ITDream S.r.l.

Seller reviews, items and info

Approved seller with 4.6/5 Stars ratingTrusted on Back Market for 4 months

Overall rating

191 verified reviews

Rating details

  • Overall performance

    4.6/5

  • Accessories

    4.1/5

  • Appearance

    4.5/5

  • Battery

    4.3/5

  • Lens & Camera

    4.6/5

  • Packaging

    4.7/5

  • Shipping

    4.7/5

Reviews

  • Amanda K.

    Verified

    Reviewed 26/11/2025, Ireland.

    The iPad is working perfectly for my needs. It’s a little glitchy on new game apps but that’s because the iPad is an older model, so that was expected. But apart from that the iPad is working good. The only con about the sale was that the charging cable didn’t work. Luckily I had a spare Apple one to use. I would buy again though for sure. The shipping was very quick also.

    iPad 9.7" (2017) 5th gen 32 GB - Wi-Fi + 4G - Space Gray

    Condition

    Excellent

    Purchased

    16/11/2025

  • Andrea T.

    Verified

    Reviewed 13/03/2026, Italy.

    Beautiful. It's basically like getting a brand new computer. It has the latest operating system, and the screen, body and keyboard are like brand new. Everything looks like it's brand new, it's unbelievable. If I didn't know it was refurbished, I'd say it just came out of the factory. I'm really amazed. Everything works great, fast. With the package there was also charger and cable, brand new. I can only give my compliments to Back Market. In addition, the delivery was very fast. Ordered on 11/03/2026 and arrived on 13/03/2026 in the early afternoon. If it were possible, I would put 10 stars!

    Translated from Italian

    MacBook Air 13" (2020) - Apple M1 con CPU 8-core e GPU 8-Core - 16GB RAM - SSD 512GB - QWERTY - Italiano

    Condition

    Fair

    Purchased

    11/03/2026

  • Giuseppe N.

    Verified

    Reviewed 03/01/2026, Italy.

    The device is really new. The battery arrived with only 35 charging cycles at 97% health. The computer only has a small cosmetic blemish that is only noticeable in certain light conditions, but the keyboard and everything works perfectly. I would like to thank Back Market and the company that reconditioned the Mac respectively for their customer care and for the excellent job they did putting this computer back on the market. I do not regret a single day the choice I made despite the fact that it was a purchase due to the breakage of my previous PC. I will buy again and again from Back Market and the company that reconditioned.

    Translated from Italian

    MacBook Pro 14" (2021) - Apple M1 Max con CPU 10-core e GPU 24-Core - 32GB RAM - SSD 512GB - QWERTY - Italiano

    Condition

    Excellent

    Purchased

    23/11/2025

  • Marcello R.

    Verified

    Reviewed 25/11/2025, Italy.

    It is perfect, fantastic, really like new and in excellent condition! Sturdy, well-maintained packaging containing its original (expensive wireless ...) box and accessories. It works very well. For my taste and habit I preferred to connect my old extended wired keyboard and magic trackpad 1' series and switch the new ones to the old '15 iMac. Extremely high performance specifications. Description and promises kept. I am fully satisfied. Buy in confidence!

    Translated from Italian

    iMac 24" (Metà-2021) M1 3,2 GHz - SSD 1000 GB - 16GB Tastiera Italiano

    Condition

    Excellent

    Purchased

    10/11/2025

  • Lorenzo C.

    Verified

    Reviewed 25/03/2026, Italy.

    The first computer I ordered arrived with a very faulty battery, the health dropped from 100% to 68% in a few days, I contacted support and sent it back without any problems to have the battery replaced. It took them 10 days, but as well as changing the battery they also replaced the keyboard and the casing, in fact the Mac initially had a very shiny keyboard, several scratches on the edges and a few bumps, they returned the same computer (the serial number is the same) but with a new casing and new keyboard, which although not requested was very well received by me, I don't know if they changed these parts out of courtesy or because maybe the battery being ruined had lost some liquid and ruined those components, either way they did a great job and are definitely forgiven for the 10 day wait! Now the computer, apart from a small scratch on the back, is really as good as new. I can say that I am fully satisfied.

    Translated from Italian

    MacBook Pro 14" (2023) - Apple M3 Pro con CPU 11-core e GPU 14-Core - 18GB RAM - SSD 512GB - QWERTY - Italiano

    Condition

    Good

    Purchased

    28/02/2026

  • Giacomo M.

    Verified

    Reviewed 10/10/2025, Italy.

    Honestly, I was, pleasantly, satisfied with the purchase Arrived 24 hours after payment Perfect packaging, original box and accessories Mac in excellent condition Practically as good as new, of course the keyboard can be seen to be used, and it should be. But I have to say I'm delighted. We'll see in the future if I remain of the same mind. Compliments to the company idream of Turin for only 2 months operating with Back Market but I must say very good.

    Translated from Italian

    MacBook Pro 16" (2021) - Apple M1 Pro con CPU 10-core e GPU 16-Core - 16GB RAM - SSD 512GB - QWERTY - Italiano

    Condition

    Excellent

    Purchased

    01/10/2025

  • Jovan G.

    Verified

    Reviewed 08/10/2025, Italy.

    My MacBook arrived exactly as described. Excellent condition, works flawlessly, almost like new. There are very small signs of use, but this is normal. As for the shipping, I couldn't believe it - it arrived in two days with normal (not fast) shipping. All in all, I am very satisfied.

    Translated from Italian

    MacBook Pro 13" (2020) - Apple M1 con CPU 8-core e GPU 8-Core - 16GB RAM - SSD 1000GB - QWERTY - Italiano

    Condition

    Excellent

    Purchased

    10/09/2025

  • Sébastien D.

    Verified

    Reviewed 09/03/2026, France.

    Ordered on Sunday evening and received the following Tuesday early afternoon. I was sceptical about refurbished phones but I have to say that mine is in perfect condition with a new battery. The transparency of the parcel tracking is perfect. The product packaging is also perfect. I recommend Back Market.

    Translated from French

    iPhone 14 Plus 128 Go - Minuit - Débloqué

    Condition

    Excellent

    Purchased

    22/02/2026

  • Simone C.

    Verified

    Reviewed 25/03/2026, Italy.

    Like new condition! Only the keyboard a bit with signs of wear, but no big deal. Works great and battery at 90%!

    Translated from Italian

    MacBook Pro 16" (2021) - Apple M1 Pro con CPU 10-core e GPU 16-Core - 32GB RAM - SSD 512GB - QWERTY - Italiano

    Condition

    Good

    Purchased

    06/03/2026

  • Jose luis B.

    Verified

    Reviewed 01/02/2026, Spain.

    hello, I am the daughter of José Luis the mobile was a gift for me, I am very happy and it works very well thank you

    Translated from Spanish

    iPhone 15 Pro Max 256GB - Titanio Negro - Libre

    Condition

    Excellent

    Purchased

    18/01/2026

26 products