Battery
3.6/5
Shipping
4.4/5
Lens & Camera
4.2/5
Accessories
4/5
Packaging
4.2/5
Overall performance
3.7/5
Appearance
3.9/5
Reviewed 04/07/2026, France.
We had ordered an iPhone 14 Plus Plus in perfect condition and received an iPhone 14 Plus in good condition. It has quite a few small scratches and a small chip. During set-up, we received a message stating that it was impossible to create any further accounts on this device as the maximum number had already been reached. Furthermore, upon checking the detailed report for this second-hand iPhone, I noticed that the battery’s degradation curve is much steeper than normal.
Translated from French
Condition
Excellent
Purchased
22/06/2026
Reviewed 02/07/2026, France.
I love the design and how it works, but the battery sometimes gets hot, runs out quickly with frequent use – though not when playing games or watching videos, of course – and it isn’t an Apple battery.
Translated from French
Condition
Excellent
Purchased
02/06/2026
Reviewed 22/07/2026, Spain.
The device is spotless, but I overpaid because I ordered the version with a SIM and it came without a slot, which means an additional cost for me to order a duplicate from my company. And clearly, the mobile is cheaper without a slot.
Translated from Spanish
Condition
Excellent
Purchased
16/07/2026
Reviewed 18/09/2026, France.
It's just perfect. It looks like a new phone 🤩
Translated from French
Condition
Excellent
Purchased
06/09/2026
Reviewed 16/06/2026, Spain.
The phone is in excellent condition apart from the screen. It has some visible scratches about 2 cm long. I haven’t returned it because it doesn’t affect the image quality; you can only see them when the screen is dim and there’s a reflection, but there shouldn’t be any scratches at all when buying a phone listed as ‘excellent’ condition.
Translated from Spanish
Condition
Excellent
Purchased
12/06/2026
Reviewed 05/08/2024, Spain.
I am still configuring it but I set the quality to the lowest which was good and it has arrived almost perfect just two little spiders that I love it I am very happy!
Translated from Spanish
Condition
Fair
Purchased
31/07/2024
Reviewed 21/07/2026, France.
iPhone 15 Pro Max device "in perfect condition", delivered: - without screen protection, - without camera protection, - at least three clearly visible scratches on the screen, one of which is deep, - the device heats up a lot when charging and the battery is indicated as an "unknown accessory", Apple software unable to provide information on this battery, - delivered with a lightning cable instead of USB-C. That's far too many non-compliant issues. I don't trust this device and for this reason, I am returning it. I am a loyal BackMarket customer and we are very far from an acceptable quality level I was used to here. Sincerely, François
Translated from French
Condition
Excellent
Purchased
17/07/2026
Reviewed 10/07/2025, France.
iPhone received quickly, however after ordering a product in perfect condition indicates without any scratches on the screen I found after removing the protective screen already installed on it multiple scratches on the screen. I am returning the product today and am waiting for a new one with no scratches. Apart from that the rest was fine with 91% for the battery. The rating may change if the necessary is done on the new order.
Translated from French
Condition
Excellent
Purchased
07/07/2025
Reviewed 28/07/2025, Portugal.
I bought this model in excellent condition with a used battery and the mobile came as good as new. No scratches, one or two marks from using the cover and 100% battery with very few cycles. Recurrent shipping updates. The worst thing was that it arrived a day later than expected, but that wasn't backmarket's fault but the carrier's (DHL).
Translated from Portuguese
Condition
Excellent
Purchased
10/07/2025
Reviewed 03/03/2025, Spain.
A great buy. I ordered it in "very good" condition and the iPhone arrived practically brand new, just a few imperceptible marks on the side. The screen is unmarked and the battery is 100%. The iPhone works perfectly. I would definitely recommend it.
Translated from Spanish
Condition
Good
Purchased
18/02/2025
VAT number
PT510151906
Trade register number
510151906
Trade register number
510151906
Legal address
iServicesAvenida Infante Dom Henrique, n. 3281800-223 LisboaPortugal
Seller's country of origin
Portugal
