KAFAI

Seller reviews, items and info

Approved seller with 4.5/5 Stars ratingTrusted on Back Market for 8 months

Overall rating

1,273 verified reviews

Rating details

  • Battery

    4.2/5

  • Shipping

    4.7/5

  • Lens & Camera

    4.7/5

  • Accessories

    4.3/5

  • Packaging

    4.4/5

  • Overall performance

    4.5/5

  • Appearance

    4.6/5

Reviews

  • Andrés F.

    Verified purchase

    Reviewed 06/03/2026, Spain.

    I would like to highlight my very positive experience with Back Market. The shipping was super fast, it arrived even earlier than expected, and the condition of the devices has been excellent. We bought two refurbished iPhones and they both work perfectly: battery, screen, camera and overall performance as if they were brand new. The setup was very easy and everything went without a hitch. Very satisfied with the purchase and the service. I would definitely buy here again and would recommend it to others considering a refurbished iPhone.

    Translated from Spanish


    Condition

    Excellent

    Purchased

    05/03/2026

  • Stefan B.

    Verified purchase

    Reviewed 05/06/2026, Germany.

    The iPhone has been delivered as promised. As it was a gift, I was unable to reply sooner. It was set up very quickly and there were no problems. The iPhone is very stable and so far there have been no problems with it. Very good quality and very good service.

    Translated from German


    Condition

    Excellent

    Purchased

    21/05/2026

  • Iñigo L.

    Verified purchase

    Reviewed 07/12/2025, Spain.

    I love it!!! The phone is like new, but brand new as in just bought from the shop, the delivery was super fast, the battery condition is 98% and it also has Apple Care with loss and theft for 9 months. So that's all I can ask for. thank you very much!

    Translated from Spanish


    Condition

    Excellent

    Purchased

    28/11/2025

  • Arthur E.

    Verified purchase

    Reviewed 05/06/2026, France.

    Nothing to complain about, second iPhone bought on BackMarket, no worries, corresponds to the condition indicated, great battery, very happy. Would recommend

    Translated from French


    Condition

    Good

    Purchased

    20/04/2026

  • Bianka F.

    Verified purchase

    Reviewed 01/04/2026, Germany.

    The mobile phone was delivered within two days with no scratches, no defects and in very good condition Battery performance 97%. I can only recommend this top mobile phone

    Translated from German


    Condition

    Fair

    Purchased

    30/03/2026

  • Luisa R.

    Verified purchase

    Reviewed 30/03/2026, Spain.

    It really blew me away, I ordered it correctly and it arrived impeccable with no marks of use, no notice of change of parts, only 5 charge cycles and its battery at 100%.

    Translated from Spanish


    Condition

    Fair

    Purchased

    25/03/2026

  • Irmtrud G.

    Verified purchase

    Reviewed 24/07/2026, Germany.

    Ich habe das IPhone 16 Pro im Zustand premium gekauft. Das ist mein 3. Kauf eines gebrauchten iPhones und ich bin wieder zufrieden. Inbetriebnahme war problemlos. Einziges Mango diesmal, das Gerät hatte schon über 380 Ladezyklen in noch nicht mal 2 Jahren.

    Condition

    Excellent

    Purchased

    28/06/2026

  • Andrea A.

    Verified purchase

    Reviewed 02/06/2026, Spain.

    I bought a 256GB iPhone 16 Pro in Premium category. The aesthetic condition of the phone is excellent, practically like new. I found no visible marks and all the functions work properly. The screen is perfect, it retains True Tone and the cameras, speakers, microphones, buttons and Face ID all work without any problems. The phone arrived in a generic refurbished box, well protected, but without the original Apple box. Not a problem for me, but it's something to know before you buy. The least positive point was the battery. The device arrived with 92% health and 456 charge cycles. Although Back Market confirmed to me that it meets their standards for the Premium category (minimum 90%), I personally expected a better battery considering the price paid and the category chosen. The delivery experience was the worst of the whole purchase. DHL Express took the package out for delivery for several consecutive days and rescheduled it repeatedly without offering clear explanations. The phone finally arrived, but the process was frustrating and created a lot of uncertainty. Overall I am satisfied with the iPhone I received because the physical condition is excellent and the performance is flawless. My only real disappointment has been the health of the battery for a premium unit. If the battery had been closer to 100%, my rating would have been 5 stars.

    Translated from Spanish


    Condition

    Premium

    Purchased

    22/05/2026

  • José E.

    Verified purchase

    Reviewed 12/03/2026, Spain.

    I am very satisfied with the purchase of my iPhone 16 Pro from Back Market. The product arrived in excellent condition, very well packaged and exactly as described in the advert. The phone works perfectly, with fast performance, great screen quality and battery in very good condition. The purchase experience has been very positive, as the whole process was fast, clear and secure. In addition, I really appreciate being able to purchase a high-end product at a better price and in a more sustainable way. Without a doubt, I recommend Back Market for the confidence it transmits, the quality of the product received and the good service offered. Final rating: 5/5 stars.

    Translated from Spanish


    Condition

    Good

    Purchased

    08/02/2026

  • Wassulat S.

    Verified purchase

    Reviewed 11/03/2026, France.

    I had ordered an iPhone 16 Pro but the first phone I received had a problem with the front and rear camera: the quality was not good. I contacted the service and received another phone as a replacement. This time everything is perfect, the quality of the camera is very good and the phone works very well. Thank you for the solution, I'm very happy with my purchase.

    Translated from French


    Condition

    Excellent

    Purchased

    10/03/2026

43 products