iServices

Seller reviews, items and info

Approved seller with 3.9/5 Stars ratingTrusted on Back Market for 4 years

Overall rating

1,236 verified reviews

Rating details

  • Battery

    3.6/5

  • Shipping

    4.4/5

  • Lens & Camera

    4.2/5

  • Accessories

    4/5

  • Packaging

    4.2/5

  • Overall performance

    3.7/5

  • Appearance

    3.9/5

Reviews

  • Gilles B.

    Verified purchase

    Reviewed 04/07/2026, France.

    We had ordered an iPhone 14 Plus Plus in perfect condition and received an iPhone 14 Plus in good condition. It has quite a few small scratches and a small chip. During set-up, we received a message stating that it was impossible to create any further accounts on this device as the maximum number had already been reached. Furthermore, upon checking the detailed report for this second-hand iPhone, I noticed that the battery’s degradation curve is much steeper than normal.

    Translated from French

    iPhone 14 Plus 128 Go - Lumière Stellaire - Débloqué

    Condition

    Excellent

    Purchased

    22/06/2026

  • Virginia C.

    Verified purchase

    Reviewed 02/10/2024, Spain.

    It is the first time I buy on the platform and a reconditioned product and everything has been perfect. The iPhone is perfect, a little scratched but nothing that I will not do with time. It arrived 1 day early and everything. I will buy another product without hesitation

    Translated from Spanish

    iPhone 14 256GB - Púrpura - Libre

    Condition

    Fair

    Purchased

    08/08/2024

  • Jean-luc K.

    Verified purchase

    Reviewed 04/03/2024, France.

    Ordered an iPhone 13 prox green, it is nickel, I saw 0 visual defect, battery level frankly 0 blem, I made test at the level of the battery, it posts certainly 91% but nevertheless it lasts much longer than other iPhone having a state of the battery to 91% similar. First time I've gone into refurbishing and 3rd smartphone in my life, before it was the iPhone 4s and iPhone X where both were bought day one, the 2 have served me very well over their years but it was time for a change. 0 regrets on this purchase, (especially as green is my favourite colour and it pisses me off that the next iPhones don't offer green T_T)

    Translated from French

    iPhone 13 Pro 256 Go - Vert Alpin - Débloqué

    Condition

    Excellent

    Purchased

    29/02/2024

  • Daniel G.

    Verified purchase

    Reviewed 25/12/2023, France.

    Iphone received in perfect condition; data transfer from my iphone 6 to my iphone 11 without any problem; I am completely satisfied with my reconditioned iphone and I recommend Back Market for your future purchase.

    Translated from French

    iPhone 11 64 Go - Rouge - Débloqué

    Condition

    Excellent

    Purchased

    11/12/2023

  • Manuel M.

    Verified purchase

    Reviewed 17/07/2026, Spain.

    The device was almost excellent (despite being marked excellent), as it had a couple of marks on the frame of one of the lenses. In any case, it was much better than the first iPhone 13 sent as "excellent", which was even worn from use. A small stumble by Backmarket that was quickly resolved, but well, it would have been better if it had come as expected from the start.

    Translated from Spanish

    iPhone 13 128GB - Medianoche - Libre

    Condition

    Excellent

    Purchased

    08/07/2026

  • Patrice D.

    Verified purchase

    Reviewed 02/07/2026, France.

    I love the design and how it works, but the battery sometimes gets hot, runs out quickly with frequent use – though not when playing games or watching videos, of course – and it isn’t an Apple battery.

    Translated from French

    iPhone 11 Pro 256 Go - Argent - Débloqué

    Condition

    Excellent

    Purchased

    02/06/2026

  • David P.

    Verified purchase

    Reviewed 16/06/2026, Spain.

    The phone is in excellent condition apart from the screen. It has some visible scratches about 2 cm long. I haven’t returned it because it doesn’t affect the image quality; you can only see them when the screen is dim and there’s a reflection, but there shouldn’t be any scratches at all when buying a phone listed as ‘excellent’ condition.

    Translated from Spanish

    iPhone 11 128GB - Amarillo - Libre

    Condition

    Excellent

    Purchased

    12/06/2026

  • Laura N.

    Verified purchase

    Reviewed 03/03/2025, Spain.

    A great buy. I ordered it in "very good" condition and the iPhone arrived practically brand new, just a few imperceptible marks on the side. The screen is unmarked and the battery is 100%. The iPhone works perfectly. I would definitely recommend it.

    Translated from Spanish

    iPhone 15 Plus 256GB - Azul - Libre

    Condition

    Good

    Purchased

    18/02/2025

  • Federica G.

    Verified purchase

    Reviewed 18/01/2024, Italy.

    Good evening I bought a refurbished iPhone SE 2020 in December, excellent product without a scratch, really as good as new. I would say a very safe site, helpful and precise, I was really satisfied.

    Translated from Italian

    iPhone SE (2020) 64GB - Bianco

    Condition

    Excellent

    Purchased

    14/12/2023

  • Diego R.

    Verified purchase

    Reviewed 22/07/2026, Spain.

    The device is spotless, but I overpaid because I ordered the version with a SIM and it came without a slot, which means an additional cost for me to order a duplicate from my company. And clearly, the mobile is cheaper without a slot.

    Translated from Spanish

    iPhone 14 Plus 128GB - Amarillo - Libre

    Condition

    Excellent

    Purchased

    16/07/2026

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