Florencecell

Seller reviews, items and info

Approved seller with 4.5/5 Stars ratingTrusted on Back Market for 7 months

Overall rating

81 verified reviews

Rating details

  • Battery

    4.2/5

  • Shipping

    4.8/5

  • Lens & Camera

    4.6/5

  • Accessories

    4.1/5

  • Packaging

    4.5/5

  • Overall performance

    4.4/5

  • Appearance

    4.5/5

Reviews

  • Sabrina C.

    Verified purchase

    Reviewed 04/08/2026, Italy.

    First time buying from Back Market. Fast shipping, the product arrived well-packaged and intact. The iPad's condition is truly excellent, I'm satisfied. There are no scratches, no lines, nothing... it looks new. Really well-maintained. It works perfectly. The invoice arrived immediately, and package tracking was well-done. I will definitely buy my next devices here again.

    Translated from Italian


    Condition

    Good

    Purchased

    26/07/2026

  • Mickael S.

    Verified purchase

    Reviewed 12/01/2026, France.

    The tablet works super well super fast like new on the back small scratch but nothing bad screen super Nikel not disappointed

    Translated from French


    Condition

    Excellent

    Purchased

    08/01/2026

  • Angel D.

    Verified purchase

    Reviewed 30/07/2026, Spain.

    It 100% delivers on what was advertised: the condition of the back, the screen, and the battery, everything is exactly as stated in the ad. Its performance is optimal, I've saved a good amount, and I'm also helping the planet. What more could you ask for?

    Translated from Spanish


    Condition

    Good

    Purchased

    18/07/2026

  • Teresa P.

    Verified purchase

    Reviewed 19/05/2026, Portugal.

    The ipad came pretty quickly and is working properly. Visually it's the same as my 2019 one, which broke, so it's like getting mine back. The only reason I don't give it 5 stars is because the ipad is labelled excellent and has a few small scratches, but that's ok, they're barely visible, but there's a white rectangle at the top of the back of the ipad, which looked like a sticker to me, and as I can't get it off, I think it's the removal of the gold film due to the personalisation of the ipad by the previous owner. Apart from that, just an aesthetic issue, the ipad is in perfect working order.

    Translated from Portuguese


    Condition

    Excellent

    Purchased

    08/05/2026

  • Maria grazia M.

    Verified purchase

    Reviewed 28/06/2026, Italy.

    The device looks great on the outside, but the battery needs to be recharged frequently because, with normal use of one or two hours a day, it tends to run down by half. What’s more, it tends to freeze when you download your first game. However, I don’t think the price was excessive.

    Translated from Italian


    Condition

    Excellent

    Purchased

    14/06/2026

  • Lílian G.

    Verified purchase

    Reviewed 07/05/2026, Spain.

    To be honest I was quite scared, as I had never shopped here before and I have never been convinced to buy reconditioned items, but I am very very happy. I would definitely recommend it.

    Translated from Spanish


    Condition

    Excellent

    Purchased

    06/05/2026

  • Giuseppe P.

    Verified purchase

    Reviewed 03/08/2026, Italy.

    Excellent product, it doesn't even look used. Really in excellent condition without any scratches. So far so good

    Translated from Italian


    Condition

    Fair

    Purchased

    20/07/2026

  • Alyssia T.

    Verified purchase

    Reviewed 24/06/2026, France.

    The iPad looks great on the outside. That said, it’s a bit slow to respond when you’re using it.

    Translated from French


    Condition

    Excellent

    Purchased

    08/06/2026

  • Gaël W.

    Verified purchase

    Reviewed 13/04/2026, France.

    The tablet I received was in perfect condition as mentioned in the advert, and there were no problems with the software either, with the tablet being "factory reset" as soon as it came out of the box. The delivery time was respected and the packaging protected the tablet perfectly. On the other hand, this model of tablet is originally supplied by Samsung with a case and a stylus that were not supplied by the seller Back Market. This case is necessary in order to have the level of protection against shocks that is specific to Samsung's Galaxy Tab Active tablets. This was not specified in the advert and after complaining to customer service, no solution was offered other than paying an extra £30 for the stylus alone or returning the tablet for a refund... So I'm a bit disappointed, not with the tablet but with the lack of precision in the Back Market advert, even though I've never had any problems with other orders before.

    Translated from French


    Condition

    Excellent

    Purchased

    31/03/2026

  • Francisco A.

    Verified purchase

    Reviewed 22/03/2026, Spain.

    Pleasantly surprised with the condition and quality. Difficult to tell if it is one that has just been unsealed. very pleased

    Translated from Spanish


    Condition

    Excellent

    Purchased

    14/03/2026

2 products