Seller reviews, items and info

Approved seller with 3.7/5 Stars ratingTrusted on Back Market for

Overall rating

458 verified reviews

Rating details

  • Battery

    3.5/5

  • Shipping

    4.3/5

  • Lens & Camera

    4.1/5

  • Accessories

    3.8/5

  • Packaging

    3.8/5

  • Overall performance

    3.5/5

  • Appearance

    3.8/5

Reviews

  • Christelle S.

    Verified purchase

    Reviewed 06/08/2023, France.

    I was afraid when I read the reviews of this refurbisher but nothing to report! Iphone 12 pro colour GOLD sold Very Good Condition for 513 euros, great deal because currently the prices of the 12 pro are around 600 €. I was worried about the quality of the phone at this price but in the end it's great! No impact on the casing, it's perfect. Almost invisible micro-scratches on the screen, but that's reassuring as it proves that it's the official Apple screen and not an unofficial replacement. The phone has not been opened, the screws under the screen have not been used so iPhone certainly still waterproof 😊 90% battery, the phone was manufactured in July 2021 so 90% in 2 years is consistent, so the battery has not been changed so official Apple battery! So it's a great deal.

    Translated from French

    iPhone 12 Pro 128 Go - Or - Débloqué

    Condition

    Good

    Purchased

    26/07/2023

  • Esther P.

    Verified purchase

    Reviewed 21/07/2024, Spain.

    The phone has been great and I am very happy with it. But now they have broken the screen and I don't know how to fix it.

    Translated from Spanish

    iPhone 11 128GB - Blanco - Libre

    Condition

    Excellent

    Purchased

    06/09/2023

  • Julia M.

    Verified purchase

    Reviewed 28/08/2023, Germany.

    Apart from a large scratch in the frame, the iPhone is in very good condition, the display itself is flawless, the smaller scratches in the frame are "normal" signs of use, the battery is still 87% charged. As it's for my child and has a protective cover anyway, the scratches don't bother me, but without the cover the feel is unpleasant. "Very good" is a matter of definition. I'm sure one or two people would have returned it! The display may have been replaced, as there is a very fine, constant scratch on the left-hand side of the display. For our purposes, everything is within reason

    Translated from German

    iPhone 12 64GB - Rot - Ohne Vertrag

    Condition

    Good

    Purchased

    12/08/2023

  • Daniele V.

    Verified purchase

    Reviewed 19/09/2023, Italy.

    Good morning everyone, I recently bought an iPhone XR, it's all very well that it's a refurbished phone and therefore as good as new, but is it possible to receive such a phone with a Battery that has its maximum capacity at 82%, i.e. I will practically have to spend no less than 100€ to change it and be able to enjoy the phone's performance to the fullest, so I was very but very disappointed!!!

    Translated from Italian

    iPhone XR 128GB - Nero

    Condition

    Good

    Purchased

    04/09/2023

  • Jeanne cécile A.

    Verified purchase

    Reviewed 24/09/2023, France.

    I have always ordered from this site. I have never been disappointed. I've never had any problems or complaints either, so I don't know if this part is as smooth as the rest. I also really like the method of communication, the information emails following an order for example.

    Translated from French

    iPhone 8 64 Go - Gris Sidéral - Débloqué

    Condition

    Good

    Purchased

    07/09/2023

  • Jean-françois B.

    Verified purchase

    Reviewed 03/12/2022, France.

    Bonjour, J'ai eu la surprise de recevoir mon iPhone plus rapidement que ce qui était prévu. Il était très bien emballé. Une protection d'écran ainsi qu'une coque étaient présentes ainsi qu'un chargeur 20W. Bravo au reconditionneur ! À voir dans le temps, mais pour l'instant je suis ravi. Cdlt, JFB

    iPhone 12 64 Go - Noir - Débloqué

    Condition

    Excellent

    Purchased

    23/11/2022

  • Diana L.

    Verified purchase

    Reviewed 04/09/2023, Portugal.

    The purchase on the site was easy, the delivery was fast and the phone came in excellent condition. everything ok I would buy from this site again

    Translated from Portuguese

    iPhone 12 64GB - Vermelho - Desbloqueado

    Condition

    Good

    Purchased

    12/08/2023

  • Thierry C.

    Verified purchase

    Reviewed 10/08/2023, France.

    Hello Back Market Team, I have just received my new purchase. I ordered an Iphone 8 PLUS. I chose it in "Good Condition". And I have to say what a surprise it was when I received it in "Like New" condition. It's Nickel. No scratches on the shell or the screen, top notch. I was pleasantly surprised! So thanks to whom? Thank you Back Market!

    Translated from French

    iPhone 8 Plus 256 Go - Argent - Débloqué

    Condition

    Good

    Purchased

    28/07/2023

  • George B.

    Verified purchase

    Reviewed 08/02/2023, Netherlands.

    Snelle levering van het product. De Iphone 11 Pro Max 64 GB heeft zichtbare krassen zoals stond vermeld op de website. Ik heb meerdere refurbished Iphones besteld maar deze ziet er het minst netjes uit.

    iPhone 11 Pro Max 64GB - Spacegrijs - Simlockvrij

    Condition

    Fair

    Purchased

    30/01/2023

  • Peter O.

    Verified purchase

    Reviewed 01/12/2022, Belgium.

    À titre liminaire, je tenais à souligner que le produit a été envoyé très rapidement (2 jours après paiement). Le seul reproche c’est qu’il n’y avait pas la boîte/emballage d’origine certifiée Apple (un manque qui n'est que minime selon moi, mais pourrait avoir toute son importance pour d'autre). Esthétiquement parlant, le cellulaire est tout bonnement irréprochable et est fidèle à la description qui en a été faite (j'aurais d'ailleurs tendance à penser que l'état de "condition" mentionné était erroné eu égard de l'état du téléphone). Plus spécifiquement sur les fonctionnalités de l’appareil (latence, température de l'appareil, état de la batterie, exécution des applications, etc.), pas de problèmes mineurs et/ou majeurs à souligner, mais cela est évidemment sans préjudice d’une véritable utilisation sur le court/moyen/long terme). Eu égard de cette critique quelque peu dithyrambique je vous l'accorde, je recommande sans réserve ! Cordialement.

    iPhone 12 Pro Max 128 Go - Bleu Pacifique - Débloqué

    Condition

    Good

    Purchased

    29/11/2022

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