

    07/07/2026

  • Sébastien F.

    Verified purchase

    Reviewed 13/07/2026, France.

    Compliant and received on time, nothing to say

    Translated from French

    MacBook Pro 13" (2020) - Apple M1 avec CPU 8 cœurs et GPU 8 cœurs - 8Go RAM - SSD 256Go - Écran standard - AZERTY - Français

    Condition

    Excellent

    Purchased

    03/07/2026

  • Marie-cécile B.

    Verified purchase

    Reviewed 18/06/2026, France.

    A perfect device, as good as new

    Translated from French

    MacBook Air 13" (2022) - Apple M2 avec CPU 8 cœurs et GPU 10 cœurs - 8Go RAM - SSD 512Go - Écran standard - AZERTY - Français

    Condition

    Excellent

    Purchased

    02/06/2026

  • Norlann G.

    Verified purchase

    Reviewed 19/07/2026, France.

    MacBook Air 15" (2024) - Apple M3 avec CPU 8 cœurs et GPU 10 cœurs - 16Go RAM - SSD 256Go - Écran standard - AZERTY - Français

    Condition

    Excellent

    Purchased

    07/07/2026

4 products