Seller reviews, items and info

Approved seller with 4.2/5 Stars ratingTrusted on Back Market for

Overall rating

3,208 verified reviews

Rating details

  • Battery

    4/5

  • Shipping

    4.5/5

  • Lens & Camera

    4.4/5

  • Accessories

    4.1/5

  • Packaging

    4.4/5

  • Overall performance

    4.1/5

  • Appearance

    4.3/5

Reviews

  • Michael H.

    Verified purchase

    Reviewed 29/01/2025, Ireland.

    Phone is perfect but people find it hard to hear me unless I use I pods

    Condition

    Fair

    Purchased

    31/12/2024

  • David V.

    Verified purchase

    Reviewed 01/04/2022, Ireland.

    J'ai acheté un iPhone reconditionné car la batterie de mon ancien Iphone ne tenait plus. J'ai été convaincu par l'argument de Backmarket "garantie 80% de la capacité de batterie". Aujourd'hui, 8mois après mon achat, la batterie tenais moins de 120secondes! De plus, la batterie (chinoise) a gonflé et a fait bomber l'écran qui a fini par se décoller sur 3 faces... La réparation m'a couté 65euro. Très déçu de mon achat.

    Condition

    Excellent

    Purchased

    31/07/2021

  • Karl-heinz W.

    Verified purchase

    Reviewed 15/02/2026, Germany.

    The condition is as good as new. Battery at 90% I am very satisfied. My 3rd iPhone from BackMarket... I can only recommend BM!

    Translated from German


    Condition

    Excellent

    Purchased

    01/02/2026

  • Christophe M.

    Verified purchase

    Reviewed 24/09/2025, Belgium.

    Received quickly in excellent condition, nothing to complain about

    Translated from French


    Condition

    Fair

    Purchased

    08/09/2025

  • Shamsia T.

    Verified purchase

    Reviewed 01/11/2025, Germany.

    It's great. I've bought from Backmarket four times now and all the mobiles and iPads we've bought have been great.

    Translated from German


    Condition

    Excellent

    Purchased

    09/10/2025

  • Hugo E.

    Verified purchase

    Reviewed 28/11/2024, Spain.

    I wanted a mobile phone since June, I was browsing through all the iPhone 13 models. They were quite expensive to my taste, but I don't know how, one Monday it dropped a lot in price and I bought it. I honestly didn't expect so much quality, it feels like a new one and without spending so much. I ordered the simplest one and it arrived with 100% battery. The only downside is that the edges of the camera are a bit scratched, but you can tell it's reconditioned. Very happy to have been able to buy it and to be able to give classes. I couldn't be happier😃

    Translated from Spanish


    Condition

    Fair

    Purchased

    25/11/2024

  • Thomas B.

    Verified purchase

    Reviewed 06/07/2026, Italy.

    Exceptional device, even better than described! Excellent punctuality and precision in delivery.

    Translated from Italian


    Condition

    Good

    Purchased

    24/06/2026

  • Beatriz V.

    Verified purchase

    Reviewed 23/05/2025, Spain.

    The phone was better than I expected. It looks like new. The battery and performance is fine.

    Translated from Spanish


    Condition

    Fair

    Purchased

    16/04/2025

  • Tanja S.

    Verified purchase

    Reviewed 26/04/2026, Germany.

    Quite good, delivery was fast, mobile phone is really in very good condition. The battery still hangs a bit sometimes but hopefully it will get better.

    Translated from German


    Condition

    Good

    Purchased

    13/04/2026

  • Danielle K.

    Verified purchase

    Reviewed 25/08/2025, Germany.

    The mobile phone arrived within a few days and I am completely satisfied with the device. I was also able to sell my old device despite the broken screen and saved money as a result. For me, buying a new one is no longer an option.

    Translated from German


    Condition

    Fair

    Purchased

    08/08/2025

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