Seller reviews, items and info

Approved seller with 4.1/5 Stars ratingTrusted on Back Market for

Overall rating

2,073 verified reviews

Rating details

  • Overall performance

    3.9/5

  • Accessories

    4/5

  • Appearance

    4.3/5

  • Battery

    3.7/5

  • Lens & Camera

    4.1/5

  • Packaging

    4.4/5

  • Shipping

    4.4/5

Reviews

  • Sophie V.

    Verified

    Reviewed 27/10/2023, France.

    I bought this phone 1 1/2 years ago, received it as new, fast delivery, I was very satisfied - but now I notice that it's slowing down a lot, the photo quality has deteriorated (very mysterious). I also buy refurbished with a view to using less technology (and taking care of it), so if it's only to have to renew it every year, that's a bit disappointing... We'd like to see programmed obsolescence excluded from refurbished products ;)

    Translated from French


    Condition

    Excellent

    Purchased

    15/01/2022

  • Edwin G.

    Verified

    Reviewed 23/11/2023, France.

    I was worried about reconditioning in terms of long-term performance but after several months of use my AirPods are still working perfectly.

    Translated from French


    Condition

    Excellent

    Purchased

    22/03/2022

  • Tom P.

    Verified

    Reviewed 20/09/2023, France.

    After using it for 1 year I noticed a few times that the charger was not recognised by the phone (the phone was in charge mode but the battery was running down). Maybe the problem was with my phone. But overall satisfied with my purchase. Otherwise delivered with the original Apple box.

    Translated from French


    Condition

    Excellent

    Purchased

    13/08/2022

  • Hervé W.

    Verified

    Reviewed 21/03/2022, France.

    IPhone 8 reconditionné. Produit disponible et rapidement livré dans sa boîte d’origine et protégé par un sur emballage cartonné, produit correspondant parfaitement aux descriptions « parfait état « synchronisation automatique parfaite et complète avec mon ancien iPhone 5S, juste un petit problème d’écran tactile bloqué après la synchronisation mais très vite résolu en procédant à un arrêt forcé du téléphone « appui très long avec les boutons arrêt et volume jusqu’à l’apparition du logo Appel «. Voilà, entièrement satisfait.

    Condition

    Excellent

    Purchased

    06/03/2022

  • Stéphane C.

    Verified

    Reviewed 24/03/2022, France.

    - iPhone X "comme neuf" reçu 4 jours après la commande : +1pt - Pas une rayure même microscopique : +1pt - Emballage type vraie boîte iPhone avec chargeur, coque de protection, sans casque, le tout convenablement emballé : +1pt - Tout fonctionne parfaitement après 1 journée d'utilisation, à voir à l'usage surtout au niveau tenue batterie (par expérience c'est le vrai point faible des téléphones reconditionnés. - Vraiment l'impression d'avoir un téléphone neuf dans les mains. Merci !

    Condition

    Excellent

    Purchased

    18/03/2022

  • Christopher W.

    Verified

    Reviewed 03/06/2024, France.

    Well received, just as I expected, one big problem after a year: the earphone microphone no longer works. Impossible to make calls with it, just earphones to listen. Fortunately, the listening quality is good.

    Translated from French


    Condition

    Excellent

    Purchased

    30/03/2022

  • Renaud B.

    Verified

    Reviewed 29/04/2022, France.

    Très satisfait de mon premier achat sur Back market. Achat d’un xs max grade très bon état. Effectivement un état impeccable. Santé de la batterie a 94%. Agréablement surpris. Un prix très correct par rapport a d’autres sites de reconditionnement. Service client a l’écoute. Livraison rapide. Très bon vendeur. A recomm’ader autour de soi!

    Condition

    Excellent

    Purchased

    17/04/2022

  • Philippe C.

    Verified

    Reviewed 12/04/2022, France.

    This is my second purchase on Backmarcket I had already bought a new Galaxy S for my son The iPhone is for my wife I ordered perfect condition and I was not disappointed I would recommend to many of my friends to buy refurbished iPhone from Backmarcket

    Translated from French


    Condition

    Excellent

    Purchased

    03/04/2022

  • Soraya S.

    Verified

    Reviewed 03/04/2022, France.

    Téléphone arrivé en 2 jours, dans sa boîte d’origine avec son câble lightning, le chargeur et une coque arrière transparente. J’ai choisi le modèle en parfait état, et effectivement il est parfaitement nettoyé et sans rayure. L’appareil fonctionne très bien, aucun bug, et c’est un vrai plaisir de l’utiliser. Le seul défaut de l’iphone 8 c’est sa petite batterie, mais en mode économiseur elle me tient 2 à 3 jours. Pour résumer, je recommande ce vendeur 👌et l’iphone 8 qui est toujours un bon produit Apple, toujours mis à jour, et qui représente un bon rapport qualité prix, pour ceux qui ne font pas un usage intensif de leur téléphone.

    Condition

    Excellent

    Purchased

    28/03/2022

  • Bruno M.

    Verified

    Reviewed 21/08/2023, France.

    Opinion ....moyen: the battery (not original) failed. Given to Apple to repair, the screen (not original) also failed. Estimate for repairing battery + screen €258... Estimate even higher at FNAC and 2 other independent repairers. So I have to buy a new phone. This is the 4th phone I've bought from Back Market, and I've never had any problems of this kind. I have the feeling that I've been taken for a ride on this purchase. Not happy

    Translated from French


    Condition

    Excellent

    Purchased

    18/03/2022

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